No Duplicate Phone Calls

[Guest Jack_VR]

Hi There,

 

We have a call list from 3 different sources; the total number on the call list is more than 1500. We believe that some numbers on the list are duplicated, but due to the total number of the call list, we can't filter the duplicate numbers manually. The goal is we want to call each number only once.

 

Our question is:

 

Is it possible the software can call each number only once although we loaded the duplicate number more than once to the system? If it is possible, how can we setup the software to do it?

 

Regards,

Jack

[SupportTeam]

The goal is we want to call each number only once.

Over what time period would this restriction apply? Day, month, year?

Implementing such a restriction would require keeping a log of all calls made over the time period and then checking any new calls against that log.

 

VoiceGuide does not do such checking, it would have to be made by your application. I'd suggest consolidating your system to only use one central application to perform the loading and then that application would be able to do the check if the number has been dialed before.