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Hello All, Just downloaded voiceguide [old link removed] I was hoping to do an upgrade from Voiceguide 6. What is required to make the script start after the call is answered? My script is starting as soon as the call is placed. I see "sending and the phone number", then the first wave file start playing before the call is picked up. I have Windows 2008 server and Diaglogic D/4PCIUF with analog phone lines, no VOIP. The remainder of the scripts works perfectly. Thanks, Curtis. Call Events: -------------------------------- port=1 crn=0x20000001 193015.860|command|MakeCall_Completed|19414733785|||<result>ok</result><crn>536870913</crn>|0|0|0|0 193016.396|Dialogic|TDX_SETHOOK|DX_OFFHOOK|CALL_OUTBOUND|||0|0|0|0 193016.406|Dialogic|TDX_CST|DE_LCON||||22717|0|0|0 193018.022|Dialogic|TDX_DIAL|||||0|0|0|0 193018.023|callstate|TDX_DIAL|||||256|2|4|0 193018.214|state|[Press 1] Playing wav (C:\om8\Custom\PRESS1.wav)|||||0|0|0|0 193018.227|command|cmd_PlayStart|||||271984|0|0|0 193024.598|command|cmd_PlayStop|||||0|0|0|0 193024.605|state|[Play 1] tts generate start (len=4)|||||0|0|0|0 193024.606|dtmf||1||||49|0|0|0 193024.626|play|end|||||271984|0|0|0 193024.629|command|cmd_Tts2WavFile|ELLA|C:\Program Files\VoiceGuide\temp\tts_1_1.wav||alaw_8|0|0|0|0 193025.034|tts|synthend|C:\Program Files\VoiceGuide\temp\tts_1_1.wav||||1|0|0|0 193025.036|state|[Play 1] Playing wav (C:\om8\Custom\greeting.wav, C:\Program Files\VoiceGuide\temp\tts_1_1.wav)|||||0|0|0|0 193025.037|command|cmd_PlayStart|||||278796|0|0|0 193029.734|play|end|||||278796|0|0|0 193029.748|state|[Play 1A] tts generate start (len=48)|||||0|0|0|0 193029.748|command|cmd_Tts2WavFile|Wednesday September ELEVENTH, at, 11 A. M.|C:\Program Files\VoiceGuide\temp\tts_1_2.wav||alaw_8|0|0|0|0 193029.985|tts|synthend|C:\Program Files\VoiceGuide\temp\tts_1_2.wav||||2|0|0|0 193029.985|state|[Play 1A] Playing wav (C:\om8\Custom\remindyou.wav, C:\Program Files\VoiceGuide\temp\tts_1_2.wav)|||||0|0|0|0 193029.986|command|cmd_PlayStart|||||283750|0|0|0 193036.877|play|end|||||283750|0|0|0 193036.881|state|[Play 2] Playing wav (C:\om8\Custom\confirm12.wav)|||||0|0|0|0 193036.882|command|cmd_PlayStart|||||290640|0|0|0 193038.581|dtmf||1||||49|0|0|0 193038.582|command|cmd_PlayStop|||||0|0|0|0 193038.583|state|[Play 3] Playing wav (C:\om8\Custom\response1.wav)|||||0|0|0|0 193038.607|play|end|||||290640|0|0|0 193038.611|command|cmd_PlayStart|||||292343|0|0|0 193043.574|play|end|||||292343|0|0|0 193043.593|state|Hanging up... [Hangup Module]|||||0|0|0|0 193043.604|command|cmd_DropCall|||||0|0|0|0 193043.658|Dialogic|TDX_SETHOOK|DX_ONHOOK||||0|0|0|0 193043.658|callstate|TDX_SETHOOK_DX_ONHOOK|||||1|0|32|0 193043.686|state|[Run VB Script 1] type: Script_VBScript, iRunWait=1|||||0|0|0|0 193044.647|command|cmd_PlayStop|||||0|0|0|0 193044.650|command|cmd_ReleaseCall|||||0|0|0|0 193044.652|callstate|GCEV_RELEASECALL|GCST_NULL||||0|0|0|0 length=28.7921212 -------------------------------- 0909_1929_vgEngine.txt 0909_CallEvents.txt 0909_ktTel.txt 0909_ktTts.txt Appointment001.vgs Appointment001AM.vgs