invoso.com Report post Posted 01/15/2016 08:15 AM we found strange path executed by VG. call in first loop: 082454.043 7 10 4 state [no_caller_id] Evaluate [$RV[calling_number]] ... 082454.044 7 10 4 FindNextVgmTitleInPathList: next module title is=[Transfer Call fa with CALLER ID] ... 082454.044 7 10 4 state [Transfer Call fa with CALLER ID] Monitored Dial and Connect to 9550119222043009 ... 082454.045 7 179 60 CallExistsOnLine true (makecall underway) crn=1 ... 082454.047 7 10 4 Could not find free line to place outgoing call. ... next try next loop: 082454.142 7 10 4 state [no_caller_id] Evaluate [$RV[calling_number]] ... 082454.143 7 10 4 Eval Expr result:[4793805150] NO NEXT MODULE LOG DATA... (FindNextVgmTitleInPathList: next module title is=[Transfer Call fa with CALLER ID] 082454.044 7 10 4 rv replace start ------------------------------ on {answer} goto [record with permission] ... and next following without transfer data (transfer module not executed but VG following as call transfer was successful. next try to record where no Line id's data. v7.5.5649.41862 (20-Jun-15 22:15:24.09) 0115_ktTel.zip vg_Engine.zip Share this post Link to post
SupportTeam Report post Posted 01/16/2016 01:13 AM Looks like the scirpt is not waiting for the Web Service Call module to return. And when the Web Service Call module does return the path taken form that module is to "Transfer Call fa with CALLER ID". Suggest that the Web Service Call modules are all set to "Wait Until Web Service Call Completes". 082454.139 7 10 4 state [external_CRM_annoucement_connect] Web Service Call 082454.139 7 10 4 t timer set 5 sec : EV_TIMEOUT_GOTOMODULE 082454.140 7 10 4 modWs SetTimeoutEventInVgm->5 082454.140 7 10 4 rv replace start ------------------------------ $RV[id_proj_external_crm_path] ------------------------------ 082454.140 7 10 4 rv replace end [https://address.php?agent_id=xx&status=connecting&connection_id=ID20160115_082350_17_4_55011&calling_number=11111111&menu='1rekl-zwr, zwrot, ' ] 082454.140 14 10 4 ws GetWsResponse_Callback start. class' taskParams.hash=-1482872980 clsRequestStateData.taskParams.hash=-1482872980 082454.140 7 10 4 QueueUserWorkItem modWs.RunModule_WebService, modCurrentModuleWs.hash=45757361, zModTaskParams.hash=-1482872980 082454.140 14 10 4 ws GetWsResponse_Callback request.hash=22289617 082454.140 14 10 4 ws GetWsResponse_Callback start [external_CRM_annoucement_connect], time since WsUserWorkItemCreated=00:00:00.0980056 082454.140 15 10 4 ws RunModule_WebService start iModuleIdx=1102, iRunWait=0 082454.140 14 10 4 ws GetWsResponse_Callback WebException wex.Message=The remote server returned an error: (503) Server Unavailable. 082454.140 15 10 4 ws sLogFromConstructor: taskParams_in.hash=-1482872980, taskParams.hash=-1482872980 082454.140 14 10 4 ModuleCompleted_WebServiceCall [470] : [WebException] 082454.141 15 10 4 ws RunModule_WebService start taskParams.hash=-1482872980 082454.141 15 10 4 ws WebRequest.Create [https://address.php?agent_id=xx&status=connecting&connection_id=ID20160115_082350_17_4_55011&calling_number=11111111&menu='1rekl-zwr, zwrot, ' ] call 082454.140 7 10 4 check for success path as .iRunWait=0 082454.141 14 10 4 path {470} not found 082454.141 15 10 4 ws request.Method=[GET] 082454.141 14 10 4 path {WebException} not found 082454.141 15 10 4 ws request.ServicePoint.CurrentConnections call. 082454.141 7 10 4 FindNextVgmTitleInPathList: next module title is=[no_caller_id] 082454.141 15 10 4 ws CurrentConnections=0/60, ReceiveBufferSize=-1, Expect100Continue=False 082454.141 7 10 4 RunModule_AddToTaskQueue [Evaluate,[no_caller_id],1040] 082454.141 15 10 4 ws sp.ConnectionLeaseTimeout=0, spm.DefaultConnectionLimit=60, spm.DefaultPersistentConnectionLimit=2 082454.141 15 10 4 ws new RequestState call 082454.141 15 10 4 ws request.ReadWriteTimeout=2000, taskParams.iWsTimeoutMs_GoToAnotherModule=1000 082454.141 15 10 4 ws taskParams.clsRequestState.hash=32619164 082454.141 15 10 4 ws BeginGetResponse (GetWsResponse_Callback) call. ReadWriteTimeout=2000 082454.141 14 10 4 path {The remote server returned an error: (503) Server Unavailable.} not found 082454.141 7 10 4 q_scr + evScriptEvent 9800 CMD_RUN_SAME_MODULE_AGAIN 082454.142 14 10 4 path {CLIENT_ERROR} not found 082454.142 7 10 4 q_scr run evScriptEvent sCode=[CMD_RUN_SAME_MODULE_AGAIN] iActionID=0, crn=0 [0|0|0|0|0][|||||] 00:00:00 max:2|00:00:00.0090005 082454.142 14 10 4 path {ERROR} not found 082454.142 7 10 4 se CMD_RUN_SAME_MODULE_AGAIN 9800 0|0|0 || LineState=LS_WS_CALL 082454.142 7 10 4 t timer clear (force=False) 082454.142 14 10 4 FindNextVgmTitleInPathList: next module title is=[Transfer Call fa with CALLER ID] 082454.142 7 10 4 RunModule start Evaluate, [no_caller_id], iModuleIdx=1040, previous: vgm=1040, vgs=14:14 082454.142 14 10 4 RunModule_AddToTaskQueue [Transfer Call,[Transfer Call fa with CALLER ID],982] Share this post Link to post