How to Make A Backup Of Your Ivr System?

[Guest Diana]

Hi voiceguide team,

 

I have a question regarding your software.

I see that if you install the vg software is is making directories on the c drive.

I would like to know from which folder in the voiceguide folder I should make a backup every day.

 

The C:\Program Files\VoiceGuide\Scripts directory does not change.

The directories: C:\Program Files\VoiceGuide\System and C:\Program Files\VoiceGuide\Data have impotant files.

 

question:

 

Which directory should be backed up?

Which backup software you can use with voiceguide?

 

Thank you

[SupportTeam]

You should be backing up your scripts and sound files and the VG's \data\ subdirectory. The System subdirectory can be re-created by re-installing VG.

 

Any backup software is fine...

[Guest Diana]

Ok,

 

Thank you

 

Regards

[Guest Diana]

Hi voiceguide team,

 

In the TEMP folder you have some visual basic files like:

vbs_4_SayNumberA.vbs

vbs_4_SayNumberB.vbs

 

Do I have to care if I don't backup the Temp folder?

Do VG use these files?

[SupportTeam]

No need to backup the Temp folder. Temp folder is used to hold Temporary files. Temp folder is cleaned by VG regularly and VG deletes files in that folder which are more the 1 hour old (or 24 hours depending on setting).