HK OPR Report post Posted 03/02/2016 11:14 AM Hello, we bought Voiceguide professional & enterprise version. Because we missed the professional install disk, so can we use the enterprise disk to register the professional version ? Thanks very much/ Share this post Link to post
SupportTeam Report post Posted 03/02/2016 11:47 AM The VoiceGuide software install can just be downloaded from our WWW Downloads page. If you have any questions about licensing please contact sales@voiceguide.com directly. Share this post Link to post
HK OPR Report post Posted 03/02/2016 12:27 PM Our version is 5.2.3018. We bought this provide at 2004. Also we I register the provide, it prompt up "Registration not valid for this computer. Please check the registration details." How can we do ? Share this post Link to post
SupportTeam Report post Posted 03/02/2016 12:34 PM Please contact sales@voiceguide.com directly and provide your registration details and VoiceGuide trace files capturing system startup. Share this post Link to post