health4us Report post Posted 01/27/2004 06:11 PM TTS files keep having errors and they then jam the line up. Please can you tell me what the error is and how to prevent/fix it please. Thanks Matt Thompson 180811.86 14 [Name] Playing 180811.86 14 RVreplace start (strlen>100) 180811.86 14 tts generate start[<xml version="1.0"> <SAPI> <VOICE REQUIRED="NAME=Mike16"><RATE SPEED="1">Avril Kervin</RATE> </VOICE> </SAPI> </xml>] 180813.42 14 tts generate end 180813.42 14 [Name] Playing (C:\Program Files\VoiceGuide\data\tts14.wav) 180813.42 14 PlaySoundStart err=[0 play PlaySoundStart ResetWavOutAndContinuePlay=>7] file[C:\Program Files\VoiceGuide\data\tts14.wav] 180813.43 14 RunModule PLAY end 180813.43 14 tapie PlayEnd old line=14 0 835580 180813.43 14 tapie PlayEnd old line=14 0 835580 180816.66 12 callstate BUSY 65701 4 0 Share this post Link to post
SupportTeam Report post Posted 01/27/2004 11:14 PM This is not a TTS problem - it's more of a 'Playing Sound files' problem... - Please place the attached file in "C:\". Once this file is there then log files will be created named: C:\TapiWrapLogMMDD.txt. If the problem occurs again please .ZIP up and post here the log file for the day on which the problem occurred (whole file not just an excerpt - so we can see how system is behaving before the problem shows up). TapiWrapLogSelect.txt Share this post Link to post
health4us Report post Posted 01/28/2004 08:47 AM The prob happened again more or less straight away.. Here are the log contents 140013.120 ------------------------------------------------------------------------------ 140013.120 TAPIWrap OCX v1.52.0, Nov 6 2003 23:41:39 [For Dialogic Digital] 140013.120 Started at 0108 140013.120 140013.130 ------------------------------------------------------------------------------ 140013.130 init c:\TapiWrapLogSelect.txt not found. Tracing not enabled. 140236.787 ------------------------------------------------------------------------------ 140236.797 TAPIWrap OCX v1.52.0, Nov 6 2003 23:41:39 [For Dialogic Digital] 140236.797 Started at 0108 140236.797 140236.797 ------------------------------------------------------------------------------ 140236.807 init c:\TapiWrapLogSelect.txt not found. Tracing not enabled. 154949.667 ------------------------------------------------------------------------------ 154949.687 TAPIWrap OCX v1.52.0, Nov 6 2003 23:41:39 [For Dialogic Digital] 154949.697 Started at 0108 154949.697 154949.697 ------------------------------------------------------------------------------ 154949.697 init c:\TapiWrapLogSelect.txt not found. Tracing not enabled. Share this post Link to post
SupportTeam Report post Posted 01/28/2004 12:29 PM Contents of trace shows that you you are looking at a wrong file (or is your machine's date set to Jan 8th ?). Share this post Link to post
Guest Guest_Health4us Report post Posted 01/28/2004 03:12 PM 1,. Date is set right. 2. Looking at wrong file. Im just loading the text from voiceguide speak module direct. Please can you offer some constructive help please. Thanks Matt Share this post Link to post
SupportTeam Report post Posted 01/28/2004 09:54 PM The TapiWrapLog file we need to see is the one for the day on which the error occurred. The log files are saved in format: TapiWrapLogMMDD.txt - so a file for Jan 29 would be called: TapiWrapLog0129.txt The TapiWrap Log file will show in more detail why the Wave driver rejected the playing of the sound file C:\Program Files\VoiceGuide\data\tts14.wav - and that's the info which we need to see... Just a note: Once TTS is finished creating the sound file VG looks at it just like any other sound file - VG does not treat the file differently just because it was created by TTS originally. Share this post Link to post
health4us Report post Posted 01/29/2004 07:22 AM Thanks for that.. Here is yesterdays trace 110527.542 ------------------------------------------------------------------------------ 110527.542 TAPIWrap OCX v1.52.0, Nov 6 2003 23:41:39 [For Dialogic Digital] 110527.552 Started at 0128 110527.552 110527.552 ------------------------------------------------------------------------------ 110527.552 init Trace Select file Found. Selected trace levels: |ALL | 110550.134 ------------------------------------------------------------------------------ 110550.134 TAPIWrap OCX v1.52.0, Nov 6 2003 23:41:39 [For Dialogic Digital] 110550.144 Started at 0128 110550.144 110550.144 ------------------------------------------------------------------------------ 110550.144 init Trace Select file Found. Selected trace levels: |ALL | 110550.204 linec lineInitialize(0x157f070, 0x2250000, 0x22594c0, TapiWrap, 0x157f074) => 0x0 110550.214 tapic lineNegotiateAPIVersion(0x800003ff, 0, 0x10003, 0x20001, 0x221e18, 0x12eee0) 110550.214 tapic lineGetDevCaps(0x800003ff, 0, 0x10004, 0, 0x3d70048) call 110550.214 tapic lineGetDevCaps(0x800003ff, 0, 0x10004, 0, 0x3d70048) => NO_ERROR (0) 110550.214 tapic lineGetIcon(0, 0, 0x221e20) 110550.224 tapic lineNegotiateAPIVersion(0x800003ff, 1, 0x10003, 0x20001, 0x3d73178, 0x12eee0) 110550.224 tapic lineGetDevCaps(0x800003ff, 1, 0x10004, 0, 0x3d70048) call 110550.224 tapic lineGetDevCaps(0x800003ff, 1, 0x10004, 0, 0x3d70048) => NO_ERROR (0) 110550.234 tapic lineGetIcon(1, 0, 0x3d73180) 110550.234 tapic lineNegotiateAPIVersion(0x800003ff, 2, 0x10003, 0x20001, 0x3d80380, 0x12eee0) 110550.234 tapic lineGetDevCaps(0x800003ff, 2, 0x10004, 0, 0x3d70048) call 110550.244 tapic lineGetDevCaps(0x800003ff, 2, 0x10004, 0, 0x3d70048) => NO_ERROR (0) 110550.244 tapic lineGetIcon(2, 0, 0x3d80388) 110550.244 tapic lineNegotiateAPIVersion(0x800003ff, 3, 0x10003, 0x20001, 0x3d8d588, 0x12eee0) 110550.254 tapic lineGetDevCaps(0x800003ff, 3, 0x10004, 0, 0x3d70048) call 110550.254 tapic lineGetDevCaps(0x800003ff, 3, 0x10004, 0, 0x3d70048) => NO_ERROR (0) 110550.254 tapic lineGetIcon(3, 0, 0x3d8d590) 110550.264 tapic lineNegotiateAPIVersion(0x800003ff, 4, 0x10003, 0x20001, 0x3d9a790, 0x12eee0) 110550.264 tapic lineGetDevCaps(0x800003ff, 4, 0x10003, 0, 0x3d70048) call 110550.264 tapic lineGetDevCaps(0x800003ff, 4, 0x10003, 0, 0x3d70048) => NO_ERROR (0) 110550.274 tapic lineGetIcon(4, 0, 0x3d9a798) 110550.274 tapic lineNegotiateAPIVersion(0x800003ff, 5, 0x10003, 0x20001, 0x3da7998, 0x12eee0) 110550.274 tapic lineGetDevCaps(0x800003ff, 5, 0x10003, 0, 0x3d70048) call 110550.284 tapic lineGetDevCaps(0x800003ff, 5, 0x10003, 0, 0x3d70048) => NO_ERROR (0) 110550.284 tapic lineGetIcon(5, 0, 0x3da79a0) 110550.284 tapic lineNegotiateAPIVersion(0x800003ff, 6, 0x10003, 0x20001, 0x3db4ba0, 0x12eee0) 110550.294 tapic lineGetDevCaps(0x800003ff, 6, 0x10003, 0, 0x3d70048) call 110550.294 tapic lineGetDevCaps(0x800003ff, 6, 0x10003, 0, 0x3d70048) => NO_ERROR (0) 110550.304 tapic lineGetIcon(6, 0, 0x3db4ba8) 110550.304 tapic lineNegotiateAPIVersion(0x800003ff, 7, 0x10003, 0x20001, 0x3dc1da8, 0x12eee0) 110550.314 tapic lineGetDevCaps(0x800003ff, 7, 0x10004, 0, 0x3d70048) call 110550.314 tapic lineGetDevCaps(0x800003ff, 7, 0x10004, 0, 0x3d70048) => NO_ERROR (0) 110550.314 tapic lineGetIcon(7, 0, 0x3dc1db0) 110550.325 tapic lineNegotiateAPIVersion(0x800003ff, 8, 0x10003, 0x20001, 0x3dcefb0, 0x12eee0) 110550.325 tapic lineGetDevCaps(0x800003ff, 8, 0x10004, 0, 0x3d70048) call 110550.325 tapic lineGetDevCaps(0x800003ff, 8, 0x10004, 0, 0x3d70048) => NO_ERROR (0) 110550.335 tapic lineGetIcon(8, 0, 0x3dcefb8) 110550.335 tapic lineNegotiateAPIVersion(0x800003ff, 9, 0x10003, 0x20001, 0x3ddc1b8, 0x12eee0) 110550.345 tapic lineGetDevCaps(0x800003ff, 9, 0x10004, 0, 0x3d70048) call 110550.345 tapic lineGetDevCaps(0x800003ff, 9, 0x10004, 0, 0x3d70048) => NO_ERROR (0) 110550.345 tapic lineGetIcon(9, 0, 0x3ddc1c0) 110550.355 fn TAPI_ERR: LINEERR_OPERATIONUNAVAIL 110550.355 tapic lineNegotiateAPIVersion(0x800003ff, 10, 0x10003, 0x20001, 0x3de93c0, 0x12eee0) 110550.365 tapic lineGetDevCaps(0x800003ff, 10, 0x10004, 0, 0x3d70048) call 110550.375 tapic lineGetDevCaps(0x800003ff, 10, 0x10004, 0, 0x3d70048) => NO_ERROR (0) 110550.375 tapic lineGetIcon(10, 0, 0x3de93c8) 110550.385 tapic lineNegotiateAPIVersion(0x800003ff, 11, 0x10003, 0x20001, 0x3df67a8, 0x12eee0) 110550.385 tapic lineGetDevCaps(0x800003ff, 11, 0x10004, 0, 0x3e039a0) call 110550.395 tapic lineGetDevCaps(0x800003ff, 11, 0x10004, 0, 0x3e039a0) => NO_ERROR (0) 110550.395 tapic lineGetIcon(11, 0, 0x3df67b0) 110550.405 tapic lineNegotiateAPIVersion(0x800003ff, 12, 0x10003, 0x20001, 0x3e039b0, 0x12eee0) 110550.405 tapic lineGetDevCaps(0x800003ff, 12, 0x10004, 0, 0x3e10ba8) call 110550.415 tapic lineGetDevCaps(0x800003ff, 12, 0x10004, 0, 0x3e10ba8) => NO_ERROR (0) 110550.415 tapic lineGetIcon(12, 0, 0x3e039b8) 110550.425 tapic lineNegotiateAPIVersion(0x800003ff, 13, 0x10003, 0x20001, 0x3e10bb8, 0x12eee0) 110550.425 tapic lineGetDevCaps(0x800003ff, 13, 0x10004, 0, 0x3e1ddf0) call 110550.435 tapic lineGetDevCaps(0x800003ff, 13, 0x10004, 0, 0x3e1ddf0) => NO_ERROR (0) 110550.435 tapic lineGetIcon(13, 0, 0x3e10bc0) 110550.445 tapic lineNegotiateAPIVersion(0x800003ff, 14, 0x10003, 0x20001, 0x3e1de00, 0x12eee0) 110550.445 tapic lineGetDevCaps(0x800003ff, 14, 0x10004, 0, 0x3e2aff8) call 110550.455 tapic lineGetDevCaps(0x800003ff, 14, 0x10004, 0, 0x3e2aff8) => NO_ERROR (0) 110550.455 tapic lineGetIcon(14, 0, 0x3e1de08) 110550.655 ocxfn GetLineCount() 110550.655 ocxfn GetLineName(sLineId=14) 110550.655 tapic lineGetDevCaps(0x800003ff, 14, 0x10004, 0, 0x3e2f340) call 110550.665 tapic lineGetDevCaps(0x800003ff, 14, 0x10004, 0, 0x3e2f340) => NO_ERROR (0) 110550.675 ocxfn GetLineName(sLineId=13) 110550.685 tapic lineGetDevCaps(0x800003ff, 13, 0x10004, 0, 0x3e306f0) call 110550.685 tapic lineGetDevCaps(0x800003ff, 13, 0x10004, 0, 0x3e306f0) => NO_ERROR (0) 110550.695 ocxfn GetLineName(sLineId=12) 110550.695 tapic lineGetDevCaps(0x800003ff, 12, 0x10004, 0, 0x3e306f0) call 110550.705 tapic lineGetDevCaps(0x800003ff, 12, 0x10004, 0, 0x3e306f0) => NO_ERROR (0) 110550.705 ocxfn GetLineName(sLineId=11) 110550.715 tapic lineGetDevCaps(0x800003ff, 11, 0x10004, 0, 0x3e306f0) call 110550.715 tapic lineGetDevCaps(0x800003ff, 11, 0x10004, 0, 0x3e306f0) => NO_ERROR (0) 110550.725 ocxfn GetLineName(sLineId=10) 110550.725 tapic lineGetDevCaps(0x800003ff, 10, 0x10004, 0, 0x3e306f0) call 110550.735 tapic lineGetDevCaps(0x800003ff, 10, 0x10004, 0, 0x3e306f0) => NO_ERROR (0) 110550.735 ocxfn GetLineName(sLineId=9) 110550.745 tapic lineGetDevCaps(0x800003ff, 9, 0x10004, 0, 0x3e306f0) call 110550.745 tapic lineGetDevCaps(0x800003ff, 9, 0x10004, 0, 0x3e306f0) => NO_ERROR (0) 110550.755 ocxfn GetLineName(sLineId=8) 110550.755 tapic lineGetDevCaps(0x800003ff, 8, 0x10004, 0, 0x3e306f0) call 110550.765 tapic lineGetDevCaps(0x800003ff, 8, 0x10004, 0, 0x3e306f0) => NO_ERROR (0) 110550.765 ocxfn GetLineName(sLineId=7) 110550.775 tapic lineGetDevCaps(0x800003ff, 7, 0x10004, 0, 0x3e306f0) call 110550.775 tapic lineGetDevCaps(0x800003ff, 7, 0x10004, 0, 0x3e306f0) => NO_ERROR (0) 110550.785 ocxfn GetLineName(sLineId=6) 110550.785 tapic lineGetDevCaps(0x800003ff, 6, 0x10003, 0, 0x3e306f0) call 110550.795 tapic lineGetDevCaps(0x800003ff, 6, 0x10003, 0, 0x3e306f0) => NO_ERROR (0) 110550.815 ocxfn GetLineName(sLineId=5) 110550.825 tapic lineGetDevCaps(0x800003ff, 5, 0x10003, 0, 0x3e306f0) call 110550.835 tapic lineGetDevCaps(0x800003ff, 5, 0x10003, 0, 0x3e306f0) => NO_ERROR (0) 110550.835 ocxfn GetLineName(sLineId=4) 110550.845 tapic lineGetDevCaps(0x800003ff, 4, 0x10003, 0, 0x3e306f0) call 110550.845 tapic lineGetDevCaps(0x800003ff, 4, 0x10003, 0, 0x3e306f0) => NO_ERROR (0) 110550.855 ocxfn GetLineName(sLineId=3) 110550.855 tapic lineGetDevCaps(0x800003ff, 3, 0x10004, 0, 0x3e306f0) call 110550.865 tapic lineGetDevCaps(0x800003ff, 3, 0x10004, 0, 0x3e306f0) => NO_ERROR (0) 110550.865 ocxfn GetLineName(sLineId=2) 110550.875 tapic lineGetDevCaps(0x800003ff, 2, 0x10004, 0, 0x3e306f0) call 110550.875 tapic lineGetDevCaps(0x800003ff, 2, 0x10004, 0, 0x3e306f0) => NO_ERROR (0) 110550.885 ocxfn GetLineName(sLineId=1) 110550.885 tapic lineGetDevCaps(0x800003ff, 1, 0x10004, 0, 0x3e306f0) call 110550.895 tapic lineGetDevCaps(0x800003ff, 1, 0x10004, 0, 0x3e306f0) => NO_ERROR (0) 110550.895 ocxfn GetLineName(sLineId=0) 110550.905 tapic lineGetDevCaps(0x800003ff, 0, 0x10004, 0, 0x3e306f0) call 110550.915 tapic lineGetDevCaps(0x800003ff, 0, 0x10004, 0, 0x3e306f0) => NO_ERROR (0) 110552.257 ocxfn LineOpen(sLineId=11) 110552.257 tapic lineNegotiateAPIVersion(0x800003ff, 11, 0x10003, 0x20001, 0x3df67a8, 0x12e474) 110552.267 tapic lineGetDevCaps(0x800003ff, 11, 0x10004, 0, 0x8b8db50) call 110552.267 tapic lineGetDevCaps(0x800003ff, 11, 0x10004, 0, 0x8b8db50) => NO_ERROR (0) 110552.277 tapic lineGetIcon(11, 0, 0x3df67b0) 110552.277 tapic lineGetDevCaps(0x800003ff, 11, 0x10004, 0, 0x8b8db50) call 110552.287 tapic lineGetDevCaps(0x800003ff, 11, 0x10004, 0, 0x8b8db50) => NO_ERROR (0) 110552.287 tapic lineOpen(0x800003ff, 11, 0x3df67a4, 0x10004, 0, 0x3df6798, 0x4, LINEMEDIAMODE_INTERACTIVEVOICE | LINEMEDIAMODE_AUTOMATEDVOICE, 0) 110552.408 tapic lineGetID(0x101aa, 0, 0, 0x1, 0x8b8db50, wave/in) LINECALLSELECT_LINE hLineInfo 110552.408 tapic lineGetID(0x101aa, 0, 0, 0x1, 0x8b8db50, wave/in) => 0x0 110552.418 tapic lineGetID => 0 110552.418 tapic lineGetID(0x101aa, 0, 0, 0x1, 0x8b8db50, wave/out) LINECALLSELECT_LINE hLineInfo 110552.428 tapic lineGetID(0x101aa, 0, 0, 0x1, 0x8b8db50, wave/out) => 0x0 110552.428 tapic lineGetID => 0 110552.438 ocxfn GetLineName(sLineId=11) 110552.438 tapic lineGetDevCaps(0x800003ff, 11, 0x10004, 0, 0x8b8db50) call 110552.448 tapic lineGetDevCaps(0x800003ff, 11, 0x10004, 0, 0x8b8db50) => NO_ERROR (0) 110552.618 wavec waveInGetDevCaps(0x0, 0x12e4d8, 0x30) => 0 110552.618 wavec waveOutGetDevCaps(0x0, 0x12e4a4, 0x34) => 0 110552.628 wave IN:Dialogic Wave[dxxxB1C1] v16.0 format=0x1, channels=0x1 OUT:Dialogic Wave[dxxxB1C1] v16.0 format=0x1, channels=0x1, support=0x4 110552.648 ocxfn GetProviderInfo(sLineId=11) 110552.668 tapic lineGetDevCaps(0x800003ff, 11, 0x10004, 0, 0x8b90368) call 110552.678 tapic lineGetDevCaps(0x800003ff, 11, 0x10004, 0, 0x8b90368) => NO_ERROR (0) 110552.688 fn GetProviderInfo => Dialogic 110552.688 ocxfn SilenceDetectSet(sLineId=11, sTimeLen=0, sVolumeLevel=0) 110552.698 ocxfn DialogicScUnroute dxxxB1C1 110552.698 dlgc set DevType1 = LSI, sDlgcDevName=dxxxB1C1 110553.219 dlgc opened dxxxB1C1 as devh=1 110553.219 dx_getxmitslot() failed dxxxB1C1(1): Error message = Invalid Switching Handler Bus Mode 110553.229 ocxfn LineOpen(sLineId=12) 110553.229 tapic lineNegotiateAPIVersion(0x800003ff, 12, 0x10003, 0x20001, 0x3e039b0, 0x12e474) 110553.239 tapic lineGetDevCaps(0x800003ff, 12, 0x10004, 0, 0x8b9c4a8) call 110553.249 tapic lineGetDevCaps(0x800003ff, 12, 0x10004, 0, 0x8b9c4a8) => NO_ERROR (0) 110553.249 tapic lineGetIcon(12, 0, 0x3e039b8) 110553.259 tapic lineGetDevCaps(0x800003ff, 12, 0x10004, 0, 0x8b9c4a8) call 110553.259 tapic lineGetDevCaps(0x800003ff, 12, 0x10004, 0, 0x8b9c4a8) => NO_ERROR (0) 110553.269 tapic lineOpen(0x800003ff, 12, 0x3e039ac, 0x10004, 0, 0x3e039a0, 0x4, LINEMEDIAMODE_INTERACTIVEVOICE | LINEMEDIAMODE_AUTOMATEDVOICE, 0) 110553.379 tapic lineGetID(0x103b1, 0, 0, 0x1, 0x8b9bac8, wave/in) LINECALLSELECT_LINE hLineInfo 110553.379 tapic lineGetID(0x103b1, 0, 0, 0x1, 0x8b9bac8, wave/in) => 0x0 110553.389 tapic lineGetID => 1 110553.389 tapic lineGetID(0x103b1, 0, 0, 0x1, 0x8b9bac8, wave/out) LINECALLSELECT_LINE hLineInfo 110553.399 tapic lineGetID(0x103b1, 0, 0, 0x1, 0x8b9bac8, wave/out) => 0x0 110553.399 tapic lineGetID => 1 110553.409 ocxfn GetLineName(sLineId=12) 110553.409 tapic lineGetDevCaps(0x800003ff, 12, 0x10004, 0, 0x8b9c4a8) call 110553.419 tapic lineGetDevCaps(0x800003ff, 12, 0x10004, 0, 0x8b9c4a8) => NO_ERROR (0) 110553.429 wavec waveInGetDevCaps(0x1, 0x12e4d8, 0x30) => 0 110553.429 wavec waveOutGetDevCaps(0x1, 0x12e4a4, 0x34) => 0 110553.439 wave IN:Dialogic Wave[dxxxB1C2] v16.0 format=0x1, channels=0x1 OUT:Dialogic Wave[dxxxB1C2] v16.0 format=0x1, channels=0x1, support=0x4 110553.449 ocxfn GetProviderInfo(sLineId=12) 110553.449 tapic lineGetDevCaps(0x800003ff, 12, 0x10004, 0, 0x8b9c4a8) call 110553.459 tapic lineGetDevCaps(0x800003ff, 12, 0x10004, 0, 0x8b9c4a8) => NO_ERROR (0) 110553.469 fn GetProviderInfo => Dialogic 110553.469 ocxfn SilenceDetectSet(sLineId=12, sTimeLen=0, sVolumeLevel=0) 110553.479 ocxfn DialogicScUnroute dxxxB1C2 110553.479 dlgc set DevType1 = LSI, sDlgcDevName=dxxxB1C2 110553.489 dlgc opened dxxxB1C2 as devh=1 110553.499 dx_getxmitslot() failed dxxxB1C2(1): Error message = Invalid Switching Handler Bus Mode 110553.499 ocxfn LineOpen(sLineId=13) 110553.509 tapic lineNegotiateAPIVersion(0x800003ff, 13, 0x10003, 0x20001, 0x3e10bb8, 0x12e474) 110553.509 tapic lineGetDevCaps(0x800003ff, 13, 0x10004, 0, 0x8b9c7b8) call 110553.519 tapic lineGetDevCaps(0x800003ff, 13, 0x10004, 0, 0x8b9c7b8) => NO_ERROR (0) 110553.529 tapic lineGetIcon(13, 0, 0x3e10bc0) 110553.529 tapic lineGetDevCaps(0x800003ff, 13, 0x10004, 0, 0x8b9c7b8) call 110553.539 tapic lineGetDevCaps(0x800003ff, 13, 0x10004, 0, 0x8b9c7b8) => NO_ERROR (0) 110553.549 tapic lineOpen(0x800003ff, 13, 0x3e10bb4, 0x10004, 0, 0x3e10ba8, 0x4, LINEMEDIAMODE_INTERACTIVEVOICE | LINEMEDIAMODE_AUTOMATEDVOICE, 0) 110553.659 tapic lineGetID(0x100d3, 0, 0, 0x1, 0x8b9c7b8, wave/in) LINECALLSELECT_LINE hLineInfo 110553.669 tapic lineGetID(0x100d3, 0, 0, 0x1, 0x8b9c7b8, wave/in) => 0x0 110553.669 tapic lineGetID => 2 110553.679 tapic lineGetID(0x100d3, 0, 0, 0x1, 0x8b9c7b8, wave/out) LINECALLSELECT_LINE hLineInfo 110553.679 tapic lineGetID(0x100d3, 0, 0, 0x1, 0x8b9c7b8, wave/out) => 0x0 110553.689 tapic lineGetID => 2 110553.689 ocxfn GetLineName(sLineId=13) 110553.699 tapic lineGetDevCaps(0x800003ff, 13, 0x10004, 0, 0x8b9c7b8) call 110553.709 tapic lineGetDevCaps(0x800003ff, 13, 0x10004, 0, 0x8b9c7b8) => NO_ERROR (0) 110553.719 wavec waveInGetDevCaps(0x2, 0x12e4d8, 0x30) => 0 110553.719 wavec waveOutGetDevCaps(0x2, 0x12e4a4, 0x34) => 0 110553.729 wave IN:Dialogic Wave[dxxxB1C3] v16.0 format=0x1, channels=0x1 OUT:Dialogic Wave[dxxxB1C3] v16.0 format=0x1, channels=0x1, support=0x4 110553.729 ocxfn GetProviderInfo(sLineId=13) 110553.739 tapic lineGetDevCaps(0x800003ff, 13, 0x10004, 0, 0x8b9c7b8) call 110553.749 tapic lineGetDevCaps(0x800003ff, 13, 0x10004, 0, 0x8b9c7b8) => NO_ERROR (0) 110553.749 fn GetProviderInfo => Dialogic 110553.759 ocxfn SilenceDetectSet(sLineId=13, sTimeLen=0, sVolumeLevel=0) 110553.759 ocxfn DialogicScUnroute dxxxB1C3 110553.769 dlgc set DevType1 = LSI, sDlgcDevName=dxxxB1C3 110553.779 dlgc opened dxxxB1C3 as devh=1 110553.779 dx_getxmitslot() failed dxxxB1C3(1): Error message = Invalid Switching Handler Bus Mode 110553.789 ocxfn LineOpen(sLineId=14) 110553.789 tapic lineNegotiateAPIVersion(0x800003ff, 14, 0x10003, 0x20001, 0x3e1de00, 0x12e474) 110553.800 tapic lineGetDevCaps(0x800003ff, 14, 0x10004, 0, 0x8b9a868) call 110553.810 tapic lineGetDevCaps(0x800003ff, 14, 0x10004, 0, 0x8b9a868) => NO_ERROR (0) 110553.810 tapic lineGetIcon(14, 0, 0x3e1de08) 110553.820 tapic lineGetDevCaps(0x800003ff, 14, 0x10004, 0, 0x8b9a868) call 110553.820 tapic lineGetDevCaps(0x800003ff, 14, 0x10004, 0, 0x8b9a868) => NO_ERROR (0) 110553.830 tapic lineOpen(0x800003ff, 14, 0x3e1ddfc, 0x10004, 0, 0x3e1ddf0, 0x4, LINEMEDIAMODE_INTERACTIVEVOICE | LINEMEDIAMODE_AUTOMATEDVOICE, 0) 110553.950 tapic lineGetID(0x10013, 0, 0, 0x1, 0x8b98308, wave/in) LINECALLSELECT_LINE hLineInfo 110553.960 tapic lineGetID(0x10013, 0, 0, 0x1, 0x8b98308, wave/in) => 0x0 110553.960 tapic lineGetID => 3 110553.970 tapic lineGetID(0x10013, 0, 0, 0x1, 0x8b98308, wave/out) LINECALLSELECT_LINE hLineInfo 110553.970 tapic lineGetID(0x10013, 0, 0, 0x1, 0x8b98308, wave/out) => 0x0 110553.980 tapic lineGetID => 3 110553.980 ocxfn GetLineName(sLineId=14) 110553.980 tapic lineGetDevCaps(0x800003ff, 14, 0x10004, 0, 0x8b9a868) call 110554.000 tapic lineGetDevCaps(0x800003ff, 14, 0x10004, 0, 0x8b9a868) => NO_ERROR (0) 110554.010 wavec waveInGetDevCaps(0x3, 0x12e4d8, 0x30) => 0 110554.010 wavec waveOutGetDevCaps(0x3, 0x12e4a4, 0x34) => 0 110554.020 wave IN:Dialogic Wave[dxxxB1C4] v16.0 format=0x1, channels=0x1 OUT:Dialogic Wave[dxxxB1C4] v16.0 format=0x1, channels=0x1, support=0x4 110554.020 ocxfn GetProviderInfo(sLineId=14) 110554.030 tapic lineGetDevCaps(0x800003ff, 14, 0x10004, 0, 0x8b9a868) call 110554.050 tapic lineGetDevCaps(0x800003ff, 14, 0x10004, 0, 0x8b9a868) => NO_ERROR (0) 110554.050 fn GetProviderInfo => Dialogic 110554.060 ocxfn SilenceDetectSet(sLineId=14, sTimeLen=0, sVolumeLevel=0) 110554.060 ocxfn DialogicScUnroute dxxxB1C4 110554.070 dlgc set DevType1 = LSI, sDlgcDevName=dxxxB1C4 110554.070 dlgc opened dxxxB1C4 as devh=1 110554.080 dx_getxmitslot() failed dxxxB1C4(1): Error message = Invalid Switching Handler Bus Mode 110721.405 tapic lineMakeCall(0x103b1, 0x3e039f0, 0034661180060, 0, 0x12f1cc) PERFECTCALL/PAMDOPTEN 110721.415 tapic lineMakeCall => 66452 110722.187 tapie LINE_REPLY(12, 0x0, 0x10394, 0x0) 110722.187 tapie LINE_LINEDEVSTATE(12, 0x103b1, 0x800, 0x0, 0x0) 110722.197 tapie LINE_CALLSTATE(12, 0x1028b, 0x8, 0x0, 0x0) 110722.197 tapie LINE_CALLSTATE(12, 0x1028b, 0x10, 0x0, 0x0) 110722.207 tapie LINE_CALLSTATE(12, 0x1028b, 0x200, 0x0, 0x0) 110722.217 tapie LINE_CALLINFO(12, 0x1028b, 0x10000) 110722.217 tapie LINE_CALLINFO(12, 0x1028b, 0x200) 110722.227 tapie LINE_CALLINFO(12, 0x1028b, 0x8000) 110722.237 tapic lineGetCallInfo(0x1028b, 0x8ba0af0) 110722.237 ocxev CallerId(sLineId=12, hCall=0x1028b, strNbr=[2], strName=[ ], strDialed=[0034661180060]) 110722.247 tapie LINE_CALLINFO(12, 0x1028b, 0x100) 110739.131 tapie LINE_CALLSTATE(12, 0x1028b, 0x4000, 0x10, 0x0) 110739.141 ocxfn SilenceDetectSet(sLineId=12, sTimeLen=20, sVolumeLevel=10) 110739.151 ocxfn RecStart(sLineId:12, strFile:C:\Program Files\VoiceGuide\data\RecAm_12.wav) 110739.161 wavec waveInOpen(0x0, 0x1, 0x12e4a0, 0x2256180, 0x3e039a0, 0x1) => 32 (format: 8k16m) 110739.181 wavec waveInOpen(0x0, 0x1, 0x12e4a0, 0x2256180, 0x3e039a0, 0x5) => 32 (format: 8k16m, using WAVE_MAPPED) 110739.211 wavec waveInOpen(0x0, 0x1, 0x12e4c8, 0x2256180, 0x3e039a0, 0x1) => 0 (format: 11k8m) 110739.291 wavec waveInOpen(0x3e10b40, 0x1, 0x12e4c8, 0xc0260, 0x3e039a0, 0x10000) => 0 110739.301 wavec waveInPrepareHeader(0x8b8c0dc, 0x8b9ece8, 0x20) => 0 110739.301 wavec waveInAddBuffer(0x8b8c0dc, 0x8b9ece8, 0x20) => 0 110739.301 wavec waveInPrepareHeader(0x8b8c0dc, 0x8ba0048, 0x20) => 0 110739.311 wavec waveInAddBuffer(0x8b8c0dc, 0x8ba0048, 0x20) => 0 110739.321 rec WriteRiffChunk datasize=0 110739.331 wavec waveInStart(0x8b8c0dc) => 0 (MMSYSERR_OK) 110739.331 linec lineMonitorTones(0x1028b, 0x12e4f0, 1) => 0x8000001c 110740.934 wavee WAVE_WIM_DONE(0x8b8c0dc, 0x8b9ece8) 110740.944 wavec waveInUnprepareHeader(0x8b8c0dc, 0x8b9ece8, 0x20) => 0 (MMSYSERR_OK), bytes in buff:16000 110740.944 rec silence detect start dwWordsToTraverse=8000, silcount=11020 (sil range is 118-138) 110740.954 rec silence detect end volmin=79 volmax=199, silcount=11020, (lSilCountResetVal=11020) 110740.954 rec WriteFile(handle:0x5cc, dataptr:0x8bc6288, bytes:16000, 1239124, 0) lSizeRecFile=16000 110740.964 wavec waveInPrepareHeader(0x8b8c0dc, 0x8b9ece8, 0x20) => 0 110740.974 wavec waveInAddBuffer(0x8b8c0dc, 0x8b9ece8, 0x20) => 0 110742.436 wavee WAVE_WIM_DONE(0x8b8c0dc, 0x8ba0048) 110742.436 wavec waveInUnprepareHeader(0x8b8c0dc, 0x8ba0048, 0x20) => 0 (MMSYSERR_OK), bytes in buff:16000 110742.446 rec silence detect start dwWordsToTraverse=8000, silcount=11020 (sil range is 118-138) 110742.446 rec silence detect end volmin=79 volmax=179, silcount=8472, (lSilCountResetVal=11020) 110742.456 rec WriteFile(handle:0x5cc, dataptr:0x8bca110, bytes:16000, 1239124, 0) lSizeRecFile=32000 110742.456 wavec waveInPrepareHeader(0x8b8c0dc, 0x8ba0048, 0x20) => 0 110742.466 wavec waveInAddBuffer(0x8b8c0dc, 0x8ba0048, 0x20) => 0 110743.918 wavee WAVE_WIM_DONE(0x8b8c0dc, 0x8b9ece8) 110743.928 wavec waveInUnprepareHeader(0x8b8c0dc, 0x8b9ece8, 0x20) => 0 (MMSYSERR_OK), bytes in buff:16000 110743.928 rec silence detect start dwWordsToTraverse=8000, silcount=8472 (sil range is 118-138) 110743.938 rec silence detect end volmin=128 volmax=128, silcount=472, (lSilCountResetVal=11020) 110743.948 rec WriteFile(handle:0x5cc, dataptr:0x8bc6288, bytes:16000, 1239124, 0) lSizeRecFile=48000 110743.948 wavec waveInPrepareHeader(0x8b8c0dc, 0x8b9ece8, 0x20) => 0 110743.958 wavec waveInAddBuffer(0x8b8c0dc, 0x8b9ece8, 0x20) => 0 110745.410 wavee WAVE_WIM_DONE(0x8b8c0dc, 0x8ba0048) 110745.420 wavec waveInUnprepareHeader(0x8b8c0dc, 0x8ba0048, 0x20) => 0 (MMSYSERR_OK), bytes in buff:16000 110745.420 rec silence detect start dwWordsToTraverse=8000, silcount=472 (sil range is 118-138) 110745.430 rec silence detected @ dwWordsToTraverse=7527 110745.430 rec silence detect end volmin=128 volmax=128, silcount=3493, (lSilCountResetVal=11020) 110745.440 rec WriteFile(handle:0x5cc, dataptr:0x8bca110, bytes:16000, 1239124, 0) lSizeRecFile=64000 110745.440 wavec waveInPrepareHeader(0x8b8c0dc, 0x8ba0048, 0x20) => 0 110745.450 wavec waveInAddBuffer(0x8b8c0dc, 0x8ba0048, 0x20) => 0 110745.450 ocxev SilenceDetected(dwLineId=12, dwPlayId=0x0 110745.460 ocxfn RecStop(sLineId:12) 110745.510 wavec waveInReset(0x8b8c0dc) => 0 110745.520 linec lineMonitorTones(0x1028b, 0x0, 1) => 0x8000001c (disabling monitoring for silence/tones) 110745.520 wavee WAVE_WIM_DONE(0x8b8c0dc, 0x8b9ece8) 110745.530 wavec waveInUnprepareHeader(0x8b8c0dc, 0x8b9ece8, 0x20) => 0 (MMSYSERR_OK), bytes in buff:2924 110745.540 rec silence detect end volmin=128 volmax=128, silcount=3493, (lSilCountResetVal=11020) 110745.550 rec WriteFile(handle:0x5cc, dataptr:0x8bc6288, bytes:2924, 1239124, 0) lSizeRecFile=66924 110745.550 wavee WAVE_WIM_DONE(0x8b8c0dc, 0x8ba0048) 110745.560 wavec waveInUnprepareHeader(0x8b8c0dc, 0x8ba0048, 0x20) => 0 (MMSYSERR_OK), bytes in buff:0 110745.560 rec WriteRiffChunk datasize=66924 110745.570 wavec waveInClose(0x8b8c0dc) => 0 (MMSYSERR_OK) 110745.580 ocxev RecEnd(dwLineId=12, dwRecId=0x1056c) 110746.281 ocxfn PlayMultiDelimited(sLineId=12, strFile1=C:\Program Files\VoiceGuide\data\tts12.wav, lPlayId=0x20fa, lOptions=0x1, strOptions=) 110746.281 tr 5 ResetWavOutAndContinuePlay start 110746.291 play FileMmioOpenAndAscend start C:\Program Files\VoiceGuide\data\tts12.wav 110746.301 play FileMmioOpenAndAscend end 110746.311 fn play wav format: wFormatTag=0x1, nChannels=1, nSamplesPerSec=11025, nAvgBytesPerSec=11025, nBlockAlign=1, wBitsPerSample=8, cbSize=0 110746.311 wavec waveOutOpen(0x0, 0x1, 0x3e039c8, 0x0, 0x0, 0x1) => 0 (MMSYSERR_OK) - format query 110746.321 wavec waveOutOpen(0x3e039fc, 0x1, 0x3e039c8, 0xc0260, 0x3e039a0, 0x10002) => 0 (MMSYSERR_OK) ... hli->hWaveOut=0x8bce75c 110746.321 wavec waveOutReset(0x8bce75c) => 0 fn:PlaySoundStart 110746.331 tapic lineMonitorDigits(0x1028b, 0x2) => 0x8000001c 110746.341 fn TAPI_ERR: LINEERR_INVALCALLSTATE 110746.341 tapic lineMonitorMedia(0x1028b, 0x7c) => 0 110746.351 play FileMmioOpenAndAscend start C:\Program Files\VoiceGuide\data\tts12.wav 110746.351 play FileMmioOpenAndAscend end 110746.361 play LoadCurrFileToPlay_IntoOneMainBuffer start 110746.361 play FileMmioOpenAndAscend start C:\Program Files\VoiceGuide\data\tts12.wav 110746.371 play FileMmioOpenAndAscend end 110746.381 iPlayListIdxCurr 0 wav format: wFormatTag=0x1, nChannels=1, nSamplesPerSec=11025, nAvgBytesPerSec=11025, nBlockAlign=1, wBitsPerSample=8, cbSize=0 110746.381 wavec waveOutWrite HeapAllocs bytes: DataToPlay=13510, WaveHdr=32, UserData=12 110746.391 wavehdr: lpData=0x8bbb010, dwBufferLength=13510, dwBytesRecorded=0, dwUser=0x8ba30b0, dwFlags=0x0, dwLoops=0x0, lpNext=0x0, reserved=0x0 110746.391 play LoadCurrFileToPlay_IntoOneMainBuffer end 110746.401 tr fn ResetWavOutAndContinuePlay LoadCurrFileToPlay returned 110746.401 wavec waveOutPrepareHeader(0x8bce75c, 0x8baa490, 0x20) => 0 110746.421 wavec waveOutWrite(0x8bce75c, 0x8baa490, 0x20) => 0 110746.421 tr fn PostMessage WM_FIRE_PLAY_WDOG_SET_EVENT (all in 1 buffer) params: 12 844200 110746.431 fn OnFirePlayPlayWdogSetEvent start 110746.431 ocxev PlayWdogSet(dwLineId=12, dwPlayId=0xce1a8, LenMsecs=1228) 110747.723 ocxfn PlayStopSpecial(sLineId:12, lParam1:0xce1a8, lParam2(idcode):0, giving: dwPlayId=8442, iPlayIdx=0) 110747.723 wavec waveOutReset(0x8bce75c) call fn:PlayStopSpecial 110747.733 wavec waveOutReset(0x8bce75c) => 0 (MMSYSERR_OK) fn:PlayStopSpecial 110747.733 wavec waveOutReset(0x8bce75c) call, caller: PlayStopSpecial 110747.743 wavec waveOutReset(0x8bce75c) => 0 (MMSYSERR_OK), caller: PlayStopSpecial 110747.753 wavec waveOutClose(08bce75c) call, caller: PlayStopSpecial 110747.753 wavec waveOutClose(0x0) => 0 (MMSYSERR_OK), caller: PlayStopSpecial 110747.763 wavee WOM_DONE(0x8bce75c, 0x8baa490) (callback window message) 110747.763 wavee WOM_DONE(0x8bce75c, 0x3bd, 0x3e039a0, 0x8baa490, 0x0) psch 110747.773 fn psch hwo(0x8bce75c) != hli->hWaveOut(0x0) 110747.773 fn psch lpUserData=0x8ba30b0 : dwPlayId=8442, hli=0x3e039a0, iFileIdx=0x0 110747.783 fn psch hli=0x3e039a0 : dwPlayId=8442, iPlayListIdxCurr=0x0 110747.793 fn psch clearing watchdog 110747.793 tr fn PlaySoundCallBackHandler calling PostMessage WM_FIRE_PLAY_WDOG_CLEAR_EVENT 110747.803 wavec waveOutUnprepareHeader(0x8bce75c, 0x8baa490, 0x20) call non-unimodem 110747.803 wavec waveOutUnprepareHeader(0x8bce75c, 0x8baa490, 0x20) => 5 (MMSYSERR_INVALHANDLE) non-unimodem 110747.813 fn OnFirePlayPlayWdogClearEvent start 110747.813 ocxev PlayWdogClear(dwLineId=12, dwPlayId=0xce1a8) 110747.823 ocxev PlayEnd(dwLineId=12, dwPlayId=0x20fa) 110747.833 ocxfn PlayMultiDelimited(sLineId=12, strFile1=c:\program files\voiceguide\scripts\distributors\Call-Admin\Send Calls\Phone Message\recording\1000018-1-Answer Machine.wav, lPlayId=0x270b, lOptions=0x1, strOptions=) 110747.843 tr 5 ResetWavOutAndContinuePlay start 110747.843 play FileMmioOpenAndAscend start c:\program files\voiceguide\scripts\distributors\Call-Admin\Send Calls\Phone Message\recording\1000018-1-Answer Machine.wav 110747.854 play FileMmioOpenAndAscend end 110747.854 fn play wav format: wFormatTag=0x1, nChannels=1, nSamplesPerSec=11025, nAvgBytesPerSec=11025, nBlockAlign=1, wBitsPerSample=8, cbSize=0 110747.864 wavec waveOutOpen(0x0, 0x1, 0x3e039c8, 0x0, 0x0, 0x1) => 0 (MMSYSERR_OK) - format query 110747.874 wavec waveOutOpen(0x3e039fc, 0x1, 0x3e039c8, 0xc0260, 0x3e039a0, 0x10002) => 0 (MMSYSERR_OK) ... hli->hWaveOut=0x8b9efcc 110747.874 wavec waveOutReset(0x8b9efcc) => 0 fn:PlaySoundStart 110747.884 tapic lineMonitorDigits(0x1028b, 0x2) => 0x8000001c 110747.884 fn TAPI_ERR: LINEERR_INVALCALLSTATE 110747.894 tapic lineMonitorMedia(0x1028b, 0x7c) => 0 110747.894 play FileMmioOpenAndAscend start c:\program files\voiceguide\scripts\distributors\Call-Admin\Send Calls\Phone Message\recording\1000018-1-Answer Machine.wav 110747.904 play FileMmioOpenAndAscend end 110747.914 play LoadCurrFileToPlay_IntoOneMainBuffer start 110747.914 play FileMmioOpenAndAscend start c:\program files\voiceguide\scripts\distributors\Call-Admin\Send Calls\Phone Message\recording\1000018-1-Answer Machine.wav 110747.924 play FileMmioOpenAndAscend end 110747.924 iPlayListIdxCurr 0 wav format: wFormatTag=0x1, nChannels=1, nSamplesPerSec=11025, nAvgBytesPerSec=11025, nBlockAlign=1, wBitsPerSample=8, cbSize=0 110747.934 wavec waveOutWrite HeapAllocs bytes: DataToPlay=74060, WaveHdr=32, UserData=12 110747.934 wavehdr: lpData=0x8bf0000, dwBufferLength=74060, dwBytesRecorded=0, dwUser=0x8ba30b0, dwFlags=0x0, dwLoops=0x0, lpNext=0x0, reserved=0x0 110747.944 play LoadCurrFileToPlay_IntoOneMainBuffer end 110747.954 tr fn ResetWavOutAndContinuePlay LoadCurrFileToPlay returned 110747.954 wavec waveOutPrepareHeader(0x8b9efcc, 0x8b9f910, 0x20) => 0 110747.964 wavec waveOutWrite(0x8b9efcc, 0x8b9f910, 0x20) => 0 110747.974 tr fn PostMessage WM_FIRE_PLAY_WDOG_SET_EVENT (all in 1 buffer) params: 12 999500 110747.984 fn OnFirePlayPlayWdogSetEvent start 110747.984 ocxev PlayWdogSet(dwLineId=12, dwPlayId=0xf404c, LenMsecs=6732) 110754.783 wavee WOM_DONE(0x8b9efcc, 0x8b9f910) (callback window message) 110754.783 wavee WOM_DONE(0x8b9efcc, 0x3bd, 0x3e039a0, 0x8b9f910, 0x0) psch 110754.793 fn psch lpUserData=0x8ba30b0 : dwPlayId=9995, hli=0x3e039a0, iFileIdx=0x0 110754.804 fn psch hli=0x3e039a0 : dwPlayId=9995, iPlayListIdxCurr=0x0 110754.804 fn psch clearing watchdog 110754.814 tr fn PlaySoundCallBackHandler calling PostMessage WM_FIRE_PLAY_WDOG_CLEAR_EVENT 110754.814 wavec waveOutUnprepareHeader(0x8b9efcc, 0x8b9f910, 0x20) call non-unimodem 110754.824 wavec waveOutUnprepareHeader(0x8b9efcc, 0x8b9f910, 0x20) => 0 (MMSYSERR_OK) non-unimodem 110754.824 ocxfn PlayStopSpecial(sLineId:12, lParam1:0xf404c, lParam2(idcode):0, giving: dwPlayId=9995, iPlayIdx=0) 110754.834 fn pss wrong play ID or iPlayIdx. returned dwPlayId=9995 while current hli->dwPlayId=9995 110754.834 fn OnFirePlayPlayWdogClearEvent start 110754.844 ocxev PlayWdogClear(dwLineId=12, dwPlayId=0xf404c) 110754.844 ocxev PlayEnd(dwLineId=12, dwPlayId=0x270b) 110755.004 ocxfn PlayMultiDelimited(sLineId=12, strFile1=c:\program files\voiceguide\scripts\distributors\Call-Admin\Send Calls\Phone Message\blank.wav,C:\Program Files\VoiceGuide\System\voice_1001\0.wav,C:\Program Files\VoiceGuide\System\voice_1001\8.wav,C:\Program Files\VoiceGuide\System\voice_1001\7.wav,C:\Program Files\VoiceGuide\System\voice_1001\1.wav,C:\Program Files\VoiceGuide\System\voice_1001\2.wav,C:\Program Files\VoiceGuide\System\voice_1001\7.wav,C:\Program Files\VoiceGuide\System\voice_1001\1.wav,C:\Program Files\VoiceGuide\System\voice_1001\6.wav,C:\Program Files\VoiceGuide\System\voice_1001\0.wav,C:\Program Files\VoiceGuide\System\voice_1001\1.wav,C:\Program Files\VoiceGuide\System\voice_1001\9.wav, lPlayId=0x430d, lOptions=0x1, strOptions=) 110755.014 tr 5 ResetWavOutAndContinuePlay start 110755.014 play FileMmioOpenAndAscend start c:\program files\voiceguide\scripts\distributors\Call-Admin\Send Calls\Phone Message\blank.wav 110755.024 play FileMmioOpenAndAscend end 110755.024 tapic lineMonitorDigits(0x1028b, 0x2) => 0x8000001c 110755.034 fn TAPI_ERR: LINEERR_INVALCALLSTATE 110755.034 tapic lineMonitorMedia(0x1028b, 0x7c) => 0 110755.044 play FileMmioOpenAndAscend start c:\program files\voiceguide\scripts\distributors\Call-Admin\Send Calls\Phone Message\blank.wav 110755.044 play FileMmioOpenAndAscend end 110755.054 play LoadCurrFileToPlay_IntoOneMainBuffer start 110755.064 play FileMmioOpenAndAscend start c:\program files\voiceguide\scripts\distributors\Call-Admin\Send Calls\Phone Message\blank.wav 110755.064 play FileMmioOpenAndAscend end 110755.074 iPlayListIdxCurr 0 wav format: wFormatTag=0x1, nChannels=1, nSamplesPerSec=11025, nAvgBytesPerSec=11025, nBlockAlign=1, wBitsPerSample=8, cbSize=0 110755.074 wavec waveOutWrite HeapAllocs bytes: DataToPlay=625, WaveHdr=32, UserData=12 110755.084 wavehdr: lpData=0x8ba16b0, dwBufferLength=625, dwBytesRecorded=0, dwUser=0x8bcb1f0, dwFlags=0x0, dwLoops=0x0, lpNext=0x0, reserved=0x0 110755.094 play LoadCurrFileToPlay_IntoOneMainBuffer end 110755.094 tr fn ResetWavOutAndContinuePlay LoadCurrFileToPlay returned 110755.104 play FileMmioOpenAndAscend start C:\Program Files\VoiceGuide\System\voice_1001\0.wav 110755.104 play FileMmioOpenAndAscend end 110755.114 play LoadCurrFileToPlay_IntoOneMainBuffer start 110755.114 play FileMmioOpenAndAscend start C:\Program Files\VoiceGuide\System\voice_1001\0.wav 110755.124 play FileMmioOpenAndAscend end 110755.124 iPlayListIdxCurr 1 wav format: wFormatTag=0x1, nChannels=1, nSamplesPerSec=11025, nAvgBytesPerSec=11025, nBlockAlign=1, wBitsPerSample=8, cbSize=0 110755.134 wavec waveOutWrite HeapReAlloc( bytes: DataToPlay=12923) 110755.144 heap moved 0x8ba16b0 => 0x8bab008 110755.144 wavehdr: lpData=0x8bab008, dwBufferLength=12923, dwBytesRecorded=0, dwUser=0x8bcb1f0, dwFlags=0x0, dwLoops=0x0, lpNext=0x0, reserved=0x0 110755.154 play LoadCurrFileToPlay_IntoOneMainBuffer end 110755.154 tr fn ResetWavOutAndContinuePlay LoadCurrFileToPlay returned 110755.164 play FileMmioOpenAndAscend start C:\Program Files\VoiceGuide\System\voice_1001\8.wav 110755.164 play FileMmioOpenAndAscend end 110755.174 play LoadCurrFileToPlay_IntoOneMainBuffer start 110755.174 play FileMmioOpenAndAscend start C:\Program Files\VoiceGuide\System\voice_1001\8.wav 110755.184 play FileMmioOpenAndAscend end 110755.194 iPlayListIdxCurr 2 wav format: wFormatTag=0x1, nChannels=1, nSamplesPerSec=11025, nAvgBytesPerSec=11025, nBlockAlign=1, wBitsPerSample=8, cbSize=0 110755.194 wavec waveOutWrite HeapReAlloc( bytes: DataToPlay=27069) 110755.204 heap moved 0x8bab008 => 0x8bae290 110755.204 wavehdr: lpData=0x8bae290, dwBufferLength=27069, dwBytesRecorded=0, dwUser=0x8bcb1f0, dwFlags=0x0, dwLoops=0x0, lpNext=0x0, reserved=0x0 110755.214 play LoadCurrFileToPlay_IntoOneMainBuffer end 110755.214 tr fn ResetWavOutAndContinuePlay LoadCurrFileToPlay returned 110755.224 play FileMmioOpenAndAscend start C:\Program Files\VoiceGuide\System\voice_1001\7.wav 110755.224 play FileMmioOpenAndAscend end 110755.234 play LoadCurrFileToPlay_IntoOneMainBuffer start 110755.234 play FileMmioOpenAndAscend start C:\Program Files\VoiceGuide\System\voice_1001\7.wav 110755.244 play FileMmioOpenAndAscend end 110755.274 iPlayListIdxCurr 3 wav format: wFormatTag=0x1, nChannels=1, nSamplesPerSec=11025, nAvgBytesPerSec=11025, nBlockAlign=1, wBitsPerSample=8, cbSize=0 110755.314 wavec waveOutWrite HeapReAlloc( bytes: DataToPlay=38839) 110755.334 heap moved 0x8bae290 => 0x8bf1008 110755.354 wavehdr: lpData=0x8bf1008, dwBufferLength=38839, dwBytesRecorded=0, dwUser=0x8bcb1f0, dwFlags=0x0, dwLoops=0x0, lpNext=0x0, reserved=0x0 110755.384 play LoadCurrFileToPlay_IntoOneMainBuffer end 110755.414 tr fn ResetWavOutAndContinuePlay LoadCurrFileToPlay returned 110755.434 play FileMmioOpenAndAscend start C:\Program Files\VoiceGuide\System\voice_1001\1.wav 110755.454 play FileMmioOpenAndAscend end 110755.454 play LoadCurrFileToPlay_IntoOneMainBuffer start 110755.464 play FileMmioOpenAndAscend start C:\Program Files\VoiceGuide\System\voice_1001\1.wav 110755.474 play FileMmioOpenAndAscend end 110755.474 iPlayListIdxCurr 4 wav format: wFormatTag=0x1, nChannels=1, nSamplesPerSec=11025, nAvgBytesPerSec=11025, nBlockAlign=1, wBitsPerSample=8, cbSize=0 110755.484 wavec waveOutWrite HeapReAlloc( bytes: DataToPlay=52853) 110755.484 heap moved 0x8bf1008 => 0x8bfa7c8 110755.494 wavehdr: lpData=0x8bfa7c8, dwBufferLength=52853, dwBytesRecorded=0, dwUser=0x8bcb1f0, dwFlags=0x0, dwLoops=0x0, lpNext=0x0, reserved=0x0 110755.494 play LoadCurrFileToPlay_IntoOneMainBuffer end 110755.505 tr fn ResetWavOutAndContinuePlay LoadCurrFileToPlay returned 110755.515 play FileMmioOpenAndAscend start C:\Program Files\VoiceGuide\System\voice_1001\2.wav 110755.515 play FileMmioOpenAndAscend end 110755.525 play LoadCurrFileToPlay_IntoOneMainBuffer start 110755.525 play FileMmioOpenAndAscend start C:\Program Files\VoiceGuide\System\voice_1001\2.wav 110755.535 play FileMmioOpenAndAscend end 110755.535 iPlayListIdxCurr 5 wav format: wFormatTag=0x1, nChannels=1, nSamplesPerSec=11025, nAvgBytesPerSec=11025, nBlockAlign=1, wBitsPerSample=8, cbSize=0 110755.545 wavec waveOutWrite HeapReAlloc( bytes: DataToPlay=65019) 110755.545 heap moved 0x8bfa7c8 => 0x8c07648 110755.565 wavehdr: lpData=0x8c07648, dwBufferLength=65019, dwBytesRecorded=0, dwUser=0x8bcb1f0, dwFlags=0x0, dwLoops=0x0, lpNext=0x0, reserved=0x0 110755.565 play LoadCurrFileToPlay_IntoOneMainBuffer end 110755.575 tr fn ResetWavOutAndContinuePlay LoadCurrFileToPlay returned 110755.575 play FileMmioOpenAndAscend start C:\Program Files\VoiceGuide\System\voice_1001\7.wav 110755.585 play FileMmioOpenAndAscend end 110755.585 play LoadCurrFileToPlay_IntoOneMainBuffer start 110755.595 play FileMmioOpenAndAscend start C:\Program Files\VoiceGuide\System\voice_1001\7.wav 110755.595 play FileMmioOpenAndAscend end 110755.605 iPlayListIdxCurr 6 wav format: wFormatTag=0x1, nChannels=1, nSamplesPerSec=11025, nAvgBytesPerSec=11025, nBlockAlign=1, wBitsPerSample=8, cbSize=0 110755.615 wavec waveOutWrite HeapReAlloc( bytes: DataToPlay=76789) 110755.615 heap moved 0x8c07648 => 0x8bf1008 110755.625 wavehdr: lpData=0x8bf1008, dwBufferLength=76789, dwBytesRecorded=0, dwUser=0x8bcb1f0, dwFlags=0x0, dwLoops=0x0, lpNext=0x0, reserved=0x0 110755.625 play LoadCurrFileToPlay_IntoOneMainBuffer end 110755.635 tr fn ResetWavOutAndContinuePlay LoadCurrFileToPlay returned 110755.635 play FileMmioOpenAndAscend start C:\Program Files\VoiceGuide\System\voice_1001\1.wav 110755.645 play FileMmioOpenAndAscend end 110755.645 play LoadCurrFileToPlay_IntoOneMainBuffer start 110755.655 play FileMmioOpenAndAscend start C:\Program Files\VoiceGuide\System\voice_1001\1.wav 110755.655 play FileMmioOpenAndAscend end 110755.665 iPlayListIdxCurr 7 wav format: wFormatTag=0x1, nChannels=1, nSamplesPerSec=11025, nAvgBytesPerSec=11025, nBlockAlign=1, wBitsPerSample=8, cbSize=0 110755.665 wavec waveOutWrite HeapReAlloc( bytes: DataToPlay=90803) 110755.675 heap moved 0x8bf1008 => 0x8c03c08 110755.685 wavehdr: lpData=0x8c03c08, dwBufferLength=90803, dwBytesRecorded=0, dwUser=0x8bcb1f0, dwFlags=0x0, dwLoops=0x0, lpNext=0x0, reserved=0x0 110755.685 play LoadCurrFileToPlay_IntoOneMainBuffer end 110755.695 tr fn ResetWavOutAndContinuePlay LoadCurrFileToPlay returned 110755.695 play FileMmioOpenAndAscend start C:\Program Files\VoiceGuide\System\voice_1001\6.wav 110755.705 play FileMmioOpenAndAscend end 110755.715 play LoadCurrFileToPlay_IntoOneMainBuffer start 110755.715 play FileMmioOpenAndAscend start C:\Program Files\VoiceGuide\System\voice_1001\6.wav 110755.725 play FileMmioOpenAndAscend end 110755.725 iPlayListIdxCurr 8 wav format: wFormatTag=0x1, nChannels=1, nSamplesPerSec=11025, nAvgBytesPerSec=11025, nBlockAlign=1, wBitsPerSample=8, cbSize=0 110755.735 wavec waveOutWrite HeapReAlloc( bytes: DataToPlay=102573) 110755.735 heap moved 0x8c03c08 => 0x8c19ec8 110755.745 wavehdr: lpData=0x8c19ec8, dwBufferLength=102573, dwBytesRecorded=0, dwUser=0x8bcb1f0, dwFlags=0x0, dwLoops=0x0, lpNext=0x0, reserved=0x0 110755.745 play LoadCurrFileToPlay_IntoOneMainBuffer end 110755.755 tr fn ResetWavOutAndContinuePlay LoadCurrFileToPlay returned 110755.755 play FileMmioOpenAndAscend start C:\Program Files\VoiceGuide\System\voice_1001\0.wav 110755.765 play FileMmioOpenAndAscend end 110755.765 play LoadCurrFileToPlay_IntoOneMainBuffer start 110755.775 play FileMmioOpenAndAscend start C:\Program Files\VoiceGuide\System\voice_1001\0.wav 110755.785 play FileMmioOpenAndAscend end 110755.785 iPlayListIdxCurr 9 wav format: wFormatTag=0x1, nChannels=1, nSamplesPerSec=11025, nAvgBytesPerSec=11025, nBlockAlign=1, wBitsPerSample=8, cbSize=0 110755.795 wavec waveOutWrite HeapReAlloc( bytes: DataToPlay=114871) 110755.795 heap moved 0x8c19ec8 => 0x8bf1008 110755.805 wavehdr: lpData=0x8bf1008, dwBufferLength=114871, dwBytesRecorded=0, dwUser=0x8bcb1f0, dwFlags=0x0, dwLoops=0x0, lpNext=0x0, reserved=0x0 110755.805 play LoadCurrFileToPlay_IntoOneMainBuffer end 110755.815 tr fn ResetWavOutAndContinuePlay LoadCurrFileToPlay returned 110755.825 play FileMmioOpenAndAscend start C:\Program Files\VoiceGuide\System\voice_1001\1.wav 110755.825 play FileMmioOpenAndAscend end 110755.835 play LoadCurrFileToPlay_IntoOneMainBuffer start 110755.835 play FileMmioOpenAndAscend start C:\Program Files\VoiceGuide\System\voice_1001\1.wav 110755.845 play FileMmioOpenAndAscend end 110755.845 iPlayListIdxCurr 10 wav format: wFormatTag=0x1, nChannels=1, nSamplesPerSec=11025, nAvgBytesPerSec=11025, nBlockAlign=1, wBitsPerSample=8, cbSize=0 110755.855 wavec waveOutWrite HeapReAlloc( bytes: DataToPlay=128885) 110755.855 heap moved 0x8bf1008 => 0x8c0d0c8 110755.865 wavehdr: lpData=0x8c0d0c8, dwBufferLength=128885, dwBytesRecorded=0, dwUser=0x8bcb1f0, dwFlags=0x0, dwLoops=0x0, lpNext=0x0, reserved=0x0 110755.865 play LoadCurrFileToPlay_IntoOneMainBuffer end 110755.875 tr fn ResetWavOutAndContinuePlay LoadCurrFileToPlay returned 110755.875 play FileMmioOpenAndAscend start C:\Program Files\VoiceGuide\System\voice_1001\9.wav 110755.885 play FileMmioOpenAndAscend end 110755.895 play LoadCurrFileToPlay_IntoOneMainBuffer start 110755.895 play FileMmioOpenAndAscend start C:\Program Files\VoiceGuide\System\voice_1001\9.wav 110755.905 play FileMmioOpenAndAscend end 110755.905 iPlayListIdxCurr 11 wav format: wFormatTag=0x1, nChannels=1, nSamplesPerSec=11025, nAvgBytesPerSec=11025, nBlockAlign=1, wBitsPerSample=8, cbSize=0 110755.915 wavec waveOutWrite HeapReAlloc( bytes: DataToPlay=141579) 110755.925 heap moved 0x8c0d0c8 => 0x8c2c848 110755.925 wavehdr: lpData=0x8c2c848, dwBufferLength=141579, dwBytesRecorded=0, dwUser=0x8bcb1f0, dwFlags=0x0, dwLoops=0x0, lpNext=0x0, reserved=0x0 110755.935 play LoadCurrFileToPlay_IntoOneMainBuffer end 110755.935 tr fn ResetWavOutAndContinuePlay LoadCurrFileToPlay returned 110755.945 wavec waveOutPrepareHeader(0x8b9efcc, 0x8bcbd60, 0x20) => 0 110755.955 wavec waveOutWrite(0x8b9efcc, 0x8bcbd60, 0x20) => 0 110755.965 tr fn PostMessage WM_FIRE_PLAY_WDOG_SET_EVENT (all in 1 buffer) params: 12 1716511 110755.965 fn OnFirePlayPlayWdogSetEvent start 110755.975 ocxev PlayWdogSet(dwLineId=12, dwPlayId=0x1a311f, LenMsecs=12870) 110808.904 ocxfn PlayStopSpecial(sLineId:12, lParam1:0x1a311f, lParam2(idcode):0, giving: dwPlayId=17165, iPlayIdx=11) 110808.904 wavec waveOutReset(0x8b9efcc) call fn:PlayStopSpecial 110808.914 wavec waveOutReset(0x8b9efcc) => 0 (MMSYSERR_OK) fn:PlayStopSpecial 110808.924 wavec waveOutReset(0x8b9efcc) call, caller: PlayStopSpecial 110808.924 wavec waveOutReset(0x8b9efcc) => 0 (MMSYSERR_OK), caller: PlayStopSpecial 110808.934 wavec waveOutClose(08b9efcc) call, caller: PlayStopSpecial 110808.934 wavec waveOutClose(0x0) => 0 (MMSYSERR_OK), caller: PlayStopSpecial 110808.944 wavee WOM_DONE(0x8b9efcc, 0x8bcbd60) (callback window message) 110808.944 wavee WOM_DONE(0x8b9efcc, 0x3bd, 0x3e039a0, 0x8bcbd60, 0x0) psch 110808.954 fn psch hwo(0x8b9efcc) != hli->hWaveOut(0x0) 110808.954 fn psch lpUserData=0x8bcb1f0 : dwPlayId=17165, hli=0x3e039a0, iFileIdx=0xb 110808.964 fn psch hli=0x3e039a0 : dwPlayId=17165, iPlayListIdxCurr=0xb 110808.964 fn psch clearing watchdog 110808.974 tr fn PlaySoundCallBackHandler calling PostMessage WM_FIRE_PLAY_WDOG_CLEAR_EVENT 110808.974 wavec waveOutUnprepareHeader(0x8b9efcc, 0x8bcbd60, 0x20) call non-unimodem 110808.984 wavec waveOutUnprepareHeader(0x8b9efcc, 0x8bcbd60, 0x20) => 5 (MMSYSERR_INVALHANDLE) non-unimodem 110808.984 fn OnFirePlayPlayWdogClearEvent start 110808.994 ocxev PlayWdogClear(dwLineId=12, dwPlayId=0x1a311f) 110808.994 ocxev PlayEnd(dwLineId=12, dwPlayId=0x430d) 110809.014 ocxfn PlayMultiDelimited(sLineId=12, strFile1=c:\program files\voiceguide\scripts\distributors\Call-Admin\Send Calls\Phone Message\recording\1000018-Thanks.wav, lPlayId=0x79c7, lOptions=0x1, strOptions=) 110809.024 tr 5 ResetWavOutAndContinuePlay start 110809.024 play FileMmioOpenAndAscend start c:\program files\voiceguide\scripts\distributors\Call-Admin\Send Calls\Phone Message\recording\1000018-Thanks.wav 110809.034 play FileMmioOpenAndAscend end 110809.044 fn play wav format: wFormatTag=0x1, nChannels=1, nSamplesPerSec=11025, nAvgBytesPerSec=11025, nBlockAlign=1, wBitsPerSample=8, cbSize=0 110809.044 wavec waveOutOpen(0x0, 0x1, 0x3e039c8, 0x0, 0x0, 0x1) => 0 (MMSYSERR_OK) - format query 110809.054 wavec waveOutOpen(0x3e039fc, 0x1, 0x3e039c8, 0xc0260, 0x3e039a0, 0x10002) => 0 (MMSYSERR_OK) ... hli->hWaveOut=0x8ba9bcc 110809.054 wavec waveOutReset(0x8ba9bcc) => 0 fn:PlaySoundStart 110809.064 tapic lineMonitorDigits(0x1028b, 0x2) => 0x8000001c 110809.064 fn TAPI_ERR: LINEERR_INVALCALLSTATE 110809.074 tapic lineMonitorMedia(0x1028b, 0x7c) => 0 110809.084 play FileMmioOpenAndAscend start c:\program files\voiceguide\scripts\distributors\Call-Admin\Send Calls\Phone Message\recording\1000018-Thanks.wav 110809.084 play FileMmioOpenAndAscend end 110809.094 play LoadCurrFileToPlay_IntoOneMainBuffer start 110809.094 play FileMmioOpenAndAscend start c:\program files\voiceguide\scripts\distributors\Call-Admin\Send Calls\Phone Message\recording\1000018-Thanks.wav 110809.104 play FileMmioOpenAndAscend end 110809.114 iPlayListIdxCurr 0 wav format: wFormatTag=0x1, nChannels=1, nSamplesPerSec=11025, nAvgBytesPerSec=11025, nBlockAlign=1, wBitsPerSample=8, cbSize=0 110809.114 wavec waveOutWrite HeapAllocs bytes: DataToPlay=25484, WaveHdr=32, UserData=12 110809.124 wavehdr: lpData=0x8bafc00, dwBufferLength=25484, dwBytesRecorded=0, dwUser=0x8bcb1f0, dwFlags=0x0, dwLoops=0x0, lpNext=0x0, reserved=0x0 110809.124 play LoadCurrFileToPlay_IntoOneMainBuffer end 110809.134 tr fn ResetWavOutAndContinuePlay LoadCurrFileToPlay returned 110809.134 wavec waveOutPrepareHeader(0x8ba9bcc, 0x8b9f898, 0x20) => 0 110809.144 wavec waveOutWrite(0x8ba9bcc, 0x8b9f898, 0x20) => 0 110809.154 tr fn PostMessage WM_FIRE_PLAY_WDOG_SET_EVENT (all in 1 buffer) params: 12 3117500 110809.164 fn OnFirePlayPlayWdogSetEvent start 110809.164 ocxev PlayWdogSet(dwLineId=12, dwPlayId=0x2f91bc, LenMsecs=2316) 110811.508 ocxfn PlayStopSpecial(sLineId:12, lParam1:0x2f91bc, lParam2(idcode):0, giving: dwPlayId=31175, iPlayIdx=0) 110811.518 wavec waveOutReset(0x8ba9bcc) call fn:PlayStopSpecial 110811.578 wavec waveOutReset(0x8ba9bcc) => 0 (MMSYSERR_OK) fn:PlayStopSpecial 110811.578 wavec waveOutReset(0x8ba9bcc) call, caller: PlayStopSpecial 110811.588 wavec waveOutReset(0x8ba9bcc) => 0 (MMSYSERR_OK), caller: PlayStopSpecial 110811.588 wavec waveOutClose(08ba9bcc) call, caller: PlayStopSpecial 110811.598 wavec waveOutClose(0x0) => 0 (MMSYSERR_OK), caller: PlayStopSpecial 110811.608 wavee WOM_DONE(0x8ba9bcc, 0x8b9f898) (callback window message) 110811.608 wavee WOM_DONE(0x8ba9bcc, 0x3bd, 0x3e039a0, 0x8b9f898, 0x0) psch 110811.618 fn psch hwo(0x8ba9bcc) != hli->hWaveOut(0x0) 110811.618 fn psch lpUserData=0x8bcb1f0 : dwPlayId=31175, hli=0x3e039a0, iFileIdx=0x0 110811.628 fn psch hli=0x3e039a0 : dwPlayId=31175, iPlayListIdxCurr=0x0 110811.628 fn psch clearing watchdog 110811.638 tr fn PlaySoundCallBackHandler calling PostMessage WM_FIRE_PLAY_WDOG_CLEAR_EVENT 110811.638 wavec waveOutUnprepareHeader(0x8ba9bcc, 0x8b9f898, 0x20) call non-unimodem 110811.648 wavec waveOutUnprepareHeader(0x8ba9bcc, 0x8b9f898, 0x20) => 5 (MMSYSERR_INVALHANDLE) non-unimodem 110811.648 fn OnFirePlayPlayWdogClearEvent start 110811.658 ocxev PlayWdogClear(dwLineId=12, dwPlayId=0x2f91bc) 110811.658 ocxev PlayEnd(dwLineId=12, dwPlayId=0x79c7) 110811.698 ocxfn RecStop(sLineId:12) 110811.708 wavec waveInReset(0x0) => 5 110811.708 linec lineMonitorTones(0x1028b, 0x0, 1) => 0x8000001c (disabling monitoring for silence/tones) 110811.718 ocxfn PlayStop(sLineId=12) 110811.728 fn PlaySoundStop start 110811.728 fn PlaySoundStop line not playing a sound file. 0x0 110811.738 ocxfn LineDrop(sLineId=12, sOpt=0) 110811.748 tapic lineDrop(0x1028b, , 0) call in ocxfn_LineDrop 110811.748 tapic lineDrop(0x1028b, , 0) => async:65979 (65979) 110811.788 tapie LINE_LINEDEVSTATE(12, 0x103b1, 0x800, 0x0, 0x0) 110811.788 tapie LINE_CALLSTATE(12, 0x1028b, 0x1, 0x0, 0x0) 110811.988 tapie LINE_REPLY(12, 0x0, 0x101bb, 0x0) 110812.138 ocxfn LineClose(sLineId:12) 110812.178 tapic lineNegotiateAPIVersion(0x800003ff, 12, 0x10003, 0x20001, 0x3e039b0, 0x12bf40) 110812.188 tapic lineGetDevCaps(0x800003ff, 12, 0x10004, 0, 0x8be5830) call 110812.188 tapic lineGetDevCaps(0x800003ff, 12, 0x10004, 0, 0x8be5830) => NO_ERROR (0) 110812.199 tapic lineGetIcon(12, 0, 0x3e039b8) 110812.209 ocxfn LineOpen(sLineId=12) 110812.219 tapic lineNegotiateAPIVersion(0x800003ff, 12, 0x10003, 0x20001, 0x3e039b0, 0x12b708) 110812.229 tapic lineGetDevCaps(0x800003ff, 12, 0x10004, 0, 0x8be5830) call 110812.229 tapic lineGetDevCaps(0x800003ff, 12, 0x10004, 0, 0x8be5830) => NO_ERROR (0) 110812.239 tapic lineGetIcon(12, 0, 0x3e039b8) 110812.239 tapic lineGetDevCaps(0x800003ff, 12, 0x10004, 0, 0x8be5830) call 110812.249 tapic lineGetDevCaps(0x800003ff, 12, 0x10004, 0, 0x8be5830) => NO_ERROR (0) 110812.249 tapic lineOpen(0x800003ff, 12, 0x3e039ac, 0x10004, 0, 0x3e039a0, 0x4, LINEMEDIAMODE_INTERACTIVEVOICE | LINEMEDIAMODE_AUTOMATEDVOICE, 0) 110812.369 tapic lineGetID(0x10046, 0, 0, 0x1, 0x8bb8968, wave/in) LINECALLSELECT_LINE hLineInfo 110812.379 tapic lineGetID(0x10046, 0, 0, 0x1, 0x8bb8968, wave/in) => 0x0 110812.379 tapic lineGetID => 1 110812.389 tapic lineGetID(0x10046, 0, 0, 0x1, 0x8bb8968, wave/out) LINECALLSELECT_LINE hLineInfo 110812.389 tapic lineGetID(0x10046, 0, 0, 0x1, 0x8bb8968, wave/out) => 0x0 110812.399 tapic lineGetID => 1 110812.399 ocxfn GetLineName(sLineId=12) 110812.409 tapic lineGetDevCaps(0x800003ff, 12, 0x10004, 0, 0x8be5830) call 110812.419 tapic lineGetDevCaps(0x800003ff, 12, 0x10004, 0, 0x8be5830) => NO_ERROR (0) 110812.429 wavec waveInGetDevCaps(0x1, 0x12b76c, 0x30) => 0 110812.429 wavec waveOutGetDevCaps(0x1, 0x12b738, 0x34) => 0 110812.439 wave IN:Dialogic Wave[dxxxB1C2] v16.0 format=0x1, channels=0x1 OUT:Dialogic Wave[dxxxB1C2] v16.0 format=0x1, channels=0x1, support=0x4 110812.449 ocxfn SilenceDetectSet(sLineId=12, sTimeLen=30, sVolumeLevel=10) 113200.142 tapic lineMakeCall(0x10046, 0x3e039f0, 14101142322562, 0, 0x12f1cc) PERFECTCALL/PAMDOPTEN 113200.152 tapic lineMakeCall => 65573 113200.923 tapie LINE_REPLY(12, 0x0, 0x10025, 0x0) 113200.933 tapie LINE_LINEDEVSTATE(12, 0x10046, 0x800, 0x0, 0x0) 113200.943 tapie LINE_CALLSTATE(12, 0x103cc, 0x8, 0x0, 0x0) 113200.953 tapie LINE_CALLSTATE(12, 0x103cc, 0x10, 0x0, 0x0) 113200.953 tapie LINE_CALLSTATE(12, 0x103cc, 0x200, 0x0, 0x0) 113200.963 tapie LINE_CALLINFO(12, 0x103cc, 0x10000) 113200.973 tapie LINE_CALLINFO(12, 0x103cc, 0x200) 113200.973 tapie LINE_CALLINFO(12, 0x103cc, 0x8000) 113200.983 tapic lineGetCallInfo(0x103cc, 0x8bbb040) 113200.983 ocxev CallerId(sLineId=12, hCall=0x103cc, strNbr=[2], strName=[ ], strDialed=[14101142322562]) 113200.993 tapie LINE_CALLINFO(12, 0x103cc, 0x100) 113201.183 tapic lineMakeCall(0x100d3, 0x3e10bf8, 14101246475796, 0, 0x12f1cc) PERFECTCALL/PAMDOPTEN 113201.183 tapic lineMakeCall => 66230 113201.984 tapie LINE_REPLY(13, 0x0, 0x102b6, 0x0) 113202.014 tapie LINE_LINEDEVSTATE(13, 0x100d3, 0x800, 0x0, 0x0) 113202.055 tapie LINE_CALLSTATE(13, 0x103d5, 0x8, 0x0, 0x0) 113202.085 tapie LINE_CALLSTATE(13, 0x103d5, 0x10, 0x0, 0x0) 113202.095 tapie LINE_CALLSTATE(13, 0x103d5, 0x200, 0x0, 0x0) 113202.125 tapie LINE_CALLINFO(13, 0x103d5, 0x10000) 113202.145 tapie LINE_CALLINFO(13, 0x103d5, 0x200) 113202.145 tapie LINE_CALLINFO(13, 0x103d5, 0x8000) 113202.155 tapic lineGetCallInfo(0x103d5, 0x8bed0d8) 113202.155 ocxev CallerId(sLineId=13, hCall=0x103d5, strNbr=[3], strName=[ ], strDialed=[14101246475796]) 113202.165 tapie LINE_CALLINFO(13, 0x103d5, 0x100) 113300.368 ocxfn RecStop(sLineId:12) 113300.388 wavec waveInReset(0x0) => 5 113300.398 linec lineMonitorTones(0x103cc, 0x0, 1) => 0x8000001c (disabling monitoring for silence/tones) 113300.428 ocxfn PlayStop(sLineId=12) 113300.438 fn PlaySoundStop start 113300.449 fn PlaySoundStop line not playing a sound file. 0x0 113300.459 ocxfn LineDrop(sLineId=12, sOpt=0) 113300.469 tapic lineDrop(0x103cc, , 0) call in ocxfn_LineDrop 113300.469 tapic lineDrop(0x103cc, , 0) => async:65901 (65901) 113300.559 tapie LINE_LINEDEVSTATE(12, 0x10046, 0x800, 0x0, 0x0) 113300.569 tapie LINE_CALLSTATE(12, 0x103cc, 0x1, 0x0, 0x0) 113300.609 tapie LINE_REPLY(12, 0x0, 0x1016d, 0x0) 113300.759 tapic lineMakeCall(0x10013, 0x3e1de40, 14101246476384, 0, 0x12f1cc) PERFECTCALL/PAMDOPTEN 113300.769 tapic lineMakeCall => 65731 113301.530 ocxfn LineClose(sLineId:12) 113301.590 tapic lineNegotiateAPIVersion(0x800003ff, 12, 0x10003, 0x20001, 0x3e039b0, 0x12f1bc) 113301.590 tapic lineGetDevCaps(0x800003ff, 12, 0x10004, 0, 0x8bbb040) call 113301.600 tapic lineGetDevCaps(0x800003ff, 12, 0x10004, 0, 0x8bbb040) => NO_ERROR (0) 113301.600 tapic lineGetIcon(12, 0, 0x3e039b8) 113301.610 tapie LINE_REPLY(14, 0x0, 0x100c3, 0x0) 113301.620 tapie LINE_LINEDEVSTATE(14, 0x10013, 0x800, 0x0, 0x0) 113301.630 tapie LINE_CALLSTATE(14, 0x1031c, 0x8, 0x0, 0x0) 113301.640 tapie LINE_CALLSTATE(14, 0x1031c, 0x10, 0x0, 0x0) 113301.640 tapie LINE_CALLSTATE(14, 0x1031c, 0x200, 0x0, 0x0) 113301.650 tapie LINE_CALLINFO(14, 0x1031c, 0x10000) 113301.660 tapie LINE_CALLINFO(14, 0x1031c, 0x200) 113301.660 tapie LINE_CALLINFO(14, 0x1031c, 0x8000) 113301.670 tapic lineGetCallInfo(0x1031c, 0x8bbb040) 113301.670 ocxev CallerId(sLineId=14, hCall=0x1031c, strNbr=[4], strName=[ ], strDialed=[14101246476384]) 113301.680 tapie LINE_CALLINFO(14, 0x1031c, 0x100) Share this post Link to post
SupportTeam Report post Posted 01/29/2004 07:44 AM The trace file looks OK... it shows the TTS file being played OK, then some other files played after that... all OK. The trace captures just one call. Maybe problem occurred during a different call? Share this post Link to post
Guest Guest Report post Posted 01/29/2004 09:17 AM yes this was just the log for the day as requested... next time it happens i will send the log for that partuicular call.. thanks Share this post Link to post
health4us Report post Posted 01/29/2004 11:07 AM Ok finally got the error again and captured the log and also have attached the tapi log for this call. Thanks Matt 105532.90 14 [Confirm Prospects Title] Playing 105532.90 14 [Confirm Prospects Title] Playing (sounds\salutation-Mr.wav) 105533.02 14 PlaySoundStart ok [C:\Program Files\VoiceGuide\Scripts\recruitment\IncomingCall\WFHcall1\sounds\salutation-Mr.wav] 105533.03 14 RunModule PLAY end 105543.28 14 wb(68358700) 105543.32 14 Play End line[14] (id=683587) 105543.32 14 LsPlayMsg EV_PLAY_FINISHED 105543.32 14 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE 105543.34 14 [TTS Surname1] Playing 105543.34 14 RVreplace start (strlen>100) 105543.35 14 tts generate start[<xml version="1.0"> <SAPI> <VOICE REQUIRED="NAME=Audrey16"><RATE SPEED="1">Thompsion</RATE> </VOICE> </SAPI> </xml>] 105544.66 14 tts generate end 105544.66 14 [TTS Surname1] Playing (C:\Program Files\VoiceGuide\data\tts14.wav) 105544.71 14 PlaySoundStart err=[0 play PlaySoundStart ResetWavOutAndContinuePlay=>7] file[C:\Program Files\VoiceGuide\data\tts14.wav] 105544.84 14 RunModule PLAY end 105544.86 14 tapie PlayEnd old line=14 0 695364 105549.40 14 wb(69536400) 105549.43 14 Play End line[14] (id=695364) 105549.43 14 LsPlayMsg EV_PLAY_FINISHED 105549.44 14 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE TapiWrapLog0129.txt Share this post Link to post
SupportTeam Report post Posted 01/29/2004 11:51 AM OK thanks for the traces. In summary the error is that the file created by the TTS system does not seem to be able to be opened soon (20ms) afterwards for playing (on all of our test systems this was not a problem and we had no other reports of this being a problem on other systems) ... we'll look into this and hopefully be able to provide a fix for this bug soon. Trace summary: VG LOG: 105544.66 14 tts generate end TAPI LOG: 105544.674 ocxfn PlayMultiDelimited(sLineId=14, strFile1=C:\Program Files\VoiceGuide\data\tts14.wav, lPlayId=0xa9c44, lOptions=0x1, strOptions=) 105544.674 tr 5 ResetWavOutAndContinuePlay start 105544.684 play FileMmioOpenAndAscend start C:\Program Files\VoiceGuide\data\tts14.wav 105544.684 play mmckinfoSubchunk.cksize = 0 105544.694 play FileMmioOpenAndAscend failed in Play_EnsureWaveOutIsOpenAndReady 105544.704 play pss EnsureWaveOutIsOpenAndReady failed 105544.704 play PlaySoundStart ResetWavOutAndContinuePlay=>7 105544.714 ocxfn Play(sLineId=14, strFile=C:\Program Files\VoiceGuide\System\voice_sue\ErrorPlayingFile.wav, lPlayId=0xa9c44) Share this post Link to post
health4us Report post Posted 01/29/2004 12:56 PM ok will wait to here from you..... Hope its soon as need this to work as soon as possible. Thankyou Share this post Link to post
SupportTeam Report post Posted 01/29/2004 01:19 PM It should be available early next week I'd say... We have not seen this error before - but it looks like on the system you're running the TTS engine is not closing WAV files immediately as it should... so we'll have to create a workaraound for this and then will ship you the new .exe Share this post Link to post
health4us Report post Posted 02/02/2004 09:57 AM Hi there is the new file ready yet by any chance? Thanks Matt Share this post Link to post
health4us Report post Posted 02/12/2004 09:07 AM whats happening please? no voiceguide working nearly 3 weeks now?? when will the new files that were supposed to take a couple of days be ready please? its urgent now please at least reply as i have other posts which have been ignored???????????????????????????????????/ Share this post Link to post
SupportTeam Report post Posted 02/12/2004 09:40 AM It was decided that the fix for the TTS issue that is happening on your system will be incorporated into v5.1.8 of VG, which should be out in about a week or so. No separate patch will be released before then. Share this post Link to post
health4us Report post Posted 02/12/2004 03:45 PM Ok, you could have at least told me instead of making me wonder and wait for over 2 weeks......... Share this post Link to post
