SupportTeam Report post Posted 04/02/2004 08:55 AM As discussed in a few posts already (eg: http://voiceguide.com/forums/index.php?showtopic=1063) it is preferable to test IVR systems by dialing into them rather then using a 'call simulator'. In an office environment the development and testing is usually done using one PBX extension is plugged into the Dialogic card (or modem) with calls are made from another extension. In situations where a PBX is not available normal phone lines are usually used, but this 'hardware phone line simulator' device as described below could be viable alternative: Peter wrote: I purchased a Skutch AS-4A (http://www.skutchelectronics.com/index.html) on E-bay for $25 (US). It lists for $75 but there and there are a few companies that will sell them for less than $50.00 and this guy on eBay seems to have a few for $25.00 Bottom line is that it works. The AS-4A is their bottom of the line model and you have to press a button to simulate the ring tone but it works fine and means you can test the system without having it plugged into a phone line. If anyone is going to try this they should know that you have to press the button in a way to simulate the length of ring and times to get the system to activate. i.e. if you have it set to activate on 2 rings you press the button twice. Share this post Link to post
Guest Guest Report post Posted 09/16/2004 08:52 PM i'M IN THE MARKET FOR ONE OF THOSE as-4 SIMULATORS ....eXACTLY WHERE DO i GET THEM ? PHIL AT CHARPES1@MSN.COM Share this post Link to post
SupportTeam Report post Posted 09/16/2004 10:06 PM the previous post gave the web site address: http://www.skutchelectronics.com/index.html Share this post Link to post