<OutDialEntry> <PhoneNumber>012345|aaa</PhoneNumber> <PortSelection>1</PortSelection> <CampaignName>TestCampaign</CampaignName> <Priority>1</Priority> <OnAnswerLive>C:\Program Files\VoiceGuide\Scripts\Autodial script1.vgs</OnAnswerLive> <AnswerTimeout>15</AnswerTimeout> <RetriesLeft>0</RetriesLeft> </OutDialEntry>
I am using the evaluation copy, so some of the following questions maybe related to that.
Even though I am using windows 8.1 I can save the Outdial.xml file to /data, how can I correct this?
In the example downloads their is a file called 'go directly to voicemail box 0001', it is stored as a .vgs file, how can I transfer to /script?
Outbound Call loader
Contacts tab, after you load telephone numbers and adjust the settings on the tab, will VG just start calling or there a start button to press, I don't see anything in the manual.
Once you load the file in, will VG know this or do you need a stop/start feature built into the code?
Inbound vgs files
How do you load .vgs files that are for inbound calls into VG, I can see .vgs files in the Line Manage but no way to change them, I want to replace with the downloaded script mentioned earlier.