I am trying to install HMP 3.0 update 371 to windows server 2012 R2 befoer installing VG 7.5 for Voip.
I tested with hpettool64 ( as I want to run everything in 64 bit) and based on https://www.dialogic...ase_install.pdf I did the full install following this link https://www.dialogic.com/en/products/media-server-software/download/hmp-windows.aspx.
During installation, I was given default directory Program Files (86). I have changed it to Program Files/Dialogic/HMP and installed HMP there.
Following instructions I also modified "Dialogic service to start automatically. This can be set using DCM 's Settings -> System/Device autostart -> Start System ".
Currently Dialogic System Service stuck in "Starting" status and all dialogic related services display "Failed to read descriptio. Error Code:2".
DCM was not responsive either and nothing can stop this - reboot, clean, etc.
We bought a license from you but it has not been given to us yet. I am installing this ahead of time as it was recommended to us by VG sale rep ""Would recommend proceeding with install of HMP and VoiceGuide as we need confirmation that system is working in evaluation mode prior to issuing licenses."