ahmed.muneer Report post Posted 08/23/2017 11:02 AM Dear VG team, am trying to transfer a call to Avaya SIP extension since am using VG version 7 VOIP and as per to your help file it's mentioned only to list the desired IP address. And from Avaya side we have configured to receive the incoming calls to a specific SIP extension but it's not working. Please find the attached log and vgs file. log.rar Geidea_AR .vgs Share this post Link to post
SupportTeam Report post Posted 08/23/2017 12:12 PM Could you please do a WireShark capture which is started before the VoiceGuide service is started, and includes the call and transfer attempts. We can then see what is happening on the SIP level and advise. 135102.413 9 10 3 xfer RFC3515 transfer to [sip:802@192.168.42.1:5060] 135102.413 9 10 3 q_tel + cmd_TransferBlind 0 [] [0,0,0,0,0,0,0,0][sip:802@192.168.42.1:5060|||||||] 135102.413 9 10 3 t timer set 30 sec : EV_TIMEOUT_HANGUP 135102.413 10 10 3 q_tel run cmd_TransferBlind 0 0 max:2|3 135102.464 23 10 3 ev Dialogic 2163,GCEV_INVOKE_XFER_REJ, crn=8000003, 2163,0,0,,, Share this post Link to post
