I'm a registered customer. I had a perfectly working VG system up to a serious event which obliged me, 2 days ago, to reinstall everything (with no backup of previous configuration). I only had backup of my VG script and the sound files used by it.
I then reformatted the machine. Installed my dialogic HMP software (with its license for G729 codec / 4 lines). Installed Loquendo for the TTS I use (portuguese).
I then installed Voiceguide. I enabled my licenses in dialogic and voiceguide. i attepted to configure my Voip provider within config.xml, with no success (not working). I then installed microsip to test the line, and microsip can receive calls by my voip provider without problems. I tested dialogic using ipmediaserver.exe test (as suggested by your site). It works ... I could even get it answering in english when calling from another computer (with microsip) directly to my other IP. Bu when I call using my voip provider nothing happens. When I call the IP directly without ipmediaserver running nothing happens (no answer).
1) Microsip answers my Voip calls
2) Dialogic/ipmediaserver test answer my direct IP calls
3) Voiceguide says it is running with enterprise edition 4 lines.
4) Voiceguide does NOT answer both direct IP calls and Voip calls
I then guess the problem is with my config.xml file ... can you help me to find the problem and fix this all ?
Attaching my vg.ini , my congif.xml and log files of my last attempt to let all work !!