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Inactive Globalrv


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#1 Maciej 26 October 2017 - 12:20 AM

Hi,

 

we start new server but in test we saw VG not using global RV declared in vg.ini

 

 

 

log and ini files attached.



#2 SupportTeam 26 October 2017 - 05:59 AM

vgEngine trace shows that the GlobalRV entry in [Scripts] section of VG.INI file was not set to anything when the VoiceGuide service was started.

 

Perhaps the VG.INI was not saved, or was saved to wrong location on hard disk?

161247.963   6               [Scripts]:GlobalRV =


#3 Maciej 26 October 2017 - 06:23 PM

Hi,

 

I run VG in test mode to be sure all works properly. no other vg.ini

 

In vg.ini we changed

Scripts=OFF

and

[Scripts]
GlobalRV=[server_id]{46}[CDR_amaflags]{46}

 

 

 

but vg shows

101213.357   6               [Log]:CDR_LastData_SaveRv not set. default is 0
101213.357   6               [Log]:CallEvents not set. default is 1
101213.357   6               [Log]:Scripts=|ON|
101213.357   6               [Scripts]:GlobalRV =

strange



#4 Maciej 26 October 2017 - 06:36 PM

after reinstal VG to version

102755.381   6               ------------------------------------------------------------------------------------------------------
102755.381   6               vgEngine : 7.5.6391.1059 RELEASE options75
102755.381   6               Compiled : 2017-06-30 23:35:18.28
102755.381   6               Location : C:\Program Files (x86)\VoiceGuide\vgEngine.dll
102755.381   6               Written  : 2017-06-30 15:38:10
102755.382   6               trace lvl=10, encoding=System.Text.ASCIIEncoding (ASCII)

VG read vg.ini properly.

102757.016   6               [Log]:CDR_ODBC_ConnectString = 
102757.016   6               [Log]:CDR_LastData_SaveRv = 0
102757.017   6               [Log]:CallEvents not set. default is 1
102757.017   6               [Log]:Scripts = OFF
102757.017   6               [Scripts]:GlobalRV =[server_id]{46}


#5 SupportTeam 27 October 2017 - 07:51 PM

v7.5.13 should fix the issue that you encountered with v7.5.12



#6 Maciej 27 October 2017 - 10:11 PM

is this version available?



#7 SupportTeam 27 October 2017 - 10:17 PM

Available from main Downloads page.