It Doesn't Work. Help Me

[leedalwoo]

I got Dialogic trial license key.

I installed on my server.

But It doesn't work.

I attached images and log file.

please help me!

rtflog-LOCAL-20151105-12h52m36.077s.txt

[SupportTeam]

Can you please advise which version of Windows you are using and which version of Dialogic HMP drivers.

 

Are you using a physical machine or is this a virtual machine setup? If virtual then are you using VmWare or some other virtualization manager?

[leedalwoo]

1. SQL SERVER 2008 R2 64bit

2. DialogicHMP30 Drivers for Voiceguide 7.5

3. Vmware Virtual Server

[SupportTeam]

Can you please advise which version of VmWare is used on this system

[leedalwoo]

I use one of korean cloud company(LG Cloudn).

Iheard that it consist of vmware 5.0.

[SupportTeam]

Probably best to confirm what type of virtual environment you are trying to install on first.

 

You may also want to advise LG Cloudn that the software that you are trying to install is not working on the virtual machine which they provide. They may be able to assist further in this matter with configuration changes etc on their system.

[leedalwoo]

do you know any possible cloud provider?

amazon(aws) or azure or google

or nothing?

[SupportTeam]

We don't recommend installing on any virtual machine provided by a 'cloud provider'.

 

Our recommended install is on a dedicated machine. Alternatively a VM from a VmWare ESXi 5.x on your own server,