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ID2016

Member Since 05 Dec 2016
Offline Last Active May 04 2017 01:09 AM

Topics I've Started

Ms Sql Db- Sql Error - Vg 7

22 March 2017 - 01:04 AM

Hi,

I had to switch from using Mysql database to MS Sql. I am unable to place the calls. I am using stored procedure to directly place records into callque table and I also use Loader to place the calls. The result is the same.

 

Do I need to send me an updated sql stored procedure to generate tables (as you did for Mysql)? or this is a different issue?

I am using exact custom stored procedure to directly place records as I used on VG 6.0 environment.

 

Please advice.

Logs and script and stored procedure areAttached File  custom_storedproc.txt   1.63KB   52 downloadsAttached File  IvrPinnew.vgs   1.55KB   38 downloads attached.

 

Thank you.


Playing Recording

18 March 2017 - 02:32 AM

Why when the script called, it takes long time for the recording to play. The recording is fine when played outside VG.

 

The script does evaluation of the RV parameter and it calls the branch with the recording based on the value.

Please find one of the recordings attached.

 

Thanks

.Attached File  boise1-ulaw2.wav   69.63KB   40 downloads


Queid Was Updated With -1 Value In Calltrack Table

14 March 2017 - 02:36 AM

After conversion from Vg6 to Vg7 voip when I ran the same vgs script, the queid was updated with -1 value in calltrack table and no script playing when phone rings.

 

I resinstalled sql stored procedure for the database as it was requested above and it fixed the table creation issue. But now there is a different problem.

 

Please check the logs.


Vgs Script From Vg6 To Vg7

14 March 2017 - 01:55 AM

Hi,

I am unable to execute correctly the same vgs script after conversion from vg6 to vg7 voip: after the ring the script goes to answer machine but nothing left on answering machine nor anything reaching the phone.

Please see logs attached.

 

Thanks.


Db_Insert_Callqueandportlist Errors

08 March 2017 - 08:36 AM

I was able to run scripts for some time (months). Suddenly I started having issues. When looked in the logs I discovered :ERROR 7.5.5640.29066 Db_Insert_callqueAndPortList_cmd_calltrack_Insert.....

 

Also I am attaching wav file that I wan that use in my script for the Ana text to voice replacement and cannot play it either via VG (it works on player).

 

Please review logs and wav file.

 

Thank you,

Irina