roman Report post Posted 05/09/2016 06:47 PM Hello, We switched to Win 10 without problema, but last week VG 7.4.9 sends the message EVALUATION (needs restarting every hour) I reinstall and the problema continue. Ehen we try to activate a campaign VG place only four calls and stops. Cuuld help me know what is happening? We bought a license for 4 ports. Thanks. Share this post Link to post
SupportTeam Report post Posted 05/10/2016 12:30 AM Dialogic System Release 6.0 drivers do not officially support Windows 10 at this stage. There are a few issues when using these drivers under Windows 10 and looks like you have encountered one of them. Recommend going back to the version of Windows that you have previously used on this system. Share this post Link to post
roman Report post Posted 05/12/2016 03:09 PM Thank you We will back to Windows 7. Do you recommend upgrade to latest versión VG? Does it work my current license? Thank You Share this post Link to post
SupportTeam Report post Posted 05/12/2016 09:40 PM Newest version of VoiceGuide has a number of improvements, and updating will give you access to all future v7.5.x releases. We recommend keeping the software up to date, as we can only provide full support to systems that run the latest version of the software. Please contact sales@voiceguide.com to arrange upgrading. Share this post Link to post