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What Can Dm/v600 Than D/600 Jct(2E1)?


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#1 Maciej 12 February 2015 - 04:25 AM

What can DMV more than JCT cad?



#2 SupportTeam 12 February 2015 - 06:08 AM

For most systems there is no advantage using a DMV600B card.

 

There are advantages if the system needs to support Speech Recognition, or support Fax on many channels, or support 3+ party conferences.

 

DMV600BTEP supports Speech Recognition on all of the channels of both trunks. D/600JCT can only run one trunk with support for

Speech Recognition.

 

DMV600BTEP supports Fax Tx/Rx on all of the channels of both trunks. D/600JCT can only use Fax functionality on a few channels.

 

DMV600BTEP supports 3+ party conferences. D/600JCT does not support 3+ party conferences.



#3 Maciej 12 February 2015 - 06:17 PM

Is possible to create  3 + conferences on actual vg version?



#4 Maciej 12 February 2015 - 06:21 PM

is 3+ party conferences with DMV600 2E1 HIZ possible?



#5 SupportTeam 12 February 2015 - 06:58 PM

There are conferencing modules available.for VoiceGuide.

 

Please contact sales@voiceguide.com regarding any conferencing solution needs.

 

"HIZ" cards are for tapping lines and recording conversations. They cannot play any sound files and cannot issue any ISDN call control messages.



#6 Maciej 30 January 2017 - 11:32 PM

Is card DMV600BTEPEQ  ready to connect more than 2 lines into one conversation? Have you features list available for dialogic cards and HMP?

 

Can VG with this card  (or HMP) create:

- connect several calls into one group conversation?

- connect to conversation as supervisor (to hear conversation)?

- connect to conversation as supervisor (as whisper for Agent)?

- transfer call to more than one Agent (creating conferencing rooms)?



#7 SupportTeam 31 January 2017 - 08:25 AM

Yes. The DMV600BTEPEQ card can be used for conferencing.of 3+ parties.

 

Please contact sales@voiceguide.com directly regarding any conferencing solution needs.