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Declaring Port Numer Range For Dialout


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#1 Sebastian 10 September 2015 - 10:20 PM

Hi,

 

How to set range of ports to use in dialout? We want to make a markerting dialout action in several available channels.



#2 SupportTeam 10 September 2015 - 10:39 PM

When limiting dialout to specific ports each of the allowed ports needs to be listed.

 

eg. to limit outbound dialing to ports 11-20 you will need to list all 10 ports, like this:

 

11,12,13,14,15,16,17,18,19,20



#3 Sebastian 10 September 2015 - 11:25 PM

Where to list outbound dialing ports when portnumber in porttouse table is integer? Shold I change portnumber filed type?



#4 SupportTeam 10 September 2015 - 11:47 PM

Sounds like you are loading calls yourself directly into the outbound calls database.

 

To see how the system works please try loading a call using the 'Outbound Call Loader' app and then look at the database tables to see what entries are created.

 

Basically a new entry needs to be created in the PortToUse table for every port on which the call can be made on.