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What If Line Is Busy ?

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Hi there,

 

I am prety new to VoiceGuide and boy do I like it :) :)

 

Now I have a question I want to create a transfer way to 3 different users, and if a user is busy (line busy) then it should call to a 2nd one...

 

Anyone got suggestions ?

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You should try using the "Announced Transfer" option. Then if destination does not answer, is busy or call is declined by recipient the "False" path will be taken. You can then link that path to point to another transfer module which transfers the call to another number.

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