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EtikaSupport

Member Since 15 Jun 2016
Offline Last Active May 26 2017 09:19 AM

Posts I've Made

In Topic: Voiceguide Installation Problem

27 April 2017 - 08:38 PM

Thanks. I've installed the current version of Dialogic HMP and VoiceGuide. The problem has now been resolved.

 

Looks like there was a problem with the specific VoiceGuide install build that I was trying to use.

 

Thanks again.

Daniel


In Topic: Vbs Script Execution Problems

23 June 2016 - 06:20 PM

We updated VoiceGuide today and resolved both of the issues. We found that we also had to update the Dialogic HMP VOIP drivers as well, as the new version of VoiceGuide was not working with the existing drivers on the server.

 

Thanks again for your assistance!


In Topic: Vbs Script Execution Problems

17 June 2016 - 09:03 AM

Thanks for the reply. We will perform the upgrade next week and let you know how we go.

 

Thanks again!