User Suddlen Hangup

[Guest Chrisksyeung]

Dear Sir

I use New version of Voiceguide , I use the vgs script to make attendence of staff, There are problem on that staff suddenly hang up when any modules of VGS run , The telephone Line cannot release line when suddleny hangup

 

How to release the line ?

 

thanks

[SupportTeam]

The line should drop automatically if any of the following occur:

• Loop Current Drop on the line.
• Disconnect tone on the line.
• Special DTMF tone played by PBX/Switch.
• Timeout awaiting input from caller.

Please see: http://www.voiceguide.com/vghelp/source/html/disconnectiondetect.htm