Inactive Globalrv

[invoso.com]

Hi,

 

we start new server but in test we saw VG not using global RV declared in vg.ini

 

 

 

log and ini files attached.

1025_1612_vgEngine.zip

vg.zip

[SupportTeam]

vgEngine trace shows that the GlobalRV entry in [scripts] section of VG.INI file was not set to anything when the VoiceGuide service was started.

 

Perhaps the VG.INI was not saved, or was saved to wrong location on hard disk?

161247.963   6               [Scripts]:GlobalRV =

[invoso.com]

Hi,

 

I run VG in test mode to be sure all works properly. no other vg.ini

 

In vg.ini we changed

Scripts=OFF

and

[scripts]
GlobalRV=[server_id]{46}[CDR_amaflags]{46}

 

 

 

but vg shows

101213.357   6               [Log]:CDR_LastData_SaveRv not set. default is 0
101213.357   6               [Log]:CallEvents not set. default is 1
101213.357   6               [Log]:Scripts=|ON|
101213.357   6               [Scripts]:GlobalRV =

strange

[invoso.com]

after reinstal VG to version

102755.381   6               ------------------------------------------------------------------------------------------------------
102755.381   6               vgEngine : 7.5.6391.1059 RELEASE options75
102755.381   6               Compiled : 2017-06-30 23:35:18.28
102755.381   6               Location : C:\Program Files (x86)\VoiceGuide\vgEngine.dll
102755.381   6               Written  : 2017-06-30 15:38:10
102755.382   6               trace lvl=10, encoding=System.Text.ASCIIEncoding (ASCII)

VG read vg.ini properly.

102757.016   6               [Log]:CDR_ODBC_ConnectString = 
102757.016   6               [Log]:CDR_LastData_SaveRv = 0
102757.017   6               [Log]:CallEvents not set. default is 1
102757.017   6               [Log]:Scripts = OFF
102757.017   6               [Scripts]:GlobalRV =[server_id]{46}

[SupportTeam]

v7.5.13 should fix the issue that you encountered with v7.5.12

[invoso.com]

is this version available?

[SupportTeam]

Available from main Downloads page.