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Transfer Blind Vs. Announced

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Support,

 

When I do a transfer 3 way announced it works!

 

When I do a transfer 3 way Blind the proline 2v will hang up quickly. Can you tell me what parameter to go change.

 

Software I am using is the latest version.

 

Here is a small portion of the event log. Thanks in advanced - Brandon

 

56545 8 [AK200Conference] Playing (C:\My Documents\Business\Voicemail\VentureFunding\AK001Conference1.wav)

56565 8 PlaySoundStart ok [C:\My Documents\Business\Voicemail\VentureFunding\AK001Conference1.wav]

56565 8 TimeoutClear

56575 8 RunModule PLAY end

56575 8 wa(2226,5654500)

56585 8 tapie callinfo MONITORMODES

56585 8 tapie callinfo MONITORMODES

58828 8 Play End line[8] (id=56545)

58828 8 LsPlayMsg EV_PLAY_FINISHED

58838 8 TimeoutSet 10 EV_TIMEOUT_HANGUP

58838 8 TimeoutSet 0 EV_TIMEOUT_GOTOMODULE

58848 8 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE

58848 8 TimeoutClear

58858 8 TimeoutSet 0.4 EV_TIMEOUT_READYTOBEGINTRANSFER

59218 8 Timer fired EV_TIMEOUT_READYTOBEGINTRANSFER

59218 8 LsXferStart EV_TIMEOUT_READYTOBEGINTRANSFER

59228 8 TimeoutSet 30 EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG

59228 8 [Transfer Call AK200] Blind Conference to 7792940 (Generate)

59248 8 tapic lineGenerateDigits(66526,!) => 0

59919 8 tapie generate LINEGENERATETERM_DONE

59929 8 TimeoutSet 1 EV_TAPI_GENERATE

60851 8 Timer fired EV_TAPI_GENERATE

60851 8 LsXferStart EV_TAPI_GENERATE

60861 8 TimeoutSet 1 EV_HOOKFLASHFINISHED

61862 8 Timer fired EV_HOOKFLASHFINISHED

61862 8 LsXferPlayVts EV_HOOKFLASHFINISHED

61882 8 tapic lineGenerateDigits(66526,7792940) => 0

62914 8 tapie generate LINEGENERATETERM_DONE

62924 8 TimeoutSet 1 EV_TAPI_GENERATE

63895 8 Timer fired EV_TAPI_GENERATE

63895 8 LsXferPlayVts EV_TAPI_GENERATE

63915 8 tapic lineGenerateDigits(66526,!3) => 0

64546 8 tapie generate LINEGENERATETERM_DONE

64556 8 TimeoutSet 1 EV_TAPI_GENERATE

65517 8 Timer fired EV_TAPI_GENERATE

65527 8 LsXferPlayAnn EV_TAPI_GENERATE

65527 8 TimeoutSet 1 EV_TIMEOUT_HANGUP

66529 8 Timer fired EV_TIMEOUT_HANGUP

66539 8 LsXferPlayAnn EV_TIMEOUT_HANGUP

66539 8 PlaySoundStop ok

66539 8 Hanging up call...

66549 8 TimeoutSet 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP

66549 8 PlaySoundStop ok

66559 8 fnHangupCall end

66609 8 tapie linedevstate 2048 0 0

66609 8 tapie callstate IDLE 66526 0 0

66609 8 WorkingMode@Idle=

66619 8 TimeoutClear

66679 8 TimeoutSet 1 EV_TIMEOUT_TIMETOREINITLINE

66689 8 tapi Reply 66407 0

67590 8 Timer fired EV_TIMEOUT_TIMETOREINITLINE

67590 8 LsAwaitingCalls EV_TIMEOUT_TIMETOREINITLINE

67600 8 Initialise telephony (due to IDLE)

67600 8 tapic lineDeallocateCall(MainCall:66526) 0

67901 8 Waiting for a call...

67911 8 hLine=66424

67911 8 TimeoutSet 5 EV_TIMOUT_ATERIDLE_ALLOWOUT

73038 8 Timer fired EV_TIMOUT_ATERIDLE_ALLOWOUT

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Some telephone systems require that when setting up a 3-way conference the 3rd party answers the call before completing the conference...

On these systems a 3-way announced conference will work as it waits for 3rd party to answer and accept call. A blind conference on these system will not work as VoiceGuide completes the conference is immediately after dialing the number, before the 3rd party had a chance to answer the call...

 

Some telephone systems allow the conference to be set up before the 3rd party answers the call. On these systems both blind and announced conferences will work.

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