Sebastian Report post Posted 06/23/2015 12:20 PM Hi, We have problem with capture enetered number. In script we have "Minimum entered number length" section set to 1 and "Maximum..." set to 2. When we call and chose one digit and wait, VG should go to "on success" path after timeout period, but instead sound file is played again and VG wait to next digit. That means we can't chose only one digit. I send log files with example. Example connection start at "131810.215 state [ankieta_intro]". (log line 97876) First digit in "Get Number" module chosed: 131826.218 7 2 1 state [answer] Number Input 4 and VG not waiting to timeout to follow but playing menu prompt once again, then caller means VG not accepted first input and choosing again digit "4" which VG contatenating with first one and make: 131850.349 7 2 1 state [answer] Number Input 44 0623_1314_vgEngine.zip Share this post Link to post
SupportTeam Report post Posted 06/24/2015 10:20 AM We just set up a quick test to confirm and it looks like there is a problem if the first keypress is done while the announcement message is still playing. If 1st key press is done after message completes playing then it works as expected. We will look into this and post a fixed version soon. trace from our test system, keypress after initial sound file has completed playing: 200351.038 6 1 1 state [Get Numbers 1] Number Input 200351.038 6 1 1 PrepareAndPlayWavAndTts start iModuleIdx=12, iPlayFileIdx=1, bMakeTtsFile=True, sSoundFileIs= 200351.038 6 1 1 PrepareAndPlayWavAndTTS sPlayFile=0.wav 200351.038 6 1 1 state [Get Numbers 1] Playing wav (0.wav) 200351.038 6 1 1 FindSoundFile start [0.wav] 200351.038 6 1 1 t timer clear (force=False) 200351.038 6 1 1 q_tel + cmd_PlayStart 168517 ,C:\ProjectsVgNet\bin\system\voice\0.wav [] 200351.038 6 1 1 play start ok, playId=168517 200351.038 7 1 1 q_tel run cmd_PlayStart 0 00:00:00 max:1|00:00:00.1830105 200352.011 20 1 1 ev PlayEnd 1 168517 [0:0:7152] 200352.011 20 1 1 play end id=168517 (current id) 200352.011 20 1 1 rvns add Get Numbers 1_SoundFileLength|894 200352.011 20 1 1 q_scr + evScriptEvent 8001 EV_PLAY_FINISHED 200352.011 6 1 1 q_scr run evScriptEvent sCode=[EV_PLAY_FINISHED] iActionID=0, crn=0 [168517|0|0|0|0][|||||] 00:00:00 max:2|00:00:00.0540031 200352.011 6 1 1 se EV_PLAY_FINISHED 8001 168517|0|0 || LineState=LS_GETNBRS_PLAYWELCOMEMSG 200352.011 6 1 1 LsGetNbrsPlayWelcMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED 200352.011 6 1 1 path {EV_PLAY_FINISHED} not found 200352.011 6 1 1 iCurrReplayCount=0, iMaxReplayCount=2 200352.011 6 1 1 t timer set 5 sec : EV_TIMEOUT_REPLAYMSG 200352.836 20 1 1 ev dtmf 5 (268435458,53,0) ConfOtherLeg=-1 200352.836 20 1 1 q_scr + evScriptEvent 53 5 200352.836 6 1 1 q_scr run evScriptEvent sCode=[5] iActionID=0, crn=0 [0|0|0|0|0][|||||] 00:00:00 max:2|00:00:00.0540031 200352.836 6 1 1 se 5 53 0|0|0 || LineState=LS_GETNBRS_RXDIGITS 200352.836 6 1 1 LsGetNbrsRxDigits lCode=53 lCode2Str=5 sCode=5 200352.836 6 1 1 state [Get Numbers 1] Number Input 5 200352.836 6 1 1 path {5} not found 200352.836 6 1 1 t timer set 6 sec : EV_TIMEOUT_ENTERDATA 200358.377 23 1 1 timer EV_TIMEOUT_ENTERDATA 200358.377 23 1 1 q_scr + evScriptEvent 9006 EV_TIMEOUT_ENTERDATA 200358.377 6 1 1 q_scr run evScriptEvent sCode=[EV_TIMEOUT_ENTERDATA] iActionID=0, crn=0 [0|0|0|0|0][|||||] 00:00:00 max:2|00:00:00.0540031 200358.377 6 1 1 se EV_TIMEOUT_ENTERDATA 9006 0|0|0 || LineState=LS_GETNBRS_RXDIGITS 200358.377 6 1 1 LsGetNbrsRxDigits lCode=9006 lCode2Str=EV_TIMEOUT_ENTERDATA sCode=EV_TIMEOUT_ENTERDATA 200358.377 6 1 1 path {EV_TIMEOUT_ENTERDATA} not found 200358.377 6 1 1 t timer clear (force=False) 200358.377 6 1 1 rv add Get Numbers 1|5 200358.377 6 1 1 path {5} not found 200358.380 6 1 1 FindNextVgmTitleInPathList: next module title is=[Play 8] 200358.380 6 1 1 rvns add Get Numbers 1_PathTaken|success 200358.380 6 1 1 t timer clear (force=False) 200358.380 6 1 1 RunModule start Play, [Play 8], iModuleIdx=13, previous: vgm=12, vgs=1:1 200358.380 6 1 1 [Play 8] VGMTYPE_PLAY run start 200358.383 6 1 1 CheckForAnyPlayActionsAndSetkeysIfNecessary strPaths NULL 200358.383 6 1 1 rvns add Play 8_LastPos|0 200358.383 6 1 1 rvns add Play 8_ReplayCount|0 200358.383 6 1 1 PrepareAndPlayWavAndTts start iModuleIdx=13, iPlayFileIdx=1, bMakeTtsFile=True, sSoundFileIs= 200358.383 6 1 1 PrepareAndPlayWavAndTTS sPlayFile=8.wav 200358.383 6 1 1 state [Play 8] Playing wav (8.wav) trace from our test system, first keypress interrupts message: 201427.937 6 1 1 state [Get Numbers 1] Number Input 201427.937 6 1 1 PrepareAndPlayWavAndTts start iModuleIdx=6, iPlayFileIdx=1, bMakeTtsFile=True, sSoundFileIs= 201427.937 6 1 1 PrepareAndPlayWavAndTTS sPlayFile=C:\Program Files (x86)\VoiceGuide\System\voice\onhold.wav 201427.937 6 1 1 state [Get Numbers 1] Playing wav (C:\Program Files (x86)\VoiceGuide\System\voice\onhold.wav) 201427.937 6 1 1 FindSoundFile start [C:\Program Files (x86)\VoiceGuide\System\voice\onhold.wav] 201427.937 6 1 1 t timer clear (force=False) 201427.937 6 1 1 q_tel + cmd_PlayStart 805423 ,C:\Program Files (x86)\VoiceGuide\System\voice\onhold.wav [] 201427.937 6 1 1 play start ok, playId=805423 201427.937 7 q_tel max count 1 201427.937 7 1 1 q_tel run cmd_PlayStart 0 00:00:00 max:1|00:00:00 201427.937 6 q_scr max time 00:00:00.0020001 201427.938 6 1 1 q_scr run evScriptEvent sCode=[TDX_CST] iActionID=0, crn=10000003 [62879|0|0|0|0][DE_LCON|||||] 00:00:00.0020001 max:1|00:00:00.0020001 201427.938 6 1 1 se TDX_CST 134 62879|0|0 DE_LCON|| LineState=LS_GETNBRS_PLAYWELCOMEMSG 201427.938 6 1 1 LsGetNbrsPlayWelcMsg EV_UNKNOWN_134,TDX_CST 201427.938 6 1 1 path {TDX_CST} not found 201429.510 20 1 1 ev dtmf 5 (268435459,53,0) ConfOtherLeg=-1 201429.510 20 1 1 q_scr + evScriptEvent 53 5 201429.510 6 1 1 q_scr run evScriptEvent sCode=[5] iActionID=0, crn=0 [0|0|0|0|0][|||||] 00:00:00 max:1|00:00:00.0020001 201429.510 6 1 1 se 5 53 0|0|0 || LineState=LS_GETNBRS_PLAYWELCOMEMSG 201429.510 6 1 1 LsGetNbrsPlayWelcMsg 5,5 201429.511 6 1 1 q_tel + cmd_PlayStop [0,0,0,0,0][||||] 201429.511 6 1 1 play PlaySoundStop ok 201429.511 7 1 1 q_tel run cmd_PlayStop 0 00:00:00 max:1|00:00:00 201429.511 6 1 1 state [Get Numbers 1] Number Input 5 201429.511 6 1 1 path {5} not found 201429.511 6 1 1 t timer set 6 sec : EV_TIMEOUT_ENTERDATA 201429.535 20 1 1 ev PlayEnd 1 805423 [12359:12359:1918638] 201429.535 20 1 1 play end id=805423 (current id) 201429.535 20 1 1 rvns add Get Numbers 1_SoundFileLength|239829 201429.535 20 1 1 q_scr + evScriptEvent 8001 EV_PLAY_FINISHED 201429.535 6 1 1 q_scr run evScriptEvent sCode=[EV_PLAY_FINISHED] iActionID=0, crn=0 [805423|0|0|0|0][|||||] 00:00:00 max:1|00:00:00.0020001 201429.535 6 1 1 se EV_PLAY_FINISHED 8001 805423|0|0 || LineState=LS_GETNBRS_RXDIGITS 201429.535 6 1 1 LsGetNbrsRxDigits lCode=8001 lCode2Str=EV_PLAY_FINISHED sCode=EV_PLAY_FINISHED 201429.535 6 1 1 path {EV_PLAY_FINISHED} not found 201429.536 6 1 1 iCurrReplayCount=0, iMaxReplayCount=2 201429.536 6 1 1 t timer set 5 sec : EV_TIMEOUT_REPLAYMSG 201433.846 22 1 1 timer EV_TIMEOUT_REPLAYMSG 201433.846 22 1 1 q_scr + evScriptEvent 9005 EV_TIMEOUT_REPLAYMSG 201433.846 6 1 1 q_scr run evScriptEvent sCode=[EV_TIMEOUT_REPLAYMSG] iActionID=0, crn=0 [0|0|0|0|0][|||||] 00:00:00 max:1|00:00:00.0020001 201433.846 6 1 1 se EV_TIMEOUT_REPLAYMSG 9005 0|0|0 || LineState=LS_GETNBRS_RXDIGITS 201433.846 6 1 1 LsGetNbrsRxDigits lCode=9005 lCode2Str=EV_TIMEOUT_REPLAYMSG sCode=EV_TIMEOUT_REPLAYMSG 201433.846 6 1 1 path {EV_TIMEOUT_REPLAYMSG} not found 201433.846 6 1 1 PrepareAndPlayWavAndTts start iModuleIdx=6, iPlayFileIdx=1, bMakeTtsFile=False, sSoundFileIs= 201433.846 6 1 1 PrepareAndPlayWavAndTTS sPlayFile=C:\Program Files (x86)\VoiceGuide\System\voice\onhold.wav 201433.846 6 1 1 state [Get Numbers 1] Playing wav (C:\Program Files (x86)\VoiceGuide\System\voice\onhold.wav) 201433.846 6 1 1 FindSoundFile start [C:\Program Files (x86)\VoiceGuide\System\voice\onhold.wav] 201433.847 6 1 1 t timer clear (force=False) 201433.847 6 1 1 q_tel + cmd_PlayStart 811335 ,C:\Program Files (x86)\VoiceGuide\System\voice\onhold.wav [] 201433.847 6 1 1 play start ok, playId=811335 201433.847 7 1 1 q_tel run cmd_PlayStart 0 00:00:00 max:1|00:00:00 201435.330 20 1 1 ev dtmf 5 (268435459,53,0) ConfOtherLeg=-1 201435.330 20 1 1 q_scr + evScriptEvent 53 5 201435.330 6 1 1 q_scr run evScriptEvent sCode=[5] iActionID=0, crn=0 [0|0|0|0|0][|||||] 00:00:00 max:1|00:00:00.0020001 201435.330 6 1 1 se 5 53 0|0|0 || LineState=LS_GETNBRS_PLAYWELCOMEMSG 201435.330 6 1 1 LsGetNbrsPlayWelcMsg 5,5 201435.330 6 1 1 q_tel + cmd_PlayStop [0,0,0,0,0][||||] 201435.330 6 1 1 play PlaySoundStop ok 201435.330 6 1 1 state [Get Numbers 1] Number Input 55 201435.330 6 1 1 path {55} not found 201435.330 6 1 1 q_scr + evScriptEvent 35 # 201435.330 6 1 1 q_scr run evScriptEvent sCode=[#] iActionID=0, crn=0 [0|0|0|0|0][|||||] 00:00:00 max:1|00:00:00.0020001 201435.330 6 1 1 se # 35 0|0|0 || LineState=LS_GETNBRS_RXDIGITS 201435.330 6 1 1 LsGetNbrsRxDigits lCode=35 lCode2Str=# sCode=# 201435.330 6 1 1 t timer clear (force=False) 201435.330 6 1 1 rv add Get Numbers 1|55 201435.330 6 1 1 path {55} not found 201435.330 6 1 1 FindNextVgmTitleInPathList: next module title is=[Play 8] 201435.330 7 1 1 q_tel run cmd_PlayStop 0 00:00:00 max:1|00:00:00 201435.331 6 1 1 rvns add Get Numbers 1_PathTaken|success 201435.331 6 1 1 t timer clear (force=False) 201435.331 6 1 1 RunModule start Play, [Play 8], iModuleIdx=15, previous: vgm=6, vgs=2:2 201435.331 6 1 1 [Play 8] VGMTYPE_PLAY run start 201435.331 6 1 1 CheckForAnyPlayActionsAndSetkeysIfNecessary strPaths NULL 201435.331 6 1 1 rvns add Play 8_LastPos|0 201435.331 6 1 1 rvns add Play 8_ReplayCount|0 201435.331 6 1 1 PrepareAndPlayWavAndTts start iModuleIdx=15, iPlayFileIdx=1, bMakeTtsFile=True, sSoundFileIs= 201435.331 6 1 1 PrepareAndPlayWavAndTTS sPlayFile=8.wav 201435.331 6 1 1 state [Play 8] Playing wav (8.wav) trace from your system: Line 100550: 131817.083 7 2 1 state [answer] Number Input Line 100551: 131817.083 7 2 1 PrepareAndPlayWavAndTts start iModuleIdx=737, iPlayFileIdx=1, bMakeTtsFile=True, sSoundFileIs= Line 100552: 131817.083 7 2 1 rv replace start [C:\Program Files (x86)\VoiceGuide\Scripts\manager\$RV[manager]\ankieta$RV[pytanie].wav] Line 100553: 131817.083 7 2 1 rv replace end [C:\Program Files (x86)\VoiceGuide\Scripts\manager\manager20\ankieta504.wav] Line 100554: 131817.083 7 2 1 PrepareAndPlayWavAndTTS sPlayFile=C:\Program Files (x86)\VoiceGuide\Scripts\manager\manager20\ankieta504.wav Line 100555: 131817.083 7 2 1 state [answer] Playing wav (C:\Program Files (x86)\VoiceGuide\Scripts\manager\manager20\ankieta504.wav) Line 100556: 131817.083 7 2 1 FindSoundFile start [C:\Program Files (x86)\VoiceGuide\Scripts\manager\manager20\ankieta504.wav] Line 100557: 131817.084 7 2 1 t timer clear (force=False) Line 100558: 131817.084 7 2 1 q_tel + cmd_PlayStart -572006 ,C:\Program Files (x86)\VoiceGuide\Scripts\manager\manager20\ankieta504.wav [] Line 100559: 131817.084 7 2 1 play start ok, playId=-572006 Line 100560: 131817.084 8 2 1 q_tel run cmd_PlayStart 0 00:00:00 max:16|00:00:00.3640208 Line 102061: 131826.217 21 2 1 ev dtmf 4 (48234511,52,0) ConfOtherLeg=-1 Line 102062: 131826.217 21 2 1 q_scr + evScriptEvent 52 4 Line 102063: 131826.217 7 2 1 q_scr run evScriptEvent sCode=[4] iActionID=0, crn=0 [0|0|0|0|0][|||||] 00:00:00 max:17|00:00:20.0351459 Line 102064: 131826.217 7 2 1 se 4 52 0|0|0 || LineState=LS_GETNBRS_PLAYWELCOMEMSG Line 102065: 131826.217 7 2 1 LsGetNbrsPlayWelcMsg 4,4 Line 102066: 131826.217 7 2 1 q_tel + cmd_PlayStop [0,0,0,0,0][||||] Line 102067: 131826.217 7 2 1 play PlaySoundStop ok Line 102068: 131826.218 7 2 1 state [answer] Number Input 4 Line 102069: 131826.218 7 2 1 path {4} not found Line 102070: 131826.218 7 2 1 t timer set 2 sec : EV_TIMEOUT_GOTOMODULE Line 102071: 131826.218 8 2 1 q_tel run cmd_PlayStop 0 00:00:00.0010000 max:16|00:00:00.3640208 Line 102072: 131826.237 21 2 1 ev PlayEnd 2 -572006 [72632:72632:137134] Line 102073: 131826.237 21 2 1 play end id=-572006 (current id) Line 102074: 131826.237 21 2 1 rvns add answer_SoundFileLength|17141 Line 102075: 131826.237 21 2 1 q_scr + evScriptEvent 8001 EV_PLAY_FINISHED Line 102076: 131826.237 7 2 1 q_scr run evScriptEvent sCode=[EV_PLAY_FINISHED] iActionID=0, crn=0 [-572006|0|0|0|0][|||||] 00:00:00 max:17|00:00:20.0351459 Line 102077: 131826.237 7 2 1 se EV_PLAY_FINISHED 8001 -572006|0|0 || LineState=LS_GETNBRS_RXDIGITS Line 102078: 131826.237 7 2 1 LsGetNbrsRxDigits lCode=8001 lCode2Str=EV_PLAY_FINISHED sCode=EV_PLAY_FINISHED Line 102079: 131826.238 7 2 1 path {EV_PLAY_FINISHED} not found Line 102080: 131826.238 7 2 1 iCurrReplayCount=0, iMaxReplayCount=2 Line 102081: 131826.238 7 2 1 t timer set 3 sec : EV_TIMEOUT_REPLAYMSG Line 102544: 131829.121 189 2 1 timer EV_TIMEOUT_REPLAYMSG Line 102545: 131829.121 189 2 1 q_scr + evScriptEvent 9005 EV_TIMEOUT_REPLAYMSG Line 102546: 131829.121 7 2 1 q_scr run evScriptEvent sCode=[EV_TIMEOUT_REPLAYMSG] iActionID=0, crn=0 [0|0|0|0|0][|||||] 00:00:00 max:17|00:00:20.0351459 Line 102547: 131829.121 7 2 1 se EV_TIMEOUT_REPLAYMSG 9005 0|0|0 || LineState=LS_GETNBRS_RXDIGITS Line 102548: 131829.121 7 2 1 LsGetNbrsRxDigits lCode=9005 lCode2Str=EV_TIMEOUT_REPLAYMSG sCode=EV_TIMEOUT_REPLAYMSG Line 102549: 131829.121 7 2 1 path {EV_TIMEOUT_REPLAYMSG} not found Line 102550: 131829.121 7 2 1 PrepareAndPlayWavAndTts start iModuleIdx=737, iPlayFileIdx=1, bMakeTtsFile=False, sSoundFileIs= Line 102551: 131829.121 7 2 1 rv replace start [C:\Program Files (x86)\VoiceGuide\Scripts\manager\$RV[manager]\ankieta$RV[pytanie].wav] Line 102552: 131829.121 7 2 1 rv replace end [C:\Program Files (x86)\VoiceGuide\Scripts\manager\manager20\ankieta504.wav] Line 102553: 131829.121 7 2 1 PrepareAndPlayWavAndTTS sPlayFile=C:\Program Files (x86)\VoiceGuide\Scripts\manager\manager20\ankieta504.wav Line 102554: 131829.121 7 2 1 state [answer] Playing wav (C:\Program Files (x86)\VoiceGuide\Scripts\manager\manager20\ankieta504.wav) Line 102555: 131829.121 7 2 1 FindSoundFile start [C:\Program Files (x86)\VoiceGuide\Scripts\manager\manager20\ankieta504.wav] Line 102556: 131829.122 7 2 1 t timer clear (force=False) Line 102557: 131829.122 7 2 1 q_tel + cmd_PlayStart -559963 ,C:\Program Files (x86)\VoiceGuide\Scripts\manager\manager20\ankieta504.wav [] Line 102558: 131829.122 7 2 1 play start ok, playId=-559963 Line 102559: 131829.122 8 2 1 q_tel run cmd_PlayStart 0 00:00:00 max:16|00:00:00.3640208 Line 119128: 131846.382 21 2 1 ev PlayEnd 2 -559963 [0:0:137134] Line 119129: 131846.382 21 2 1 play end id=-559963 (current id) Line 119130: 131846.382 21 2 1 rvns add answer_SoundFileLength|17141 Line 119131: 131846.382 21 2 1 q_scr + evScriptEvent 8001 EV_PLAY_FINISHED Line 119132: 131846.382 7 2 1 q_scr run evScriptEvent sCode=[EV_PLAY_FINISHED] iActionID=0, crn=0 [-559963|0|0|0|0][|||||] 00:00:00 max:17|00:00:20.0351459 Line 119133: 131846.382 7 2 1 se EV_PLAY_FINISHED 8001 -559963|0|0 || LineState=LS_GETNBRS_PLAYWELCOMEMSG Line 119134: 131846.382 7 2 1 LsGetNbrsPlayWelcMsg EV_PLAY_FINISHED,EV_PLAY_FINISHED Line 119135: 131846.383 7 2 1 path {EV_PLAY_FINISHED} not found Line 119136: 131846.383 7 2 1 iCurrReplayCount=1, iMaxReplayCount=2 Line 119137: 131846.383 7 2 1 t timer set 3 sec : EV_TIMEOUT_REPLAYMSG Line 121897: 131849.262 194 2 1 timer EV_TIMEOUT_REPLAYMSG Line 121898: 131849.262 194 2 1 q_scr + evScriptEvent 9005 EV_TIMEOUT_REPLAYMSG Line 121899: 131849.263 7 2 1 q_scr run evScriptEvent sCode=[EV_TIMEOUT_REPLAYMSG] iActionID=0, crn=0 [0|0|0|0|0][|||||] 00:00:00.0010000 max:17|00:00:20.0351459 Line 121900: 131849.263 7 2 1 se EV_TIMEOUT_REPLAYMSG 9005 0|0|0 || LineState=LS_GETNBRS_RXDIGITS Line 121901: 131849.263 7 2 1 LsGetNbrsRxDigits lCode=9005 lCode2Str=EV_TIMEOUT_REPLAYMSG sCode=EV_TIMEOUT_REPLAYMSG Line 121902: 131849.263 7 2 1 path {EV_TIMEOUT_REPLAYMSG} not found Line 121903: 131849.263 7 2 1 PrepareAndPlayWavAndTts start iModuleIdx=737, iPlayFileIdx=1, bMakeTtsFile=False, sSoundFileIs= Line 121904: 131849.263 7 2 1 rv replace start [C:\Program Files (x86)\VoiceGuide\Scripts\manager\$RV[manager]\ankieta$RV[pytanie].wav] Line 121905: 131849.263 7 2 1 rv replace end [C:\Program Files (x86)\VoiceGuide\Scripts\manager\manager20\ankieta504.wav] Line 121906: 131849.263 7 2 1 PrepareAndPlayWavAndTTS sPlayFile=C:\Program Files (x86)\VoiceGuide\Scripts\manager\manager20\ankieta504.wav Line 121907: 131849.263 7 2 1 state [answer] Playing wav (C:\Program Files (x86)\VoiceGuide\Scripts\manager\manager20\ankieta504.wav) Line 121908: 131849.263 7 2 1 FindSoundFile start [C:\Program Files (x86)\VoiceGuide\Scripts\manager\manager20\ankieta504.wav] Line 121909: 131849.263 7 2 1 t timer clear (force=False) Line 121910: 131849.264 7 2 1 q_tel + cmd_PlayStart -539823 ,C:\Program Files (x86)\VoiceGuide\Scripts\manager\manager20\ankieta504.wav [] Line 121911: 131849.264 7 2 1 play start ok, playId=-539823 Line 121912: 131849.264 8 2 1 q_tel run cmd_PlayStart 0 00:00:00 max:16|00:00:00.3640208 Line 123242: 131850.344 21 2 1 ev dtmf 4 (48234511,52,0) ConfOtherLeg=-1 Line 123243: 131850.344 21 2 1 q_scr + evScriptEvent 52 4 Line 123340: 131850.349 7 2 1 q_scr run evScriptEvent sCode=[4] iActionID=0, crn=0 [0|0|0|0|0][|||||] 00:00:00.0050002 max:17|00:00:20.0351459 Line 123341: 131850.349 7 2 1 se 4 52 0|0|0 || LineState=LS_GETNBRS_PLAYWELCOMEMSG Line 123342: 131850.349 7 2 1 LsGetNbrsPlayWelcMsg 4,4 Line 123343: 131850.349 7 2 1 q_tel + cmd_PlayStop [0,0,0,0,0][||||] Line 123344: 131850.349 7 2 1 play PlaySoundStop ok Line 123345: 131850.349 7 2 1 state [answer] Number Input 44 Line 123346: 131850.349 8 2 1 q_tel run cmd_PlayStop 0 00:00:00 max:16|00:00:00.3640208 Line 123347: 131850.349 7 2 1 path {44} not found Line 123348: 131850.349 7 2 1 q_scr + evScriptEvent 35 # Line 123424: 131850.353 7 2 1 q_scr run evScriptEvent sCode=[#] iActionID=0, crn=0 [0|0|0|0|0][|||||] 00:00:00.0040003 max:17|00:00:20.0351459 Line 123425: 131850.353 7 2 1 se # 35 0|0|0 || LineState=LS_GETNBRS_RXDIGITS Line 123426: 131850.353 7 2 1 LsGetNbrsRxDigits lCode=35 lCode2Str=# sCode=# Line 123427: 131850.353 7 2 1 t timer clear (force=False) Line 123428: 131850.353 7 2 1 rv add answer|44 Line 123429: 131850.353 7 2 1 path {44} not found Line 123430: 131850.353 7 2 1 FindNextVgmTitleInPathList: next module title is=[sql_answer_closed] Line 123431: 131850.353 7 2 1 rvns add answer_PathTaken|success Share this post Link to post
SupportTeam Report post Posted 06/24/2015 10:54 AM Please update this system to this version of VoiceGuide: [old link removed] and post traces as before if you still encounter any issues. Share this post Link to post
