Rec Am Message With Phone Number In File Name

[Guest u4910]

Is there a way to have the Rec AM wav filename to also have the phone number dialed in it as well?

We may need to identify particular customers that have IVR's as their phone numbers.

 

[SupportTeam]

VoiceGuide can be set to run different scripts depending on whether the Dialogic card/drivers have detected a live person or an answering machine.

 

To save the numbers that have been answered by answering machine (which would include voicemail and IVRs etc.) the relevant script can just save the number dialed into a file or database etc.

 

$RV_DIALEDNUMBER holds the number dialed.

 

Please see: http://www.voiceguide.com/vghelp/source/html/resultvariables.htm