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Dialogic + Conference + Acd


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#1 Diego Miņo 15 March 2016 - 01:16 AM

Hi , which model of Dialogic card 4-ports, allows me to use ACD to always record 2 Agents in Conference?

 

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Diego Mino



#2 SupportTeam 15 March 2016 - 06:42 AM

The 'JCT' series cards need to be used.

 

D/41JCT is a 4 port analog card,

 

also:

D/120JCT -  12 port analog card,

D/300JCT - E1 trunk card (E1 = 30 channels).