Use Of # Key To Transfer To Next Module?

[corrigaj]

I want to use the pound key '#' to send the user to the next module(i.e. skip over the current module). However, VG hangs up on me. Is there a setting in vg.ini or somwhere that disables this function? Here's the trace:

 

 

092320.98 9 linedevstate 2048 0 0

092320.98 9 callstate OFFERING 66098 0 4

092320.99 9 rv clear

092320.99 9 Answer the call at 7/13/2005 9:23:20 AM

092320.99 9 lineAnswer(66098) => 66115

092321.01 9 callinfo CALLEDID

092321.01 9 callinfo ORIGIN

092321.02 9 ring 0

092321.55 9 callstate CONNECTED 66098 1 0

092321.55 9 callstate CONNECTED 66098,1,0

092321.55 9 WorkingModeTAPI@Connected=

092321.57 9 WorkingModeScript@Connected=

092321.57 9 Inband detection not enabled

092321.58 9 StartLoadedVgs at 7/13/2005 9:23:21 AM, script interpretor VgMulti v5.2.4000 3

092321.58 9 rv ns add [scriptsPath]{C:\Program Files\VoiceGuide\Scripts\}

092321.58 9 rv ns add [scriptPath]{C:\Program Files\VoiceGuide\Scripts}

092321.60 9 rv lg add [$RV_STARTTIME]{7/13/2005 9:23:21 AM}

092321.60 9 rv lg add [$RV_DEVICEID]{9}

092321.61 9 rv lg add [$RV_CIDNAME]{}

092321.61 9 rv ns add [PathApp]{C:\Program Files\VoiceGuide\}

092321.61 9 rv lg add [$RV_CIDNUMBER]{}

092321.63 9 tapi Reply (LineEvReply) ok 66115 0

092321.64 9 callinfo MONITORMODES

092321.66 0 dial start any summary:|6:idx=0|7:idx=0|8:idx=0|9:hc>0|

092321.66 9 timer clear

092321.68 9 [ESASPQ1] Number Input

092321.68 9 [ESASPQ1] Playing (TelAssess\ESASPatient\esaspq1.wav)

092321.69 9 play set playid=602953

092321.74 9 PlaySoundStart ok [TelAssess\ESASPatient\esaspq1.wav]

092321.75 9 timer clear

092321.77 9 wa(8496,60295300)

092321.77 9 callinfo MONITORMODES

092328.74 9 dtmf # (66098,35,2)

092328.74 9 ScriptEventCode 35 iLineState=1300

092328.76 9 LsGetNbrsPlayWelcMsg #

092328.82 9 PlaySoundStop err=0

092328.82 9 rv lg add [ESASPQ1]{}

092328.84 9 rv lg add [Hangup Time]{7/13/2005 9:23:28 AM}

092328.84 9 Hanging up call... [# in GetNbrsPlayWelc]

092328.85 9 RecSoundStop ok

092328.86 9 PlaySoundStop err=0

092328.86 9 timer set 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP

092328.89 9 fnHangupCall end

092328.94 9 linedevstate 2048 0 0

092328.96 9 callstate IDLE 66098 0 0

092328.96 9 WorkingMode@Idle=

092328.97 9 timer clear

092328.97 9 timer set 1 EV_TIMEOUT_TIMETOREINITLINE

092328.99 9 tapi Reply (LineEvReply) ok 66405 0

092330.02 9 timer fired EV_TIMEOUT_TIMETOREINITLINE

092330.02 9 ScriptEventCode 9008 iLineState=900

092330.03 9 LsAwaitingCalls EV_TIMEOUT_TIMETOREINITLINE

092330.03 9 ReinitTelephony due to IDLE

092330.05 9 tapic lineDeallocateCall(MainCall:66098) 0

092330.14 9 lineOpen(9)=>

092330.16 9 Waiting for a call...

092330.16 9 LineHandle=66473

092330.17 9 amchk set AMdet=False in Reinit@idle

092330.17 9 timer set 3 EV_TIMEOUT_ATERIDLE_ALLOWOUT

092330.64 0 dial start any summary:|6:idx=0|7:idx=0|8:idx=0|9:rdy=0|

092333.45 9 timer fired EV_TIMEOUT_ATERIDLE_ALLOWOUT

092333.45 9 ScriptEventCode 9013 iLineState=900

092333.64 0 dial start any summary:|6:idx=0|7:idx=0|8:idx=0|9:idx=0|

[SupportTeam]

In module [ESASPQ1] have this path:

 

on {fail} goto [next module]

 

If still having problems please post the script which you are using.