Voice Recognition

[Guest fsoudbakhsh]

Hello,

I would like to design a system that caller can say the name of song and my VG play the song for him or she.

 

I would like to know is there any voice recognition that it can modified to multi languages. For example a Chines can say in Chines name of the song or similarly an Arab or Spanish say the name of the song and then VG play requested song for them. This means can I configure the voice recognition via VG for different languages? For example the first time my caller call to system. VG will say: for English say 1, for Arabic Say 2, for Chines say 3…… When caller says the number VG will set his caller ID on that language.

 

I have not works with voice recognitions yet. I need your advice on which company is the best voice recognition in market with API ability. I also need to use my own database with this voice recognition.

 

Thanks

[SupportTeam]

Nuance Recognizer supports many different languages:

 

http://australia.nuance.com/for-business/by-solution/customer-service-solutions/solutions-services/inbound-solutions/self-service-automation/recognizer/recognizer-languages/index.htm

 

LumenVox also supports multiple languages, but not as many as Nuance:

 

http://www.lumenvox.com/products/languages/

 

Please contact sales@voiceguide.com for Nuance and LumenVox license pricing.