VoiceGuide IVR Software Main Page
Jump to content

E-mail Feature

Recommended Posts

Thanks for adding the “Senders” name box in the e-mail module.

Some SMTP servers require authentication before allowing you to send mail, like POP authentication, where a username and password are entered (like Outlook does).

 

Do you foresee adding this feature anytime in the near future?

Share this post


Link to post

We have not received any requests for this feature before, I understand that a great majority of SMTP servers do not ask for authentication - and usually VoiceGuide is set up to connect to company’s internal SMTP server - and the likelihood of these being set up to require authentication is even lower.

 

If it however became a requirement for client then there should be no problems having this feature added...

Share this post


Link to post

I wouldn’t make the assumption that because a company wants an IVR system that they have an SMTP server.

 

Most ISPs in the US no longer allow relaying due to SPAM, and require authentication.

 

Although I may be the first to request such a feature, you’ll probably get more in time.

 

Thanks.

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×