I Just Reinstalled Vg 7.3.3, But Have A Problem

[iTime]

I just reinstalled VG 7.3.3, but have a problem: whenever I call (or make an outbound call from a server), the call gets disconnected at the first module.

I did not change anything from scripts, but just reinstalled VG for the problem with the beta version.

 

Please see the attached log.

Little help please?

ReInstallation7.3.3_Calldropped.zip

[SupportTeam]

trace shows incoming call was answered and module CheckTaskType was started.

 

The script that was ran was no longer running a second later when VoiceGuide checked on its status and the script did not return a result back to VoiceGuide.

 

It looks like the 'Fail'/'False' path was not set in that module so the script was ended.

 

To see the actual script that was ran in module CheckTaskType please see: C:\Program Files (x86)\VoiceGuide\temp\vbs_3_1.vbs

172044.854 18   3   1 ev    CallState GCEV_OFFERED, crn=8000001, iEvent=2 ,2,0,8, s1:7145976558@208.93.227.216|, s2:7143955667@192.168.100.130, s3:]. build_date: 2013-05-02 23:45:07.90

172044.934 18   3   1 ev    CallState GCEV_ANSWERED, crn=8000001, iEvent=2 ,256,1,4, s1:, s2:, s3:]. build_date: 2013-05-02 23:45:07.90

172044.990  4   3   1 state [CheckTaskType] type: Script_VBScript, iRunWait=1
172045.003  4   3   1       rv    replace start (strlen>500)
172045.008  4               rv    dbg   rv_retrieve did not find [UserID] ( 55 73 65 72 49 44)
172045.009  4               rv    dbg   rv_retrieve did not find [AutoNotifyCallID] ( 41 75 74 6f 4e 6f 74 69 66 79 43 61 6c 6c 49 44)
172045.009  4               rv    dbg   rv_retrieve did not find [AutoNotifyMoveNotificationCallID] ( 41 75 74 6f 4e 6f 74 69 66 79 4d 6f 76 65 4e 6f 74 69 66 69 63 61 74 69 6f 6e 43 61 6c 6c 49 44)
172045.009  4               rv    dbg   rv_retrieve did not find [IsHiring] ( 49 73 48 69 72 69 6e 67)
172045.009  4               rv    dbg   rv_retrieve did not find [IsBroadcasting] ( 49 73 42 72 6f 61 64 63 61 73 74 69 6e 67)
172045.009  4   3   1       script will be ran from file: C:\Program Files (x86)\VoiceGuide\temp\vbs_3_1.vbs
172045.009  4   3   1       on hold file: , iModuleIdx=47
172045.018  4   3   1       current objVbsOrExeProcess=
172045.018  4   3   1       RunVBScriptFile [wscript][C:\Program Files (x86)\VoiceGuide\temp\vbs_3_1.vbs][] timeout=60 (vbsPath=C:\Program Files (x86)\VoiceGuide\temp), start (new Process)
172045.018  4   3   1       objVbsOrExeProcess.Start call
172045.051  4   3   1       RunVBScriptFile just started. Handle=5164, Id=5868, StartTime=9/9/2013 5:20:45 PM, HasExited=False
172045.052  4   3   1       VBScript started [C:\Program Files (x86)\VoiceGuide\temp\vbs_3_1.vbs], ProcessHandle=[5164], VbsOrExeProcess.WorkingSet=[131072]
172045.053  4   3   1       RunModule_Script_AfterScriptStarted start
172045.053  4   3   1       Run Script waiting. iRunWait=1 (process:5164)
172045.053  4   3   1 t     timer set   1 sec : EV_TIMEOUT_CHECKONSTATE
172045.055  4   3   1       moh file not specified
172045.914  4   3   1 timer EV_TIMEOUT_CHECKONSTATE
172045.914  4   3   1       q scr add   evScriptEvent 9007 EV_TIMEOUT_CHECKONSTATE
172045.914  6   3   1       q scr run   evScriptEvent sCode=[EV_TIMEOUT_CHECKONSTATE] iActionID=0, crn=0[0|0|0|0|0][|||||] 00:00:00 max:2|00:00:00.0175022
172045.915  6   3   1       scriptevent EV_TIMEOUT_CHECKONSTATE  0|0|0  || LineState=LS_RUN_WAITTILLFINISHED
172045.925  6   3   1       LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE lCode2Str=EV_TIMEOUT_CHECKONSTATE
172045.926  6   3   1       Process.HasExited is true (System.Diagnostics.Process (wscript))
172045.926  6   3   1       task completed. vgm=47, iRunWait=1, iRunWait_ExeResult_NextVgm=0=[]
172045.926  6   3   1       ExeResult_NextVgm has not been set. check for Result file.
172045.927  6   3   1       no result file returned from program (VGRUNRESULT_3.TXT).
172045.928  6   3   1       q tel add   cmd_PlayStop [0,0,0,0,0][||||]
172045.928  7   3   1       q tel run   cmd_PlayStop 00:00:00 max:6|00:00:00.2035258
172045.930  6   3   1       play  PlaySoundStop ok
172045.933  6   3   1       HangupCall, source=WaitTillFinished - next module not specified, WorkModeScript=Running_Normal, yLineStateAppPov=[Connected], lPlayId=0, lRecId=0
172045.935  6   3   1                   moduleTitle=[CheckTaskType]
172045.936  6   3   1       ScriptWorkingMode set Stopping, (called from HangupCall)
172045.936  6   3   1       ls    set   Disconnect_Pending   (scriptstate=LS_ENDINGCALL)
172045.936  6   3   1 state Hanging up... [WaitTillFinished - next module not specified]