VoiceGuide IVR Software Main Page
Jump to content

Voiceguide Database Connectivity Issue

Recommended Posts

I installed Voiceguide 7 for a client on a new workstation that had a Dialogic card installed. The system answers the call. I've created an ODBC connection on that machine without any problem. However, when the VoiceGuide software needs to retrieve data from a SQL Server database it doesn't work. What could I be doing wrong? I copied the script as is from the current production machine running an earlier version of VoiceGuide.

Share this post


Link to post

Is the ODBC connection used to access the SQL Server?

 

Have you tried just connecting to SQL Server directly using "System.Data.SqlClient" ADO.NET Data Provider?

 

For example use please see: http://www.voiceguide.com/vghelp/source/html/moddbquery.htm

 

Would suggest just using the "System.Data.SqlClient" ADO.NET Data Provider instead. If you still have problems then please post vgEngine traces capturing the Database module query.

(please .ZIP up traces before posting)

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×