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ThaoHuynh

Member Since 20 Mar 2017
Offline Last Active Jan 18 2018 08:14 PM

Topics I've Started

Config Timeout

18 January 2018 - 02:08 PM

Hi VG Team,

 

I would like to set timeout of moduleGetNbrs is 10. So i have modified the setting using vg.ini: 

 

Section:
[moduleGetNbrs]

entries:

Timeout_1stDigit=10
Timeout_Interdigit=10
Timeout_Confirm
=10

 
But when i run vg script to test, and check log file it's still not set, although i have restarted voiceguide system.
 
[moduleGetNbrs]:Timeout_1stDigit not set. default is 6
[moduleGetNbrs]:Timeout_Interdigit not set. default is 6
[moduleGetNbrs]:Timeout_Confirm not set. default is 6
 
Thank you for your support

How To Separate Lines For Testing?

09 January 2018 - 06:58 PM

Hi VoiceGuide Support Team,

 

I have to separate 2 different scripts on the same VoiceGuide server, 2 lines for live scripts and 2 lines for testing scripts.

 

So how can i config the customer must call to lines has inbound live scripts and employee must call to lines has inbound testing scripts.

 

Thank you so much for your support.


Change Tone Of "play Sound File" Module

20 November 2017 - 09:08 PM

Hi VoiceGuide Support Team,

 

I have created a module to read out account balance, using Result Variables like "$RV[Account Balance]". So how can i change tone of voice or change voice ?

 

Thank you for your support.


Read Config File

10 November 2017 - 02:18 PM

Hi VoiceGuide Team,

 

I would like to get some parameters to use in scripts, so can i create a config file ( content parameters ...)  in another direction and read it to get these parameters in VoiceGuide scripts? 

 

Thank you for your support.


Relative Paths When Calling Subscripts

26 September 2017 - 06:52 PM

Hi VG Support Team,

 

Can i use relative path names to run a subscript in VoiceGuide?

 

Ex: on {1} goto [..\..\myscript.vgs|PlayWelcome]

 

Thank you so so so much.