invoso.com Report post Posted 10/21/2015 11:43 AM Hi, how to detect portnumber of outgoing call? Share this post Link to post
SupportTeam Report post Posted 10/21/2015 01:13 PM Please try $RV_PORT and $RV_LINEID $RV_LINEID : The ID number refers to an internal line ID number - (not the position in which that line's status is displayed in VoiceGuide's status window). $RV_PORT : Line Device's position is VoiceGuide's line status listing. Numbering starts from the top, with first line/port having a $RV_PORT of 1, the seconds line/port having a $RV_PORT of 2, etc. Share this post Link to post
invoso.com Report post Posted 10/21/2015 01:40 PM HI, OK, but I want to identify which port is used to transfer call to Agent. I know $RV[Conf_LineId_2] but it is not portNo Share this post Link to post
SupportTeam Report post Posted 10/21/2015 07:56 PM For finding out the port number of the 2nd leg of the 'Dial and Conference'/'Tromboned' call please try: $RV[Conf_LineNbr_2] Share this post Link to post