Dialogic D4pci & Bri

[Guest Bill Stoneham]

In regards to the Dialogic D4PCI, I need to confirm 2 features and if these features work with the D4PCI card.

1) Can the D4PCI send a hook flash to the line?

2) Can the D4PCI detect line answer by using a 'line reversal' signal from the telephone company?

 

In regards to BRI(ISDN), does the VoiceGuide software support the BRI2/VFD card from dialogic?

 

Thank you for your support!

[SupportTeam]

1) Can the D4PCI send a hook flash to the line?

Yes.

2) Can the D4PCI detect line answer by using a 'line reversal' signal from the telephone company?

I don't know if that is supported (best to ask Intel/Dialogic).

Dialogic cards can detect if call is answered by just listening what is happening on the phone line. They can even (quite reliably) tell if call was answered by a live human or by an answering machine.

does the VoiceGuide software support the BRI2/VFD card from dialogic?

No.

When using BRI (2 line ISDN) lines please look at http://www.voiceguide.com/suppRecomHardware.htm for recommended devices.