IVR Software Download

Use the link below to download a fully working evaluation version of VoiceGuide IVR Software
All features of the Enterprise+Dialer license are enabled in this free evaluation version.

VoiceGuide v7.5.8

For VoIP deployments only the Dialogic HMP VoIP drivers are used. No hardware cards are needed.
Please also see: Installation Instructions for VoIP systems.

VoIP drivers for VoiceGuide v7.5 : Win10 / Win2012 / Win2008 / Win8 / Win7 / Vista
VoIP drivers for VoiceGuide v7.5 : Win2003 / Win2000 / WinXP .

For Analog and T1 and E1 ISDN deployments Dialogic cards are needed to connect to the telephone lines.
Please also see: Installation Instructions for Dialogic cards.
Dialogic card drivers below need to be used with the Dialogic cards.

Dialogic card drivers for VoiceGuide v7.5 : Win10 / Win2012 / Win2008 / Win8 / Win7 / Vista
Dialogic card drivers for VoiceGuide v7.5 : Win2003 / Win2000 / WinXP

.NET 4.0 also needs to be installed on system before installing VoiceGuide v7.

 
VoiceGuide ACD Agent v7.5.7 
VoiceGuide ACD Agent Installation Instructions
 
VoiceGuide v6.0.3391  
For use with the older and discontinued Dialogic cards.
Use Dialogic SR5.1.1 SP1 or SR5.1.1 FP1 drivers.
Requires .NET 2.0
 
VoiceGuide for TAPI v5.2.5049
For use with TAPI devices: Voice Modems, CAPI BRI cards, etc.
 
VoiceGuide User Guide - WinHelp (.chm);
VoiceGuide User Guide - PDF
 
VoiceGuide Voicemail Menus  

 

Text To Speech (TTS) Engines
Any SAPI based TTS engine can be used by VoiceGuide. Most TTS engine suppliers provide a SAPI version of their TTS. Connectors for MRCPv2 and other propriety TTS APIs can be provided.

Professional natural sounding TTS engines can also be purchased direct from VoiceGuide.
Please contact sales@voiceguide.com to discuss your TTS requirements.

 

Speech Recognition Engines
Any MRCPv2 compliant Speech Recognition engine can be used with VoiceGuide.
Please contact sales@voiceguide.com to discuss your Speech Recognition requirements.