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[Guest ThaoHuynh]

Hi VG Team,

 

I have tested my script using Linphone. But It always run the older version of script. (although i have deleted this older version, restarted HMP and VG system, and checked config.xml).

 

Please check my log files.

 

0522_1101_vgEngine.txt

[SupportTeam]

Config.xml specifies to use: C:\Program Files (x86)\VoiceGuide\Scripts\Credit Card Payment\Credit Card Payment.vgs

110129.138   6               ReadXmlInto_zConfigXml_Channels read in: dxxxB1C1| iptB1T1 C:\Program Files (x86)\VoiceGuide\Scripts\Credit Card Payment\Credit Card Payment.vgs allowDialout=1

and that script was loaded with no problems (so looks like it does exist...) :

110131.963   9               script [C:\Program Files (x86)\VoiceGuide\Scripts\Credit Card Payment\Credit Card Payment.vgs] not already loaded. Loading now.
110131.967   9               VgsScriptLoad load start [C:\Program Files (x86)\VoiceGuide\Scripts\Credit Card Payment\Credit Card Payment.vgs] iVgsLoadCounter=1
110131.967   9               VgsScriptLoad iVgsId=1
110131.968   9               VgsScriptLoad about to do ProcessVgsEntry loop
110131.992   9               GetVgsAndAttachVgsToIvrDevice VgsScriptLoad returned iVgsIdx=1

and that script was started when incoming call arrived, and rest of trace shows it got input from user and issued web service calls etc. with no errors.

110142.988   9   3   1 state <offered> : cid=17778296701@callcentric.com , dnis=17778140677@callcentric.com connected
...
110142.992   9   3   1       StartLoadedVgs 1 : C:\Program Files (x86)\VoiceGuide\Scripts\Credit Card Payment\Credit Card Payment.vgs  (7.5.6319.38606 2017-04-20 20:26:52.52)