invoso.com Report post Posted 10/15/2014 05:03 PM Can I to add more user_RV to CDR file? Share this post Link to post
SupportTeam Report post Posted 10/15/2014 08:51 PM Any data assigned to $RV[CDR_user] will be placed it the 17th CDR field. You can assign any data, stored in other $RVs or otherwise, to $RV[CDR_user] There is no limit on how much text data can be stored in $RV[CDR_user] Share this post Link to post
invoso.com Report post Posted 10/15/2014 09:04 PM How to disable saving database query results from CDR? I try to disable saving data into log (not in CDR?) file in Evaluate Expression module, but VG adding data from database query to CDR. I want to have possibility to choose witch data should be stored into cdr file, best from Evaluate Expression module. Share this post Link to post
SupportTeam Report post Posted 10/15/2014 10:40 PM Sounds like you have enabled for all $RVs to be stored in CDR's lastdata field (9th field in CDR entry), yes? (as per instructions here: http://www.voiceguide.com/vghelp/source/html/log_cdrs.htm ) If you do not want for all $RVs to be saved then you need to disable this option and then just select which $RVs and data you would like to save and assign them to $RV[CDR_user] - which will then be placed it the 17th CDR field. Share this post Link to post
invoso.com Report post Posted 10/16/2014 06:43 AM 1. How to disable storing database query results when CDR_LastData_SaveRv=1, and storing only data checked in "saving data into log" parameter Evaluate Expression module? 2. How can I collect several data in 17 field with variable like: "<call_terminated>2014-10-15 19:16:39</call_terminated><ID_menu>1</ID_menu>" Share this post Link to post
SupportTeam Report post Posted 10/16/2014 08:30 AM 1. How to disable storing database query results when CDR_LastData_SaveRv=1, and storing only data checked in "saving data into log" parameter Evaluate Expression module? Setting CDR_LastData_SaveRv=1 would save all RVs, not just some. If you would like to have more functionality added to VoiceGuide please contact sales@voiceguide.com with your requirements. 2. How can I collect several data in 17 field with variable like: "<call_terminated>2014-10-15 19:16:39</call_terminated><ID_menu>1</ID_menu>" You would need to create the string that you would like saved and assign it to $RV[CDR_user] $RV[CDR_user] contents will be saved in CDR field 17. The string probably be easiest created using a VBScript module. Share this post Link to post