Determining A Phone # Is No Longer In Service.

[Guest DataExperts]

There is detection for human voice and answering machine... Is there anything to detect a phone # that has "been disconnected or is no longer in service?"

 

Thanks,

DataExperts

[SupportTeam]

Yes. The telephone company should play a "Special Information Tone" on the line when the phone number has been disconnected. VoiceGuide will detect this tone and save the telephone number in file:

 

OutDial_SIT_NoCircuit.txt

 

(see VG Help file for other output files used)