Hi, it's me again. I know I am using an older version of VoiceGuide but the decision to upgrade is not up to me. I'm hoping you can answer a general question for me though.
I am currently having some issues with my system where we are seeing calls go out ahead of the expected ActivateTime. Because the callque and porttouse records are cleared after a call is completed, we have set up logging so we can see what the ActivateTime in each table was for calls that have gone out ahead of schedule. We are seeing some cases where the ActivateTime in either callque or porttouse (or sometimes both tables) is 9999-12-31 23:59:59. (This is an issue on our end we are investigating.)
Is this the potential cause of calls going out ahead of time? How does VoiceGuide treat a maximum ActivateTime in one or both tables? What effect would the ActivateTime in each table being different have?
If you can answer any of this it would really help narrow down exactly what the cause of our problem is.