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Modem Won't Answer Calls

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Hi

 

I have successfully installed everything needed to operate VoiceGuide but still no luck - my modem does not accept the calls.

 

Platform:

- Win2k

- 56k Riser Modem (Rockwell)

 

I've checked, and the Wave Drivers are installed.

 

The event klog file dump is:

 

41302 0 tapie callstate OFFERING 66494 0 4

41302 0 tapie ring 1

44056 0 tapie ring 2

44056 0 Answer the call

44056 0 lineAnswer(66494) => 66477

44066 0 tapie callstate ACCEPTED 66494 0 0

44136 0 tapi Reply 66477 LINEERR_OPERATIONFAILED [80000048]

44136 0 tapie callstate DISCONNECTED 66494,2048,0

44136 0 LsAwaitingCalls EV_REMOTEPARTY_DISCONNECT

44136 0 PlaySoundStop ok

44136 0 Hanging up call...

44136 0 TimeoutSet 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP

44146 0 PlaySoundStop ok

44146 0 Waiting for a call...

44146 0 fnHangupCall end

44146 0 tapie callstate IDLE 66494 0 0

44146 0 WorkingMode@Idle=

44146 0 TimeoutClear

44146 0 TimeoutSet 1 EV_TIMEOUT_TIMETOREINITLINE

44156 0 tapi Reply 66460 0

45128 0 Timer fired EV_TIMEOUT_TIMETOREINITLINE

45128 0 LsAwaitingCalls EV_TIMEOUT_TIMETOREINITLINE

45128 0 Initialise telephony (due to IDLE)

45138 0 tapic lineDeallocateCall(MainCall:66494) 0

45228 0 Waiting for a call...

45238 0 hLine=66443

45238 0 TimeoutSet 5 EV_TIMOUT_ATERIDLE_ALLOWOUT

48052 0 tapie callstate OFFERING 66204 0 4

48052 0 tapie ring 1

50245 0 Timer fired EV_TIMOUT_ATERIDLE_ALLOWOUT

52058 0 tapie ring 2

52058 0 Answer the call

52058 0 lineAnswer(66204) => 66256

52068 0 tapie callstate ACCEPTED 66204 0 0

52138 0 tapi Reply 66256 LINEERR_OPERATIONFAILED [80000048]

52138 0 tapie callstate DISCONNECTED 66204,2048,0

52138 0 LsAwaitingCalls EV_REMOTEPARTY_DISCONNECT

52148 0 PlaySoundStop ok

52148 0 Hanging up call...

52148 0 TimeoutSet 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP

52148 0 PlaySoundStop ok

52148 0 Waiting for a call...

52158 0 fnHangupCall end

52158 0 tapie callstate IDLE 66204 0 0

52158 0 WorkingMode@Idle=

52158 0 TimeoutClear

52168 0 TimeoutSet 1 EV_TIMEOUT_TIMETOREINITLINE

52168 0 tapi Reply 66135 0

53069 0 Timer fired EV_TIMEOUT_TIMETOREINITLINE

53069 0 LsAwaitingCalls EV_TIMEOUT_TIMETOREINITLINE

53069 0 Initialise telephony (due to IDLE)

53079 0 tapic lineDeallocateCall(MainCall:66204) 0

53159 0 Waiting for a call...

53159 0 hLine=66152

53159 0 TimeoutSet 5 EV_TIMOUT_ATERIDLE_ALLOWOUT

58177 0 Timer fired EV_TIMOUT_ATERIDLE_ALLOWOUT

07367 0 tapie linedevstate 512 0 0

35868 0 tapie linedevstate 1024 0 0

96055 0 tapie linedevstate 512 0 0

24406 0 tapie linedevstate 1024 0 0

62400 0 tapie linedevstate 512 0 0

 

 

I'll appreciate any help, I really need this to work.

 

Also: Can I find anywhere a list of all events and their meaning? Thanks

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Another post which covers this issue is:

 

http://katalinatech.com/forums/index.php?a...act=ST&f=2&t=18

 

In summary: it's possible that your modem is a 'Speakerphone' modem, but not a 'Voice' modem - so it cannot answer calls in Voice mode, and that is why you get LINEERR_OPERATIONFAILED in reply to a lineAnswer.

 

44056 0 lineAnswer(66494) => 66477

44136 0 tapi Reply 66477 LINEERR_OPERATIONFAILED [80000048]

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