Help Dnis

[shimmer]

gentlemen please help me I am so frustrated don't know what I am doing wrong I am going to attach my .vgs file I need to read the dnis and then trigger off what has been dialed I hqve 2 separate dept with different toll free numbers

I can just put a say number module in and section where speak numbers I put in $RV_DNIS and tell it to speak it as digits I call system and it answers and says the specified sound file cant be found then it speaks the correct number dialed by me like 18009923091 so then Ive trieed everything to get it to look at $RV_DNIS and then on paths trigger e4x. on {18009923091} goto [Hello]

on {18882973092} goto [HelloMacs]

and it just answers hangs up all sorts of things ive tried all kineds of modules I need help I have to have this working by in the morning

 

thanks

 

chris chandler

midamcat

 

macs.vgs

[SupportTeam]

Please see attached script.

 

Attached script uses an Evaluate Expression type module to look at DNIS and then gors to either module "Hello" or module "HelloMacs" depending on DNIS value.

macs_withDnisCheck.vgs