Guest Henry Report post Posted 02/11/2004 06:26 AM I have 126 messages in a mailbox however when I try to listen to the recorded messasges I receive a recording that states: "There has been an error playing this file, please check the file format." Share this post Link to post
SupportTeam Report post Posted 02/11/2004 07:03 AM Could you please send us a copy of VoiceGuide's Debug Printout which captures the problem, this will allow us to see what is going wrong. (When running the script click on VoiceGuide's View menu and select 'Event Trace Log' option - any log information will then appear in this window. You must open the trace window before making the call.) Please also attach the file that is reported by VG as the one that is causing a problem... Share this post Link to post
Guest Henry Report post Posted 02/11/2004 10:11 PM I've attached the debug as follows but I am unsure of which file to attach. A window has popped up with a "Windows Script Host" Error Script: C:\Program Files\VoiceGuide\data\vbs_8_8.vbs Line: 58 Char: 7 Error: Permission Denied Code: 800A0046 Source: Microsoft VBScript runtime error VG_Debug.txt Share this post Link to post
SupportTeam Report post Posted 02/11/2004 10:58 PM The debug trace did not capture entire call - please make sure the trace window is open and saving to file before you make the call. also, please attach the C:\Program Files\VoiceGuide\data\vbs_8_8.vbs (or whatever file will be mentioned in error report). Share this post Link to post
Guest Henry Report post Posted 02/11/2004 11:22 PM 101928.32 8 linedevstate 2048 0 0 101928.32 8 callstate OFFERING 65672 0 4 101928.34 8 callinfo CALLEDID 101928.34 8 callinfo ORIGIN 101928.34 8 ring 0 101934.34 8 ring 2 101934.34 8 Could not obtain handle to kill process. (new call) 4028, 1496 101934.34 8 Answer the call at 12/02/2004 10:19:34 AM 101934.34 8 lineAnswer(65672) => 65655 101934.87 8 callstate CONNECTED 65672,1,0 101934.89 8 WorkingModeTAPI@Connected= 101934.89 8 WorkingModeScript@Connected= 101934.92 8 Inband detection not enabled 101934.92 8 StartLoadedVgs at 12/02/2004 10:19:34 AM 101934.92 8 tapi Reply (LineEvReply) ok 65655 0 101934.92 8 [Welcome] Playing 101934.92 8 [Welcome] Playing (F:\ALS\IVR\Welcome.wav) 101934.95 8 PlaySoundStart ok [F:\ALS\IVR\Welcome.wav] 101934.95 8 RunModule PLAY end 101943.02 8 wb(25370300) 101943.07 8 Play End line[8] (id=253703) 101943.07 8 LsPlayMsg EV_PLAY_FINISHED 101943.07 8 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE 101943.07 8 [Menu1] Playing 101943.07 8 [Menu1] Playing (F:\ALS\IVR\info or cust serv.wav) 101943.11 8 PlaySoundStart ok [F:\ALS\IVR\info or cust serv.wav] 101943.11 8 RunModule PLAY end 101951.09 8 dtmf 2 (65672,50,2) 101951.09 8 LsPlayMsg 2 101951.11 8 voicemail used: Scripted 101951.11 8 stack idx=1 101951.11 0 LoadedVgs_Find C:\Program Files\VoiceGuide\system\vm\VmLm.vgs at idx=2 101951.17 8 PlaySoundStop ok 101951.17 8 [VmLmStart] Running VB Script... 101951.17 8 RVreplace start (strlen>100) 101951.20 8 Run Script waiting... (shellid=4028, process=1516) 101951.23 0 cl Vm_VmbConfig_Get 0660, DeleteAfterForward 101951.25 8 cl Run_ResultReturn >>[Key_VmLmStopRecAndPlay]{1}[Key_VmLmDelRecRecAgain]{2}[Key_VmLmSaveAndPlayGre ting]{3}[Key_VmLmDeleteGoGroupPrevious]{4}[Key_VmLmDeleteAndPlayGreeting]{5}[Key VmLmDeleteGoGroupNext]{6}[Key_VmLmSaveGoVmLogin]{8}[Key_VmLmSaveVmExit]{0}[Key_V LmSaveGoLmRecMsgMenu]{#}[RecMessage]{}[VmbWelcMsg]{C:\Program Files\VoiceGuide\data\VmWelc\0660.wav}<< 101951.27 8 [VmLmWelc] Playing 101951.27 8 RVreplace start: [$RV[VmbWelcMsg]] 101951.27 8 RVreplace end: [C:\Program Files\VoiceGuide\data\VmWelc\0660.wav] 101951.28 8 [VmLmWelc] Playing (C:\Program Files\VoiceGuide\data\VmWelc\0660.wav) 101951.30 8 PlaySoundStart ok [C:\Program Files\VoiceGuide\data\VmWelc\0660.wav] 101951.30 8 RunModule PLAY end 101953.66 8 dtmf 8 (65672,56,2) 101953.66 8 LsPlayMsg 8 101953.72 8 PlaySoundStop ok 101953.72 8 [VmLmMenu] Running VB Script... 101953.73 8 RVreplace start (strlen>100) 101953.80 8 Run Script waiting... (shellid=1552, process=1504) 101953.82 8 cl Script_Goto 8, vmLogin.vgs, VmLoginStart, [VmLmRec]{} 101953.84 2 tr NewVgsVgm_Goto vmLogin.vgs,VmLoginStart,[VmLmRec]{},,,0 101953.91 0 LoadedVgs_Find C:\Program Files\VoiceGuide\system\vm\vmLogin.vgs at idx=3 101953.91 2 tr NewVgsVgm_Goto 1 101953.92 2 tr NewVgsVgm_Goto 2 101953.94 8 [VmLoginStart] Running VB Script... 101953.95 8 RVreplace start (strlen>100) 101953.00 8 Run Script waiting... (shellid=4296, process=1512) 101953.00 2 tr NewVgsVgm_Goto end 101954.06 8 cl Run_ResultReturn >>[Key_VmMmNewMsgs]{1}[Key_VmMmSavedMsgs]{2}[Key_VmMmAdminGreeting]{3}[Key_VmMm dminPin]{4}[Key_VmMmAdminForwardPhone]{5}[Key_VmMmRecMessage]{6}[Key_VmMmAdminNa e]{7}[Key_VmMmGoVmLogin]{8}[Key_VmMmVmExit]{0}[Key_VmMmPlayMessageCounts]{#}[Key VmRmReplayCurrent]{1}[Key_VmRmSaveAndPlayNext]{2}[Key_VmRmDeleteAndPlayNext]{3}[ ey_VmRmPlayPrevious]{4}[Key_VmRmPlayCurrent]{5}[Key_VmRmPlayNext]{6}[Key_VmRmPla MessageInfo]{7}[Key_VmRmGoVmLogin]{8}[Key_VmRmExitRetrieveMessages]{0}[Key_VmAdm nWelcMsgPlayCurrent]{1}[Key_VmAdminWelcMsgDeleteAndRecNew]{2}[Key_VmAdminWelcMsg aveAndReturn]{3}[Key_VmAdminWelcMsgDeleteAndReturn]{4}[Key_VmSendMsg_StopRecAndP ay]{1}[Key_VmSendMsg_DelRecAndRec]{2}[Key_VmSendMsg_SaveRecAndAddress]{3}[Key_Vm endMsg_DelRecAndReturn]{4}[Key_VmSendMsg_DelRecAndReturn2]{0}[Key_VmSendMsg_Stop ecAndPlayVmSendMenu]{#}[VmbId]{}[VmbLoginIntro]{none}<< 101954.07 8 [VmLoginAskVmb] Number Input 101954.07 8 RVreplace start: [$RV[VmbLoginIntro],$RV[PathSysVoice]VmbAccessGetVmbIdRetrieve.wav] 101954.11 8 RVreplace end: [none,C:\Program Files\VoiceGuide\system\voice\VmbAccessGetVmbIdRetrieve.wav] 101954.12 8 [VmLoginAskVmb] Playing (none,C:\Program Files\VoiceGuide\system\voice\VmbAccessGetVmbIdRetrieve.wav) 101954.17 8 PlaySoundStart ok [C:\Program Files\VoiceGuide\system\voice\VmbAccessGetVmbIdRetrieve.wav] 101956.17 8 dtmf 0 (65672,48,2) 101956.19 8 LsGetNbrsPlayWelcMsg 0 101956.25 8 PlaySoundStop ok 101956.27 8 [VmLoginAskVmb] Number Input 0 101956.28 8 path {0} not found 101956.57 8 dtmf 6 (65672,54,2) 101956.59 8 LsGetNbrsRxDigits 6 101956.61 8 [VmLoginAskVmb] Number Input 06 101956.62 8 path {06} not found 101956.89 8 dtmf 6 (65672,54,2) 101956.89 8 LsGetNbrsRxDigits 6 101956.92 8 [VmLoginAskVmb] Number Input 066 101956.94 8 path {066} not found 101957.30 8 dtmf 0 (65672,48,2) 101957.31 8 LsGetNbrsRxDigits 0 101957.32 8 [VmLoginAskVmb] Number Input 0660 101957.34 8 path {0660} not found 101958.09 8 dtmf # (65672,35,2) 101958.09 8 LsGetNbrsRxDigits # 101958.11 8 path {0660} not found 101958.12 8 [VmLoginAskPin] Number Input 101958.14 8 RVreplace start: [$RV[PathSysVoice]VmbAccessGetVmbPin.wav] 101958.16 8 RVreplace end: [C:\Program Files\VoiceGuide\system\voice\VmbAccessGetVmbPin.wav] 101958.17 8 [VmLoginAskPin] Playing (C:\Program Files\VoiceGuide\system\voice\VmbAccessGetVmbPin.wav) 101958.22 8 PlaySoundStart ok [C:\Program Files\VoiceGuide\system\voice\VmbAccessGetVmbPin.wav] 101959.11 8 dtmf 0 (65672,48,2) 101959.12 8 LsGetNbrsPlayWelcMsg 0 101959.19 8 PlaySoundStop ok 101959.19 8 [VmLoginAskPin] Number Input 0 101959.20 8 path {0} not found 101959.55 8 dtmf 6 (65672,54,2) 101959.55 8 LsGetNbrsRxDigits 6 101959.56 8 [VmLoginAskPin] Number Input 06 101959.57 8 path {06} not found 101959.91 8 dtmf 6 (65672,54,2) 101959.91 8 LsGetNbrsRxDigits 6 101959.92 8 [VmLoginAskPin] Number Input 066 101959.94 8 path {066} not found 102000.25 8 dtmf 0 (65672,48,2) 102000.25 8 LsGetNbrsRxDigits 0 102000.27 8 [VmLoginAskPin] Number Input 0660 102000.30 8 path {0660} not found 102000.66 8 dtmf # (65672,35,2) 102000.67 8 LsGetNbrsRxDigits # 102000.69 8 path {0660} not found 102000.70 8 [VmLoginCheckPin] Running VB Script... 102000.72 8 RVreplace start (strlen>100) 102000.75 8 Run Script waiting... (shellid=3480, process=148) 102000.78 0 cl Vm_VmbConfig_Get 0660, Pin 102000.80 8 cl Script_Goto 8, , VmMmMsgCountsCalc, [VmbId]{0660} 102000.81 2 tr NewVgsVgm_Goto ,VmMmMsgCountsCalc,[VmbId]{0660},,,0 102000.82 2 tr NewVgsVgm_Goto 1 102000.84 2 tr NewVgsVgm_Goto 2 102000.86 8 [VmMmMsgCountsCalc] Running VB Script... 102000.87 8 RVreplace start (strlen>100) 102000.92 8 Run Script waiting... (shellid=1356, process=1536) 102000.92 2 tr NewVgsVgm_Goto end 102001.22 8 cl Run_ResultReturn >>[VmMsgCount_New]{127}[VmMsgCount_Saved]{0}<< 102001.23 8 RVreplace start: [$RV[VmMsgCount_New]] 102001.25 8 RVreplace end: [127] 102001.27 8 [VmMmMsgCountsPlayNew] Say numbers: 127 as Number 102001.28 8 fn PlaySoundStartNumbers $RV[PathSysVoice]VmbAccessYouHave.wav, $RV[PathSysVoice]VmbAccessNewMessagesAnd.wav, 127, Number 102001.30 8 RVreplace start: [$RV[PathSysVoice]VmbAccessYouHave.wav] 102001.31 8 RVreplace end: [C:\Program Files\VoiceGuide\system\voice\VmbAccessYouHave.wav] 102001.32 8 RVreplace start: [$RV[PathSysVoice]VmbAccessNewMessagesAnd.wav] 102001.34 8 RVreplace end: [C:\Program Files\VoiceGuide\system\voice\VmbAccessNewMessagesAnd.wav] 102001.36 8 sVbsFunctionToUse=Number 102001.42 8 Started SayNumber VBScript OK. (C:\Program Files\VoiceGuide\data\vbs_8_SayNumber.vbs) 102001.47 8 cl Play_Start C:\Program Files\VoiceGuide\system\voice\VmbAccessYouHave.wav,1.wav,hundred.wav,20.wav,7.wav,C:\Program Files\VoiceGuide\system\voice\VmbAccessNewMessagesAnd.wav 102001.55 8 PlaySoundStart ok [C:\Program Files\VoiceGuide\system\voice\VmbAccessYouHave.wav,C:\Program Files\VoiceGuide\system\voice\1.wav,C:\Program Files\VoiceGuide\system\voice\hundred.wav,C:\Program Files\VoiceGuide\system\voice\20.wav,C:\Program Files\VoiceGuide\system\voice\7.wav,C:\Program Files\VoiceGuide\system\voice\VmbAccessNewMessagesAnd.wav] 102007.36 8 wb(28025005) 102007.42 8 Play End line[8] (id=280250) 102007.42 8 LsSayNbrPlay EV_PLAY_FINISHED 102007.44 8 LsSayNbrPlay EV_TIMEOUT_GOTOMODULE 102007.45 8 RVreplace start: [$RV[VmMsgCount_Saved]] 102007.47 8 RVreplace end: [0] 102007.48 8 [VmMmMsgCountsPlaySaved] Say numbers: 0 as Number 102007.50 8 fn PlaySoundStartNumbers none, $RV[PathSysVoice]VmbAccessSavedMessages.wav, 0, Number 102007.52 8 RVreplace start: [$RV[PathSysVoice]VmbAccessSavedMessages.wav] 102007.53 8 RVreplace end: [C:\Program Files\VoiceGuide\system\voice\VmbAccessSavedMessages.wav] 102007.56 8 sVbsFunctionToUse=Number 102007.62 8 Started SayNumber VBScript OK. (C:\Program Files\VoiceGuide\data\vbs_8_SayNumber.vbs) 102007.66 8 cl Play_Start 0.wav,C:\Program Files\VoiceGuide\system\voice\VmbAccessSavedMessages.wav 102007.69 8 PlaySoundStart ok [C:\Program Files\VoiceGuide\system\voice\0.wav,C:\Program Files\VoiceGuide\system\voice\VmbAccessSavedMessages.wav] 102010.05 8 wb(28642101) 102010.11 8 Play End line[8] (id=286421) 102010.11 8 LsSayNbrPlay EV_PLAY_FINISHED 102010.12 8 LsSayNbrPlay EV_TIMEOUT_GOTOMODULE 102010.16 8 [VmMmMenuPlay] Playing 102010.16 8 RVreplace start: [$RV[PathSysVoice]VmbAccessMenu.wav] 102010.17 8 RVreplace end: [C:\Program Files\VoiceGuide\system\voice\VmbAccessMenu.wav] 102010.19 8 [VmMmMenuPlay] Playing (C:\Program Files\VoiceGuide\system\voice\VmbAccessMenu.wav) 102010.23 8 PlaySoundStart ok [C:\Program Files\VoiceGuide\system\voice\VmbAccessMenu.wav] 102010.23 8 RunModule PLAY end 102012.28 8 dtmf 1 (65672,49,2) 102012.30 8 LsPlayMsg 1 102012.36 8 PlaySoundStop ok 102012.37 8 [VmMmMenu] Running VB Script... 102012.39 8 RVreplace start (strlen>100) 102012.45 8 Run Script waiting... (shellid=3392, process=1404) 102012.48 8 VmMmMenu VmMsgList_Create(0660, 1, 1) sMsgMatch=[C:\Program Files\VoiceGuide\data\VmSave\0660_??????????_1_*.wav] 102012.66 8 cl Script_Goto 8, , VmRmPlayMsg, [VmMsgList_NewOrSaved]{1}[VmMsgCurr_Index]{0}[VmMsgCurr_Filename]{0660_111810574 _1_9__.wav} 102012.67 2 tr NewVgsVgm_Goto ,VmRmPlayMsg,[VmMsgList_NewOrSaved]{1}[VmMsgCurr_Index]{0}[VmMsgCurr_Filename]{0 60_1118105749_1_9__.wav},,,0 102012.69 2 tr NewVgsVgm_Goto 1 102012.69 2 tr NewVgsVgm_Goto 2 102012.70 8 [VmRmPlayMsg] Playing 102012.72 8 RVreplace start: [$RV[PathDataVm]VmSave\$RV[VmMsgCurr_Filename]] 102012.73 8 RVreplace end: [C:\Program Files\VoiceGuide\data\VmSave\0660_1118105749_1_9__.wav] 102012.75 8 [VmRmPlayMsg] Playing (C:\Program Files\VoiceGuide\data\VmSave\0660_1118105749_1_9__.wav) 102012.78 8 PlaySoundStart err=[0 play PlaySoundStart ResetWavOutAndContinuePlay=>7] file[C:\Program Files\VoiceGuide\data\VmSave\0660_1118105749_1_9__.wav] 102012.82 8 RunModule PLAY end 102012.82 2 tr NewVgsVgm_Goto end 102012.84 8 tapie PlayEnd old line=8 0 291546 102017.34 8 Play End line[8] (id=291546) 102017.34 8 LsPlayMsg EV_PLAY_FINISHED 102017.36 8 LsPlayMsgFinished EV_TIMEOUT_GOTOMODULE 102017.37 8 [VmRmPlayMenu] Playing 102017.39 8 RVreplace start: [$RV[PathSysVoice]VmbAccessListenMsgMenu.wav] 102017.41 8 RVreplace end: [C:\Program Files\VoiceGuide\system\voice\VmbAccessListenMsgMenu.wav] 102017.42 8 [VmRmPlayMenu] Playing (C:\Program Files\VoiceGuide\system\voice\VmbAccessListenMsgMenu.wav) 102017.47 8 PlaySoundStart ok [C:\Program Files\VoiceGuide\system\voice\VmbAccessListenMsgMenu.wav] 102017.47 8 RunModule PLAY end 102031.69 8 wb(29621800) 102031.75 8 Play End line[8] (id=296218) 102031.75 8 LsPlayMsg EV_PLAY_FINISHED 102032.09 8 dtmf 2 (65672,50,2) 102032.11 8 LsPlayMsgFinished 2 102032.12 8 [VmRmMenu] Running VB Script... 102032.14 8 RVreplace start (strlen>100) 102032.22 8 Run Script waiting... (shellid=4104, process=1548) 102033.20 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102033.22 8 task still running (shellid=4104, process=1548) 102034.32 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102034.34 8 task still running (shellid=4104, process=1548) 102035.45 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102035.47 8 task still running (shellid=4104, process=1548) 102036.57 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102036.59 8 task still running (shellid=4104, process=1548) 102037.70 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102037.72 8 task still running (shellid=4104, process=1548) 102038.82 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102038.84 8 task still running (shellid=4104, process=1548) 102039.95 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102039.97 8 task still running (shellid=4104, process=1548) 102041.07 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102041.09 8 task still running (shellid=4104, process=1548) 102042.20 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102042.22 8 task still running (shellid=4104, process=1548) 102043.32 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102043.34 8 task still running (shellid=4104, process=1548) 102044.45 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102044.47 8 task still running (shellid=4104, process=1548) 102045.57 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102045.59 8 task still running (shellid=4104, process=1548) 102046.72 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102046.73 8 task still running (shellid=4104, process=1548) 102047.84 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102047.86 8 task still running (shellid=4104, process=1548) 102048.97 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102048.98 8 task still running (shellid=4104, process=1548) 102050.09 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102050.11 8 task still running (shellid=4104, process=1548) 102051.22 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102051.23 8 task still running (shellid=4104, process=1548) 102052.34 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102052.36 8 task still running (shellid=4104, process=1548) 102053.47 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102053.48 8 task still running (shellid=4104, process=1548) 102054.59 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102054.61 8 task still running (shellid=4104, process=1548) 102055.72 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102055.73 8 task still running (shellid=4104, process=1548) 102056.84 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102056.86 8 task still running (shellid=4104, process=1548) 102057.97 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102057.98 8 task still running (shellid=4104, process=1548) 102059.09 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102059.11 8 task still running (shellid=4104, process=1548) 102100.22 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102100.23 8 task still running (shellid=4104, process=1548) 102101.34 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102101.36 8 task still running (shellid=4104, process=1548) 102102.47 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102102.48 8 task still running (shellid=4104, process=1548) 102103.59 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102103.61 8 task still running (shellid=4104, process=1548) 102104.72 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102104.73 8 task still running (shellid=4104, process=1548) 102105.84 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102105.86 8 task still running (shellid=4104, process=1548) 102106.97 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102106.98 8 task still running (shellid=4104, process=1548) 102108.09 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102108.11 8 task still running (shellid=4104, process=1548) 102109.22 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102109.23 8 task still running (shellid=4104, process=1548) 102110.34 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102110.36 8 task still running (shellid=4104, process=1548) 102111.48 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102111.48 8 task still running (shellid=4104, process=1548) 102112.57 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102112.57 8 task still running (shellid=4104, process=1548) 102113.67 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102113.67 8 task still running (shellid=4104, process=1548) 102114.77 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102114.77 8 task still running (shellid=4104, process=1548) 102115.86 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102115.86 8 task still running (shellid=4104, process=1548) 102116.95 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102116.95 8 task still running (shellid=4104, process=1548) 102118.05 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102118.05 8 task still running (shellid=4104, process=1548) 102119.14 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102119.14 8 task still running (shellid=4104, process=1548) 102120.23 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102120.23 8 task still running (shellid=4104, process=1548) 102121.36 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102121.36 8 task still running (shellid=4104, process=1548) 102122.45 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102122.45 8 task still running (shellid=4104, process=1548) 102123.55 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102123.55 8 task still running (shellid=4104, process=1548) 102124.64 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102124.64 8 task still running (shellid=4104, process=1548) 102125.73 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102125.73 8 task still running (shellid=4104, process=1548) 102126.82 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102126.82 8 task still running (shellid=4104, process=1548) 102127.92 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102127.92 8 task still running (shellid=4104, process=1548) 102129.02 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102129.02 8 task still running (shellid=4104, process=1548) 102130.11 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102130.11 8 task still running (shellid=4104, process=1548) 102131.20 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102131.20 8 task still running (shellid=4104, process=1548) 102132.30 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102132.30 8 task still running (shellid=4104, process=1548) 102133.39 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102133.41 8 task still running (shellid=4104, process=1548) 102134.52 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102134.53 8 task still running (shellid=4104, process=1548) 102135.64 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102135.64 8 task still running (shellid=4104, process=1548) 102136.75 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102136.75 8 task still running (shellid=4104, process=1548) 102137.84 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102137.84 8 task still running (shellid=4104, process=1548) 102138.94 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102138.94 8 task still running (shellid=4104, process=1548) 102140.03 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102140.03 8 task still running (shellid=4104, process=1548) 102141.12 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102141.12 8 task still running (shellid=4104, process=1548) 102142.22 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102142.22 8 task still running (shellid=4104, process=1548) 102143.31 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102143.32 8 task still running (shellid=4104, process=1548) 102144.44 8 LsRunWaitTillFinished EV_TIMEOUT_CHECKONSTATE 102144.45 8 task still running (shellid=4104, process=1548) 102145.02 0 btn Hangup on line 8 102145.05 8 LsRunWaitTillFinished EV_TIMEOUT_HANGUP 102145.06 8 Hanging up call... 102145.07 8 RecSoundStop ok 102145.09 8 PlaySoundStop ok 102145.12 8 fnHangupCall end 102145.16 8 linedevstate 2048 0 0 102145.19 8 callstate IDLE 65672 0 0 102145.20 8 WorkingMode@Idle= 102145.23 8 tapi Reply (LineEvReply) ok 65638 0 102146.25 8 LsAwaitingCalls EV_TIMEOUT_TIMETOREINITLINE 102146.27 8 ReinitTelephony due to IDLE start 102146.28 8 tapic lineDeallocateCall(MainCall:65672) 0 102146.45 8 lineOpen(8) => 0 102146.48 8 Waiting for a call... 102146.50 8 lineOpen(8)LineHandle=65621 vbs_8_7.vbs Share this post Link to post
SupportTeam Report post Posted 02/11/2004 11:45 PM The problem seems to be with the file C:\Program Files\VoiceGuide\data\VmSave\0660_1118105749_1_9__.wav Can you play this WAV file OK using windows? - just double click on sound file and see what happens. Please post this file here and we can have a look at is as well. Any chance that this sound file was at the time opened by another program? In the meantime I'd recommend just moving this problem sound file to another directory - this should allow you to access the rest of your mailbox. Share this post Link to post
