Jump to content


< Back to Forum


 

Transfer Blind Vs. Announced


  • Please log in to reply

#1 Guest_Brandon_* 06 February 2003 - 02:37 PM

Support,

When I do a transfer 3 way announced it works!

When I do a transfer 3 way Blind the proline 2v will hang up quickly. Can you tell me what parameter to go change.

Software I am using is the latest version.

Here is a small portion of the event log. Thanks in advanced - Brandon

56545 8 [AK200Conference] Playing (C:\My Documents\Business\Voicemail\VentureFunding\AK001Conference1.wav)
56565 8 PlaySoundStart ok [C:\My Documents\Business\Voicemail\VentureFunding\AK001Conference1.wav]
56565 8 TimeoutClear
56575 8 RunModule PLAY end
56575 8 wa(2226,5654500)
56585 8 tapie callinfo MONITORMODES
56585 8 tapie callinfo MONITORMODES
58828 8 Play End line[8] (id=56545)
58828 8 LsPlayMsg EV_PLAY_FINISHED
58838 8 TimeoutSet 10 EV_TIMEOUT_HANGUP
58838 8 TimeoutSet 0 EV_TIMEOUT_GOTOMODULE
58848 8 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE
58848 8 TimeoutClear
58858 8 TimeoutSet 0.4 EV_TIMEOUT_READYTOBEGINTRANSFER
59218 8 Timer fired EV_TIMEOUT_READYTOBEGINTRANSFER
59218 8 LsXferStart EV_TIMEOUT_READYTOBEGINTRANSFER
59228 8 TimeoutSet 30 EV_TIMEOUT_ANNOUNCED_TRANSFER_ATTEMPT_TOOK_TOO_LONG
59228 8 [Transfer Call AK200] Blind Conference to 7792940 (Generate)
59248 8 tapic lineGenerateDigits(66526,!) => 0
59919 8 tapie generate LINEGENERATETERM_DONE
59929 8 TimeoutSet 1 EV_TAPI_GENERATE
60851 8 Timer fired EV_TAPI_GENERATE
60851 8 LsXferStart EV_TAPI_GENERATE
60861 8 TimeoutSet 1 EV_HOOKFLASHFINISHED
61862 8 Timer fired EV_HOOKFLASHFINISHED
61862 8 LsXferPlayVts EV_HOOKFLASHFINISHED
61882 8 tapic lineGenerateDigits(66526,7792940) => 0
62914 8 tapie generate LINEGENERATETERM_DONE
62924 8 TimeoutSet 1 EV_TAPI_GENERATE
63895 8 Timer fired EV_TAPI_GENERATE
63895 8 LsXferPlayVts EV_TAPI_GENERATE
63915 8 tapic lineGenerateDigits(66526,!3) => 0
64546 8 tapie generate LINEGENERATETERM_DONE
64556 8 TimeoutSet 1 EV_TAPI_GENERATE
65517 8 Timer fired EV_TAPI_GENERATE
65527 8 LsXferPlayAnn EV_TAPI_GENERATE
65527 8 TimeoutSet 1 EV_TIMEOUT_HANGUP
66529 8 Timer fired EV_TIMEOUT_HANGUP
66539 8 LsXferPlayAnn EV_TIMEOUT_HANGUP
66539 8 PlaySoundStop ok
66539 8 Hanging up call...
66549 8 TimeoutSet 2 EV_TIMEOUT_WAITFORIDLEAFTERLINEDROP
66549 8 PlaySoundStop ok
66559 8 fnHangupCall end
66609 8 tapie linedevstate 2048 0 0
66609 8 tapie callstate IDLE 66526 0 0
66609 8 WorkingMode@Idle=
66619 8 TimeoutClear
66679 8 TimeoutSet 1 EV_TIMEOUT_TIMETOREINITLINE
66689 8 tapi Reply 66407 0
67590 8 Timer fired EV_TIMEOUT_TIMETOREINITLINE
67590 8 LsAwaitingCalls EV_TIMEOUT_TIMETOREINITLINE
67600 8 Initialise telephony (due to IDLE)
67600 8 tapic lineDeallocateCall(MainCall:66526) 0
67901 8 Waiting for a call...
67911 8 hLine=66424
67911 8 TimeoutSet 5 EV_TIMOUT_ATERIDLE_ALLOWOUT
73038 8 Timer fired EV_TIMOUT_ATERIDLE_ALLOWOUT

#2 SupportTeam 06 February 2003 - 07:54 PM

Some telephone systems require that when setting up a 3-way conference the 3rd party answers the call before completing the conference...
On these systems a 3-way announced conference will work as it waits for 3rd party to answer and accept call. A blind conference on these system will not work as VoiceGuide completes the conference is immediately after dialing the number, before the 3rd party had a chance to answer the call...

Some telephone systems allow the conference to be set up before the 3rd party answers the call. On these systems both blind and announced conferences will work.