Hmp Newbe

[mehdi_h]

Hi I have been running since a while a tdm version with voiceguide using dialogtic hardware.

Now i want to switch to full voip and i'm making my first steps using HMP software.

 

So i followed the tutoriail and i'm already blocked with the test using the IPMediaServergot he following output below.

Thanks for your help

 

M.

 

 

 

************************************************************
* *
* IP Media Server - Media services over IP Demo Program. *
* Copyright ® 2007 Dialogic Corporation. *
* *
************************************************************
DTMFMode inband
TxCoder[0]
Capability: g711mulaw
Type: 2
Direction: 1
Payload_type: 255
FramesPerPacket: 20
VAD: 0.
RxCoder[0]
Capability: g711mulaw
Type: 2
Direction: 2
Payload_type: 255
FramesPerPacket: 20
VAD: 0.


[info] CEventRouter::Init: Initializing channels...may take a few seconds!

<<Number of Fax (& Voice) boards found: 1 >>
<<Number of Voice (& Fax boards) found: 1 >>
<<Number of IPT boards found: 1>>
Error: CIPTBoard::Init -> gc_OpenEx failed to get IPT board
handle for :N_iptB1:P_IP
Error: CIPModule::Init -> failed to initialize IPT board :N_iptB1:P_IP
<<Number of IPM boards found: 1>>


Waiting for key:
'Q' - to quit

 

[SupportTeam]

Have you confirmed that the Dialogic HMP service was fully started before running IPMediaServer.exe ?

 

problem like you describe also often happens when other VoIP software on the system is already using SIP port 5060

 

Would recommend reformatting the system and installing just Windows and Dialogic HMP and then running the IPMediaServer test application again.

[Guest Joe_supra]

Hello,

 

i have successfully installed the HMP driver after formatting the PC

When i user Linphone to place a call, i got "Call failed" on linphone

 

I can't see any SIP packets arriving on Wireshark..(attached Linphone screenshot)

 

 

Thanks !

Joe

 

 

[Guest Joe_supra]

additionnal information:

I have restarted the pc and the i got another behavior of Linphone (please see screenshot-2)

It looks the port 5060 is already used. When i check the processes i see that 5060 is taken by IpMediaServer.. so i'm a bit lost..

 

Thanks you

Joe

[SupportTeam]

The calls into the Dialogic HMP system need to be made from different machine.

 

Linphone or any other VoIP software should not be installed on the machine running Dialogic HMP.

[Guest Joe_supra]

works! thanks

 

Maybe this should added on the helponine file

Happy new year to all

 

Joe

[Guest Joe_supra]

Hello,

 

Trying slowly making it work and im facing some issues. As im not familiar with Voip registration.. i'd ask some help to see what is wring is the logs i have attached.

Im using a public Sip provider but the outgoing calls seam not to go. i event dont know if im connected to the SIP provider or not..

 

Thanks for your help

Joe

log.zip

Config.zip

[SupportTeam]

It looks like the system is not registering with your VoIP provider.

 

Please use WireShark to capture packets sent when the VoiceGuide service starts up. This will let you see the outgoing REGISTER messages and the replies.

 

Once registration is working try to place a call into the system. Again capture packets with WireShark.

 

Then once incoming calls are working then try to make outgoing call. (and capture packets with WireShark.)

 

You can use the name of SIP service (skype.ippi.fr or sip.ippi.fr ?) instead of explicitly stating the IP address.

[Guest Joe_supra]

I cant find the REGISTER msg withing wireshark;. maybe im not using wireshark properly.

Did i formatted correclly the registration information in the Config.xml?

from SIp provider i got

DOMAIN IP: 109.237.253.173
USER: 0003*009
PASS: -----
CODEC: G711a G711u

 

Tkx

[SupportTeam]

If you are capturing the incoming SIP calls made from Linphone on another PC then that same Wireshark setup should capture the REGISTER message.

 

Try typing this into the "Filter" text box

 

sip

 

You should then just see the SIP related traffic.

 

You may want to double check that the username that the SIP provider gave you really contains the * character.

Suggest you ask them to give you a fully numeric username (or alphanumeric) and see if that makes a difference.

[Guest Joe_supra]

ok im asking them.

Actually i was expecting the REGISTER not when the call is made but when VG is started.. Im I wring ?*

[SupportTeam]

Yes. The REGISTER message would be sent out when the VoiceGuide service is being started.

[Guest Joe_supra]

i have tested the sip crendential with a basic sip phone and i could connect and place a call.

so i guess the problem is coming from somewhere else than the connection info.

maybe how i have filled the config.xml file ?

 

Tkx

Joe

[SupportTeam]

The data from Config.xml shows information is read in properly, and passed on to Dialogic HMP:

121 135140.525  5756     fn    VoIPProvider_Register(protocol=SIP, reg_server=109.237.253.173, reg_client=0003*009@109.237.253.173, local_alias=, sH323SupportedPrefixes=)

126 135843.451  2336     fn    VoIPProvider_Register(protocol=SIP, reg_server=109.237.253.173, reg_client=0003*009, local_alias=, sH323SupportedPrefixes=)

If you are not seeing Dialogic HMP issue the REGISTER SIP message then maybe there is some problem with Dialogic HMP that prevents it from doing this.

 

You may need to look at Dialogic HMP logs (the RTF logs) to see if anything was logged.

 

But first please try using a userid without a * in it. Doesn't matter if it is an invalid userid, just try it to see if HMP issues a REGISTER SIP message when * is not part of the userid.

[Guest Joe_supra]

thanks!

I have asked them to change that to test if the é*é is the issue.

in the meantime i attached the HPM log file just incase ;..

 

Regards

Joe

[Guest Joe_supra]

you are right, when removng the "*" I got the REGISTER message !

S im asking them to change that.. i let you tuned.

 

Regards

Joe

[Guest Joe_supra]

Hello..

I changed the username and got somehting without *

 

DOMAIN IP: sip.cmrp.net
USER: 71039072
PASS: ******
CODEC: G711a G711u

 

on wireshark i have now :

1083 12.853675000 192.168.0.14 91.235.138.231 SIP 414 Request: REGISTER sip:sip.cmrp.net;ttl=10 (1 binding) |

1086 12.897370000 91.235.138.231 192.168.0.14 SIP 569 Status: 401 Unauthorized |

 

any advise please

ps: i can provide you with the pwd if needed

[Guest Joe_supra]

got it working.. thanks

Was about puting the same username value in the Alias field