Prompt exists and am trying to record over existing prompt. I can listen to the prompt, but am unable to record a new prompt
Unable To Record Prompt
19 September 2016 - 05:47 PM
19 September 2016 - 05:58 PM
ktTel trace shows:
747 094345.973 4004 12 fn RecordFileStart(iLineId=12, iActionID=423455, sFileName=C:\Program Files\VoiceGuide\Scripts\NTA\prompt1.wav, iPlayBeep=1, sXMLOptions=) ... 763 094345.979 4200 12 ERROR open save file(hli->strRecFnameToRecInto=C:\Program Files\VoiceGuide\Scripts\NTA\prompt1.wav) => -1, [dx_fileerrno=2, ENOENT, No such file or directory; invalid device name; file or path not found.]
The file that is played before is:
559 094334.451 4004 12 fn PlayStart(iLineId=12, sFileList=C:\Program Files (x86)\VoiceGuide\Scripts\NTA\prompt1.wav, sXMLOptions=)
In the Record module please try changing:
C:\Program Files (x86)\VoiceGuide\Scripts\NTA\prompt1.wav
Please also note that as this is a file in C:\Program Files (x86)\ then there may be some permission issues.
It is recommended that all user scripts are located in directory that is not under the "C:\Program Files" or "C:\Program Files (x86)"
19 September 2016 - 06:45 PM
Thank you for the solution