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Hi, all, I have installed the HMP3.0 SU347 with the default demo license several months ago on an old windows XP machine. The IP Media Server Demo worked fine back then with SJphone. But today, when I get back to that project and plan to install VG, I try to test it again, it shows the error: <<Number of Fax (& Voice) boards found: 1 >> <<Number of Voice (& Fax boards) found: 1 >> <<Number of IPT boards found: 1>> <<Number of IPM boards found: 1>> Error: CIPTBoard::init -> gc_OpenEx failed to get IPT board handle for : N_iptB1:P_IP Error: CIPModule::Init -> failed to initialize IPT board :N_iptB1:P_IP It is different from what I've seen here: http://www.voiceguide.com/vghelp/source/html/install_v7_dialogichmp.htm Can anyone here tell me what is wrong here? I attached a rtf log file in this post, hope that helps. Thanks. =================================================================================== Edit: On another machine windows 7, I downloaded their latest build just to make another test: It is HMP3.0 SU349 on a windows 7 machine: The initialization seems went fine, but when I use direct IP call from SJPhone, it shows another error: IP: Process GCEV_EXTENSION in OFFERED state GetExtensionCmpItInfo CTPDevice::processEvent -> receive GCEV_TASKFAIL/GCEV_BLOCKED on :N_ipB1T1:P_IP:M_ipmB1C1 Offered_Gcev_Disconnected IP:enter NULL state IP: not implemented I attached the rtf log file as well. Thanks. rtflog-LOCAL-20140609-16h37m59.843s.txt rtflog-LOCAL-SecondOne.txt