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How Do I Test Functionality Of A D41Jct-Ls Board


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#1 Annferry 08 September 2016 - 01:27 AM

I have a system that allows call in for acknowedging building alarms. I currently have updated the old PC and am using the existing board. I am currently unable to call into the system. Is there a way to verify that the board is still functioning? I have verified that my services are turned on. In DCM, the configured board is running.

#2 SupportTeam 08 September 2016 - 05:06 AM

Could you please post VoiceGuide traces that have been created in VoiceGuide's \log\ subdirectory.

 

We can then see what is happening on the system and advise.