How To Answer On First Ring

[Guest Guest_Renato]

I´m using Voice Guide 5.0 with an Intel Dialogic. When I call my Voice Guide, it rings some times to get an answer. My Voice Guide logs shows me that the call has been answered on "ring 0". How can I get answer on the effective first ring?

[SupportTeam]

In the Dialogic TSP configuration there is a setting which allows you to set "Report incoming call after X rings". make sure that is set to 0.

 

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