Voiceguide Database Connectivity Issue

[Transomatic]

I installed Voiceguide 7 for a client on a new workstation that had a Dialogic card installed. The system answers the call. I've created an ODBC connection on that machine without any problem. However, when the VoiceGuide software needs to retrieve data from a SQL Server database it doesn't work. What could I be doing wrong? I copied the script as is from the current production machine running an earlier version of VoiceGuide.

[SupportTeam]

Is the ODBC connection used to access the SQL Server?

 

Have you tried just connecting to SQL Server directly using "System.Data.SqlClient" ADO.NET Data Provider?

 

For example use please see: http://www.voiceguide.com/vghelp/source/html/moddbquery.htm

 

Would suggest just using the "System.Data.SqlClient" ADO.NET Data Provider instead. If you still have problems then please post vgEngine traces capturing the Database module query.

(please .ZIP up traces before posting)