Run-timeerror '6'

[briesmith]

Running the enclosed script which iterates through some modules a certain number of times when on 4th iteration I got an error.

 

Run-time error '6' System Overflow.

 

I attach the .vgl and .vgs files in case they help.

GetResults.vgs

[briesmith]

Can't attach more than 1 file at a time.

 

Here's the second, .vgl file.

GetResults.vgl

[PhilRobert]

I have the same problem... I've attached a zip file containing my script, the logs files that have been generated and a screenshot of the error window. I'm working with the version 5.2.1004 (Trial) under Windows XP with a D/4PCI Dialogic card...

runtime_error_6.zip

[PhilRobert]

I just tried the same script with version 5.1.8001 (Trial) and it works fine...

[SupportTeam]

The GetResults.vgs file did not post well (0 bytes length). Could you please post it again?

[SupportTeam]

PhilRobert, would it be possible for you to provide us with the databases which you use in the script so that we may be able to reproduce the problem which you have encountered?

[bleach]

After updating to 5.2.1 I'm getting this as well. On db queries, vb modules, and some evaluate modules. I believe i was using 5.1.8 with no problems before the upgrade. Voiceguide leaves no clues about what's happening in the Event Log

[SupportTeam]

Can you post us the script which we can use to reproduce the problem?

 

Along with the script please post a trace from a call up to the point of failure.

 

We have not yet been able to reproduce this error ourselves, that is why we'd like to get some more detailed info from users on how we can reproduce the error.

[SupportTeam]

Here is a special debug build version of vgmulti.exe v5.2.1

 

Please update your v5.2.1 install with this .exe and reproduce the error - then please post here what is shown in the error message - this will allow us to see exactly which line of code is causing the problem that you are seeing and we should then be able to fix it immediately.

 

[debug .exe removed as problem is now resolved]

Edited 03/13/2004 06:14 AM by SupportTeam

[bleach]

I've been running it for 12 hours or so without any problems. For some reason all of the run time error 6 problems disappeared after i ran through my scripts a couple times. however my mmddVGM.txt log file is 2.2GB after 12 hours of activity, that doesn't seem right. I'm sure those huge RVns debug print outs are the culprit. anyway to get rid of that? it makes manually reading the log files really difficult

[SupportTeam]

How many calls were taken during those 12 hours?

 

To reduce amount of logging open VG.INI file and manually change the entries in [Log] section to a value of 5 - that should bring the log file down to a manageable - but less informing - level. (Do not open trace window after changing VG.INI file entries as this will automatically set the values back to 10).

 

IWe are working on making trace level selection easier.

 

Can you please try running with the debug build version, so that if error occurs again we'll know exactly where the error occurred.

[bleach]

I recieve several hundred per day, it's usually a couple MB though, not GB, after a days worth. I'll make sure and use the debug exe.

[SupportTeam]

We have found the cause of this problem.

 

The problem is caused by a bug in the "Trace Log" window, and may sometimes occur if the "Trace Log" windows is open and large log entries are written into the window.

 

To ensure this error does not occur just do not open the "Trace Log" window while running VG.

 

This problem only affects v5.2.1 of VG and will be fixed in v5.2.2 onwards.

 

To patch v5.2.1 to remove this problem please place the attached .exe file in VoiceGuide's directory, replacing the existing vgmulti.exe there...

VgMulti_5.2.1010.zip