Vg Script Working Properly Not Each Time

[invoso.com]

I found VB script (module title is=[check_file]) searching file with recorded call not finished working, so not finding recoded call.

 

 

Attached log file include two cases, vg script proceeded with and without success.

vg_engine.zip

[SupportTeam]

Can you please update system to latest of VoiceGuide.

 

If problem occurs again then please post complete vgEngine trace - not just excerpts. It is hard to see from trace excerpts what is happening on system as we do not see the full picture.

[invoso.com]

I found problem with VBScript on one of our server

 

104019.362 5 vgEngine version : 7.4.5072.40333 (RELEASE Build)
104019.362 5 Compiled on : 2013-11-20 22:24:27.30
104019.362 5 AssemblyLocation : C:\Program Files (x86)\VoiceGuide\vgEngine.dll
104019.362 5 LastWriteTime : 2013-11-20 12:24:08
104019.362 5 trace lvl=10, encoding=System.Text.ASCIIEncoding (ASCII)

 

on other server with this same VG version all working properly.

 

tracking address [bad link removed]

 

example packet_number=10173774

vgEngine.zip

tracking script.zip

[SupportTeam]

Have you tried debugging the "Run Script" module to see where the problem is?

 

Easiest way is to add some Admin_TraceLogAdd statements to the script. This will let you see where the script gets stuck.

 

Please see: http://www.voiceguide.com/vghelp/source/html/com_admin_tracelogadd.htm

 

 

Also, the upcoming v7.4.2 uses a different approach when running VBScripts and JavaScripts (VoiceGuide 7.4.2 onwards uses the V8 JavaScript Engine to run JavaScript modules)